I have stayed at this hotel at least 3-4 times, and this past time was by far the worst. My family and I arrived at the hotel at 2:55 which was 5 minutes before the official checkin time and were told that they didn't have any rooms ready and were rudely told that they still had 5 minutes to go.... More

Friendly staff, clean and comfortable room. The breakfast was very good and there was a cook that made your eggs anyway you wanted them. Free breakfast. There was a free shuttle that will take you anywhere in a 3 mile radius. We took it to a place to eat. I have no complaints of the hotel, I enjoyed my stay,.... More

We opted to stay at this hotel due to its proximity to the airport (we had a late flight) and its generally positive reviews on Trip Advisor. We booked our room well in advance and prepaid. Our flight was delayed, and we didn't arrive until approximately 12:20 AM. I tried calling the hotel in order to inquire about the airport... More

We stayed two nights here, mostly for its good location to the airport and downtown. It is an old hotel, which isn't a problem in itself if it is kept up. Checking in was easy. The room was average and relatively clean (the bath grout could use better cleaning). The beds were comfortable enough and the pillows good. There are... More

Very friendly service. We arrived late after a long five-hour drive, and were greeted very warmly; the front desk manager was very helpful. Check-in was quick and we were in our room within minutes. The fan in the bathroom needed to be fixed, it sounded like a helicopter taking off. The Continental breakfast had a good variety of food. Would... More

This was an average hotel--with a FABULOUS HOT BREAKFAST!! The price was good; the room was clean; the service was helpful, but the best thing about this hotel is the real, cooked-to-order breakfast. The made to order omelet- bacon/sausage - toast - and great mix of breakfast items we all great great. It is a short drive from this hotel... More

I stay two nights at this hotel several times a year. The front desk staff is excellent, friendly, and helpful. Bonnie in the breakroom will prepare you a cooked breakfast to order with omelet, sausage, bacon, biscuits with gravy, etc. I cannot conceive of staying anywhere else in San Antonio. This is a GREAT Best Western! This past weekend, the... More

We selected this hotel based on Tripadvisor reviews and it was a very good hotel for the money. It was a block off the freeway in a central part of the city so the location was very convenient for us once we figured out the complicated freeway interchange network. The rooms were nice, quiet and the beds good. Housekeeping and... More

We had visited this hotel three years ago on our way home and made a point of staying there again when we were in the area. Pet friendly, there is a large field right beside the hotel to exercise your dog. The staff are extremely friendly and helpful. The lobby is nicely presented and the rooms are large and spotlessly... More