I had stayed at an Aloft in Denver and this one was almost identical. It's the corporate version of a boutique hotel. The rooms are trendy and hip. There's a bar in the lobby and they often have music. Which is why I would recommend staying above the second floor if noise might bother you when you go to bed...
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Dear Atlantabustravel,
Thank you for taking the time to review us on Trip Advisor. As the hotel General Manager I wanted to personally respond. We appreciate receiving outstanding reviews and we are thrilled that you left with your expectations exceeded.
Once again thank you for the glowing feedback. We look forward to welcoming you back to Aloft San Antonio Airport...
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Stayed at the Aloft for a weekend get away with my husband for our 8 year anniversary. It was a pleasureable stay and I thought Saul Campa did a great job in front desk. He was a great help to us he answered all our questions with a smile. The bus shuttle guy I am sorry I do not remember...
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Dear Petra P,
Thank you for taking the time to review us on Trip Advisor. As the hotel General Manager I wanted to personally respond. We appreciate receiving outstanding 5 star reviews as yours and it will be my pleasure to recognize Saul for a job well done. Saul is one of our finest talent members and we are pleased...
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This property offers decent sized rooms with lots of tech amenities, but the front desk is grossly understaffed and all the public areas are extremely noisy. I get that this property is supposed to be modern and cool and all that, but there is no need to have the music at a volume level you expect at a CreamFields Concert...
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Dear Gaucho100k,
Thank you for taking the time to review the Aloft San Antonio Airport. We regret that your experience did not meet your expectations and regret that you left the hotel disappointed. As the hotel General Manager I wanted to respond to you personally.
As you may or may not know, Aloft Hotels are a select service version of...
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We went to San Antonio the week of fiesta and found that most hotels were already booked. Ended up here for $99 a night and it was totally worth it. Only like 10 min. From downtown. Very hip, young, modern and clean. Will definitely stay here again. Only bad thing is the drinks in bar are expensive $6 for corona
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Dear Devingantz,
Thank you for taking the time to review us on Trip Advisor. As the hotel General Manager I wanted to personally respond. We appreciate receiving outstanding 5 star reviews and we are thrilled that you left with your expectations exceeded.
Once again thank you for the glowing feedback. We look forward to welcoming you back to Aloft San...
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great property... i wouldn't even consider it an airport hotel if it wasn't so convenient. they'll drive and pick u up for free and the drivers are timely and friendly. Theres a great bar in every single Aloft called WXYZ and this one met all expectations. Nice patio area outside. Male bartender was one of the nicest and most entertaining...
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Dear Codustyle,
Thank you for taking the time to review us on Trip Advisor. As the hotel General Manager I wanted to personally respond. We appreciate receiving outstanding 5 star reviews as yours and it will be my pleasure to recognize Jeremy for a job well done. Jeremy is one of our finest talent members and we are pleased to...
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This was my first stay at an Aloft and I was pleasantly suprised. The staff made the stay a wonderful experience. We were traveling with a small child and were looking for a early check in. I received two emails the day before letting me know that they had received my request and would do their best to accomodate even...
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Dear Atomicbart,
Thank you for taking the time to review us on Trip Advisor. As the hotel General Manager I wanted to personally respond. We appreciate receiving outstanding 5 star reviews and we are thrilled that you left with your expectations exceeded.
Once again thank you for the glowing feedback. We look forward to welcoming you back to Aloft San...
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I've stayed at this Aloft several times and always find it friendly, clean and providing excellent service. This hotel offers a shuttle, pool, bar, lobby wifi & free in room wifi. This is a really good concept for a business or leisure travel hotel. Be sure to stop and see Jeremy in the bar. My go to San Antonio hotel.
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Dear SeanKStewart,
Thank you for taking the time to review us on Trip Advisor. As the hotel General Manager I wanted to personally respond. We appreciate receiving outstanding 5 star reviews as yours and it will be my pleasure to recognize Jeremy for a job well done. Jeremy is one of our finest talent members and we are pleased to...
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Our first stay at an ALOFT hotel which is part of the more expensive W chain.
This hotel is smack in the middle of shopping centre parking lot, with an expressway on the north and a busy street on the west.
The bed was very comfortable. Wifi was good. Two free bottles of water. Outdoor pool
There was NO bathtub...
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Dear 6458381,
Thank you for taking the time to review the Aloft San Antonio Airport. We regret that your experience did not meet your expectations and regret that you left the hotel disappointed. As the hotel General Manager I wanted to respond to you personally.
As you may or may not know, Aloft Hotels are a select service version of...
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This is my first time staying at an Aloft and I was not disappointed. Modern rooms with all the amenities (hair dryer, iron+board, coffee maker), it does appear to be already suffering a bit of wear and tear. Service was good without complaints for my varied requests. It is smack in strip mall heaven which is great for a business...
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Dear wq2345,
Thank you for taking the time to submit your comments through Trip Advisor with regard to your recent visit to Aloft San Antonio Airport. We appreciate the positive feedback and as the hotel General Manager I wanted to personally update you on upcoming projects that will improve the overall guest experience.
In celebration of our 3rd anniversary, we...
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I was so happy to see your hotel on Sunday night. I have stayed many times in NC and FL at A Loft Hotels.
When I checked in last night I was given room 410 - I think this room was maybe not ready for a guest, but this was the best of your hotel.
Woke up this morning for...
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Dear lufcpaul1,
Thank you for taking my telephone call and spending some time to speak with me regarding the issues you outlined in your Trip Advisor review.
Please know that we are taking your issues very seriously and I have personally questioned each of our talent members that interacted with you during your visit. They have individually expressed their concern...
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