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SpringHill Suites San Antonio Medical Center/Northwest

3.0 of 5
3636 Northwest Loop 410, San Antonio, TX 78201
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SpringHill Suites San Antonio Medical Center/Northwest
Ranked #82 of 343 hotels in San Antonio
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53 reviews from our community

    Trip type
Traveller rating
    21
    15
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    6
    3
Date Rating
Dallas, TX
Senior Contributor
32 reviews 32 reviews
31 hotel reviews
Reviews in 16 cities Reviews in 16 cities
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed 13 May 2013 NEW

The hotel is older, and the area didn't feel all that safe/great for a female traveling on business alone. However, I have to give props to the staff....they went out of their way to make sure I was quickly taken care of when there was a small room mixup. I'm telling you...these employees hustled around for me, and then checked... More

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See 4 more reviews by Beachiz for San Antonio
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
Reviews in 13 cities Reviews in 13 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 17 April 2013 via mobile

Close to almost everything, with a Target right next to it (3 minute walk), nice rooms and service. Serves breakfast with coffee and tea, fruit, waffles, cereals, eggs, sausage, etc. I recommend this hotel.

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Juanita F, General Manager at SpringHill Suites San Antonio Medical Center/Northwest, responded to this review
8 May 2013

Mtymx86, Thank you so much for sharing your experience with us! We are so excited to hear that you enjoyed breakfast. Come back and see us again soon! More

Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed 10 April 2013 via mobile

Had a business meeting here and the staff was so kind and helpful. Good job guys for getting us all set up. Thanks even though we didn't stay at your hotel because of a mix up I'm pretty sure we would of enjoyed that as well.

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Juanita F, General Manager at SpringHill Suites San Antonio Medical Center/Northwest, responded to this review
8 May 2013

PearsallMom, Thank you so much for your feedback. I am so glad everything worked out well. We hope you will stay with us next time you come to our wonderful Alamo City! More

West Des Moines, Iowa
Contributor
11 reviews 11 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 22 March 2013

I stayed here for a work trip recently. I booked the hotel based on the cost and location for six coworkers and myself. The rooms were nice and clean. The service was great. The staff provided free airport transportation. They were also willing to shuttle us for dinner within a 3 mile radius. You are also fairly close to the... More

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Juanita F, General Manager at SpringHill Suites San Antonio Medical Center/Northwest, responded to this review
25 March 2013

THL74, Thank you for your comments. We are so glad that we were able to provide such a great service experience. I am sad to hear about the lack of breakfast hours during your stay. We do start our offical breakfast serving hours at 6:30am during the week and 7am on the weekend. I know that our breakfast server does... More

Richardson, Texas
Senior Contributor
35 reviews 35 reviews
20 hotel reviews
Reviews in 22 cities Reviews in 22 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 20 March 2013

This is an average Springhill Suites. That is not a put-down, because I expect more from a Springhill Suites than from a Days Inn. I like the hot breafast in the Springhill Suites, including scrambled eggs and sausage. The location is very good on the northwest side of town on loop 410, which gives you very easy access to I-10,... More

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See 2 more reviews by gr8one17 for San Antonio
Juanita F, General Manager at SpringHill Suites San Antonio Medical Center/Northwest, responded to this review
25 March 2013

Gr8one17, Thank you so much for your feedback about your recent stay with us. I know that I had a chance to personally speak with you regarding the hot water, but I wanted to follow up and let you know that we were able to locate a specific issue with the room you were in. This has been repaired and... More

2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 14 March 2013

Stayed here with my family on spring break. It's an adequate hotel (nice, clean)...what you would expect. BUT the service is all 5 star good. We never wanted for a thing. The full breakfast was always fully stocked even with a bunch of spring break family's "young kids" pigging out. The service people here never stopped refilling and always with... More

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Juanita F, General Manager at SpringHill Suites San Antonio Medical Center/Northwest, responded to this review
15 March 2013

Modularmark, I am thrilled that you enjoyed our hotel during Spring Break. It is such an exciting time of year for us. I am very much a Coffee Fanatic as well. We coffee drinkers got to stick together. Thanks for staying with us and we hope to see you again soon. More

