I have been a Hilton member for almost 20 years and never have I encountered a worse Hilton property! From the moment we checked in to the time we left, there was something wrong! First of all, the carpet in the hall leading to our room looked like it hadn't been vacuumed in a week. Is was extremely dirty. The... More

We stayed here with our 3 younger children (6, 4, and 2) from June 1-5. The location of the hotel is great, very close to Sea World as well as lots of restaurants and convenience shopping. The hotel was very nice (I agree, the public areas were a little warm). The staff were all very friendly and helpful. They have... More

This was really a super find for a trip to Sea World. We could not have been more pleased with the experience here....especially given the price, which was lower than the other nearby properties by a good amount. We had a package that included breakfast (so $15 more for breakfast buffet for 2 adults/2kids) and the hotel had a shuttle... More

This entire facility was too hot to endure! The hallways, the lobby, the restaurant and my room was entirely too hot! TURN ON THE AC!!!!!The temperature in the lobby and restaurant had to be in excess of 85 degrees. It was too hot to enjoy a meal in the restaurant and it was so hot in the lobby, you wanted... More

We had a very nice stay at this Hilton and it was extremely close to SeaWorld! When we arrived, we were given sticks and marshmallows for my kids so that they could roast them on an outdoor fire. We dined in the restaurant at the hotel. Food was good but our waiter was missing most of the time. Ordered room... More

This is a beautiful, urban hill country property tucked into the northwest quadrant of San Antonio within a stone's throw of Sea World. The staff were attentive from check-in to check-out, and our room was well-appointed, clean, comfortable, and spacious. Most importantly, the property management has dedicated no small amount of time and effort in cultivating a family-friendly setting with... More

I ended up staying here because I was attending a conference at the Hyatt and it was full. I'm glad I did. This was a good hotel with quick check-in and a staff that cares about providing good customer service.

Right down the street from Sea World and the Hyatt Hill Country, the location is great for a family vacation. The rooms at the hotel were very nice. The vent in the shower had some lint hanging out of it, but that was all. the rooms were clean and tidy after each service and the linens, towels and in room... More

We were disappointed. The problem with phones and internet was unacceptable. Service was average. Everything was an effort. It was rated as a four star but did not resemble any four star that I have ever stayed at. Two star at best. Service was slow at best. It was rather sad, because we expected better from Hilton. Work out the... More