It was my husband's 26th Birthday and I wanted everything to be a huge surprise! I was taking him to Seaworld on Saturday the 28th and I really wanted cupcakes in the room when we got back. I called the Hotel to see if anyone could do that for me. You know, all the running around that you can't do... More

The hotel met basic needs of the trip. The discount offered in connection with a local business made it a great deal. The hotel has basic weight, aerobic, and pool facilities. The on site restaurant, Sporting News Grill, usually opened later than advertised. I made it once, but bailed a couple of other times after waiting 15 minutes since I... More

The best thing about this hotel was the shuttle to Sea World. The lobby was nice, but the front desk was not very helpful. We didn't know that you had to sign up for the shuttle to Sea World and only found out after waiting for it. The room we were in was ok but the bathroom was dirty and... More

The check-in was with ease. The elevators take 1-5 mins to respond, and there's always a line. The room looked nice, until we found pantyhose and used condoms in the trash. It might have been a mistake. Upon calling the front desk, Julio, offered someone up right away to get the trash and offered coupons for dine at sporting news... More

This apparently is a more Eco-friendly hotel, trying to attain LEED certification. Not that that matters too much when you are just looking for a nice place to lay your head, but it's nice. We didn't run into the problems other guests reported. The room was clean, modern and quiet. I know I saw lots of kids in the hotel... More

Room smelled of strong urine… called front desk and was told that all they could do was send someone to spray. Never made it in to spray. Horrible,Dirty, and Smelly… you decide…... More

Once we got to the room we noticed that the toilet paper was a yellow color and had black mold on it! I called the front desk and they said they would send someone right up to change it! My husband & I went to dinner....when we came back it was still there! I had to touch the disgusting roll,... More

After a bad experience at the Fiesta Inn in San Antonio, we were referred to this Holiday Inn and the staff at the desk, and in the grill could not have been any nicer! They were very accommodating, and assisted us in locating our daily travel destinations. We borrowed some necessities (no food products, of course) for a good old... More

Stayed here as a base to visit Seaworld. While facility was relatively new, the service wasn't quite up to bar: No recognition and suite upgrade for a PC Platinum Elite even though hotel was mostly empty. My worst experience was with the free hotel shuttle to Seaworld. I made a return reservation in the morning and gave my mobile phone... More