Senior Contributor
24 reviews 24 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 18 February 2013 via mobile

Stayed one night in San Antonio and found the hotel to be in our price range for the short stay. ($113) Location is far from downtown attractions if you don't have your own car, but we had our car so we didn't mind the drive. The hotel is located near a mall with SuperTarget, movies and Dave and Busters etc.... More

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Juanita F, General Manager at SpringHill Suites San Antonio Medical Center/Northwest, responded to this review
15 March 2013

T-Rod11, Thank you for your comments. We are so glad we were the right choice for your trip. We do offer an exciting option for guests who may not have transportation to some of San Antonio's great attractions. We have an express bus in our parking lot that runs downtown to the Riverwalk/Alamo area every day. It is a really... More

New York City, New York
Contributor
14 reviews 14 reviews
14 hotel reviews
Reviews in 10 cities Reviews in 10 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 31 January 2013

Stayed in San Antonio on business near the Medical Center. Chose the Springhill Suites for convenience and brand reputation. Lived up to both. Check-in was fast and clerk was appropriately trained with strong customer service skills. Rooms were very clean, could possible use some minor updating but in very good shape. Breakfast buffet was standard. Nothing out of the ordinary... More

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See 2 more reviews by uptownles for San Antonio
Juanita F, General Manager at SpringHill Suites San Antonio Medical Center/Northwest, responded to this review
15 March 2013

Uptownles, Thank you so much for your feedback from your stay with us. We are so excited to hear about your stay. I am so glad to be able to let you know that we do carry CNBC, it is channel 27 on our lineup. We hope to have you as our guest again soon. More

Georgetown, Texas
Top Contributor
176 reviews 176 reviews
72 hotel reviews
Reviews in 85 cities Reviews in 85 cities
138 helpful votes 138 helpful votes
5 of 5 stars Reviewed 13 December 2012

We overnighted in San Antonio, and picked the SpringHill Suites for location. The hotel was well maintained and clean. Checking in, the staff recommended rooms with newly added Tempur-Pedic mattresses. My wife and I are now considering purchasing one of these wonders after the first of the year. Despite being on loop 410, there was absolutely no freeway noise. The... More

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Juanita F, General Manager at SpringHill Suites San Antonio Medical Center/Northwest, responded to this review
31 January 2013

Dear RoseAlee, Thank you so much for your feedback on your recent stay with us. I am so happy to hear you enjoyed your stay. I appologize for the inconvenience of the single serve coffee pot in the room. We do actually have some 10 cup coffee makers set aside for guests who request a larger coffee machine. I am... More

anywhere
Top Contributor
118 reviews 118 reviews
58 hotel reviews
Reviews in 47 cities Reviews in 47 cities
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed 28 November 2012

nice spacious room. Hotel seemed to be quite new. Friendly service. Breakfast nothing out of the ordinary but ok. Stayed here for 4 nights in a business trip. Nothing wrong with the room at all, would stay again for sure.Only thing that bothered me was that the noice from the freeway. So bring earplugs or ask for a room on... More

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See 6 more reviews by jbmx for San Antonio
Juanita F, General Manager at SpringHill Suites San Antonio Medical Center/Northwest, responded to this review
30 November 2012

jbmx, I am so glad to hear you enjoyed your stay. We look forward to you travelling back to San Antonio in the future. More

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Additional Information about SpringHill Suites San Antonio Medical Center/Northwest

Also Known As:
Springhill Suites San Antonio Medical Center/Crossroads Hotel San Antonio
Springhill Suites San Antonio Medical Center/Crossroads Hotel
Springhill Suites San Antonio
Address: 3636 Northwest Loop 410, San Antonio, TX 78201
Phone Number:
Region: United States > Texas > San Antonio
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#72 Business Hotels in San Antonio
Price range (per night): RM337 - 497
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Newly re-designed in 2011. Located right where you want to be, the SpringHill Suites is just minutes from the San Antonio International Airport, South Texas Medical Center, SeaWorld, Six Flags Fiesta Texas, Norris Conference Centers and the famous Downtown Riverwalk and Alamo. ... more   less 
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