Stayed on a Saturday night during a Six Flags trip.
There are closer places to stay near FIesta, Texas theme park, but they are very overpriced on Saturday night or they are surrounded by sketchy neighborhoods with lots of vagrants loitering in the parking lots.
This place was nice, priced right but not in an area that gave us any...
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I was pleasantly surprised by this hotel. I am very hard on my ratings, so giving this a 5 star really means something. I will list the positives in bullet form:
1. Excellent customer service. They expedited any request I made and did it with a good attitude.
2. The room was very clean.
3. The AC worked perfectly and...
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KTM1234,
I would like to thank you for taking the time and reviewing the Crowne Plaza San Antonio Airport. Also, thank you for the great comments! Please know that I will share your review not only with the management staff but the entire hotel staff. I think it’s most important to make sure that the hotel staff knows they took...
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We stayed for the weekend and found this hotel on Priceline, so we didn't have much of a choice because we got such a bargain on it. The bed was comfortable enough, but not amazing. The room itself was nice and big and the bathrooms larger than some hotels. The lobby of the hotel was also nice. No problems checking...
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I was lucky to get a room at the back so it was very quiet. Room was fine, king bed, very confortable, lots of comfy pillows. There was a nice big TV, microwave, refirgerator, coffee maker which is always nice for a 2 week stay. The noise from the planes was not so bad since the flight patterns changed constantly...
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ChristinaHD,
Thank you so much for your feedback regarding your most recent stay at the Crowne Plaza San Antonio Airport. We appreciate as much feedback as possible. The more feedback we receive the better we can train our associates to ensure they are providing the best service possible. We will also ensure that the employees you mentioned are recognized for...
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We got there a little early and had to wait for our room to be ready which was okay because it was 2 and check in was 3. By the time 3 comes around we ask for our room and its still not ready. We drove for hours to get there so we were tired but we didnt let it...
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First, I would like to thank you for your feedback regarding your recent stay with the Crowne Plaza San Antonio Airport. I apologize that our staff did not ensure that your stay was any less than perfect. I would love to speak with you if you have the time. Please be assured that your feedback will be shared with the...
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Please note if you find my review(s) helpful, thanks!
This was probably the seventh hotel that I've tried out on my trips to San Antonio, and I'm going to put it on my list of favorites. There were minor issues, but I left with a good feeling even after spending almost two weeks there.
I had a Club Level room,...
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Thank you so much for your feedback regarding your stay with the Crowne Plaza San Antonio Airport. I am grateful that you enjoyed your stay with us. Your comments will be forwarded to the rest of the staff in the hotel. If you should need anything please do not hesitate to contact me. If your travels bring you back to...
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I will preface this review with the fact that I used to be a frequent guest in this hotel. I travel weekly for my job (Platinum Priority Club and IC Royal Ambassador), and use IHG properties almost exclusively. I used to stay in the hotel 5 or 6 times a year and did so for 3 years. I was always...
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First, I was staying for just one night upon my return to the states and didn't get in until 11:30 or so, so they really didn't have much of a chance to correct / improve. That being said......
As a platinum member I was "upgraded" to the club floor. This is all well and good but I had reserved and...
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I would like to first thank you for your feedback regarding you most recent stay with the Crowne Plaza San Antonio Airport. I would also like to apologize that you stay was less than perfect. We know when it comes to choosing a place to stay you have many options. I hope that if your travels bring you back to...
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Very good customer service all around. Hospitable and professional personnel at check in, clean rooms, good breakfast. The outside pool was listed as heated and being from Maine was a little on the chilly side for me. Good fitness center.
Will need a car to get around beyond the driving range provided by the hotel shuttle. Shuttle was efficient and...
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Thank you so much for your recent feedback regarding your recent stay with the Crowne Plaza San Antonio Airport. Please be assured that your feedback will help us train our associates so they can provide the customer service that our guests deserve. I hope that if you travels bring you back to San Antonio that you will consider staying with...
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Stayed at Christmas on cheap points and was very satisfied with the recognition of Platinum status as we had an upgrade to a spacious room on the top floor. Also a gift bag with water, bag of microwave popcorn and granola bars was provided at friendly checkin. Much appreciated. This floor required use of the room key to access via...
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Thank you so much for you feedback regarding your stay during Christmas. We take great pride in insuring that our Platinum Priority Club members are taken care of first and foremost. Your feedback helps us ensure that our staff is going above and beyond for not only our Platinum members, but all of our guests. We hope that if your...
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311 Reviews
