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Embassy Suites Hotel San Antonio Northwest / I-10

3.5 of 5
7750 Briaridge Drive, San Antonio, TX 78230
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Embassy Suites Hotel San Antonio Northwest / I-10
Ranked #133 of 343 hotels in San Antonio
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198 reviews from our community

    Trip type
Traveller rating
    64
    59
    36
    26
    13
Date Rating
Lakewood, Colorado
Senior Contributor
36 reviews 36 reviews
8 hotel reviews
Reviews in 19 cities Reviews in 19 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 8 May 2013

I've stayed at this hotel several times while traveling on business. Embassy Suites are known for their rooms and breakfast. The breakfast at this hotel was above average for an Embassy Suites. They went beyond the buffet and omelets-to-order offering Chorizo & Egg breakfast tacos that were delicious. The look-and-feel of the hotel is very southwestern with lots of tile... More

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Keith H, General Manager at Embassy Suites Hotel San Antonio Northwest / I-10, responded to this review
11 May 2013

We appreciate your comments regarding our Breakfast and glad your stay was enjoyable! More

Hamilton, Texas
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 of 5 stars Reviewed 7 May 2013

We recently went to Sea World, and wanted a hotel with indoor pool for grandchildren. This hotel Is about 11 miles away and for the difference in the price, the short drive was worth it. This hotel has large indoor pool and hot tub. The reception with free drinks and snacks was a plus, and the included breakfast was a... More

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Keith H, General Manager at Embassy Suites Hotel San Antonio Northwest / I-10, responded to this review
11 May 2013

Thank you for staying with us and we are glad you enjoyed your stay! More

A TripAdvisor Member
4 of 5 stars Reviewed 7 May 2013

We stayed as a family at this location because we wanted to stay at a hotel close to Fiesta Texas. It was a good choice...the room, the breakfast, the location. We will definitely stay here again when in San Antonio.

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Review collected in partnership with Embassy Suites Hotels

Keith H, General Manager at Embassy Suites Hotel San Antonio Northwest / I-10, responded to this review
16 May 2013

We are glad you and your family enjoyed your stay and we look forward to hosting you in the future. More

milwaukee, United States
1 review
5 of 5 stars Reviewed 7 May 2013

If you are planning for a get away, I would recommend the embassy Suites, its a nice place to relax, enjoy time off with friends and family. The suite has ample room for you to enjoy TV in one room while other take a nap in the other room. The breakfast are great and the evening reception is a nice... More

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Review collected in partnership with Embassy Suites Hotels

Keith H, General Manager at Embassy Suites Hotel San Antonio Northwest / I-10, responded to this review
16 May 2013

Thank you for your feedback and we are thrilled that your get away trip was wonderful. We look forward to your return to our hotel. More

Dallas
Contributor
17 reviews 17 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 30 April 2013

The first impression of this hotel when you walk in the lobby is WOW. It's an atrium with a really nice fountain in the middle of the huge lobby area. Breakfast was fantastic. Rooms were clean and nice although the place was just a little dated. Went there for a wedding and they did a great job hosting the event.... More

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Keith H, General Manager at Embassy Suites Hotel San Antonio Northwest / I-10, responded to this review
2 May 2013

Thank you for staying with us and we appreciate your comments. We look forward to hosting you in the future. More

Midland, United States
1 review
5 of 5 stars Reviewed 24 April 2013

Very clean, safe and quiet place to stay especially for kids. Very convenient to Sea World and the Zoo. Dave and Busters is five minutes away. The staff were very friendly and accommodating. The pool was clean and they provide towels at the pool and the workout room as well. Breakfast had a good variety of items as well as... More

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Review collected in partnership with Embassy Suites Hotels

Keith H, General Manager at Embassy Suites Hotel San Antonio Northwest / I-10, responded to this review
26 April 2013

We are glad you enjoyed your stay with us and look forward to your returned visit! More

Comanche, Oklahoma
1 review
1 of 5 stars Reviewed 16 April 2013

I really must bring this to your attention along with Hilton Corporate. I am very displeased with your hotel and your staff. The United States Military held its National basketball championship tournament at Lackland AFB 12-14 April. I called your hotel and booked 6 rooms and received email conformations for all 6. I had to cancel 5 rooms due to... More

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Keith H, General Manager at Embassy Suites Hotel San Antonio Northwest / I-10, responded to this review
18 April 2013

We appreciate you staying with us and will take immediate action on your comments made. We will review our procedures with our Guest Service team to ensure room types are adhered to as well. We hope we get the opportunity to service you in the future. More

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3 of 5 stars Reviewed 15 April 2013

Small pool, seriously overcrowded. Staff did not adhere to occupancy rules. They also let a couple women bring in a styrofoam cooler of beer into the hot tub with kids around as if we were at the lake or something. Really tacky and low class. Breakfast eggs were worse than normal. Unsightly surroundings and difficult to get to. The rooms... More

Was this review helpful? Yes
Keith H, General Manager at Embassy Suites Hotel San Antonio Northwest / I-10, responded to this review
18 April 2013

We appreciate your review of your stay. We are always looking to improve the guest experience and reviews like yours help us to do that. We are reveiwing our policy with our Guest Service team to ensure that our pool rules are upheld. The next time you're in the area we hope that we can see you again. More

1 review
5 of 5 stars Reviewed 3 April 2013

We traveled with our children and grandchildren and the other grandmother. The suites were perfect, the indoor pool refreshing, the large open area wonderful, the dinner was delicious and a good value, the manager's reception was outstanding, and breakfast was great--there was something for even the pickiest of eaters! We will definitely return. We visited SeaWorld and this hotel was... More

Was this review helpful? Yes

Review collected in partnership with Embassy Suites Hotels

Keith H, General Manager at Embassy Suites Hotel San Antonio Northwest / I-10, responded to this review
11 April 2013

We are glad your family stay with us was enjoyable! Thank you for the feedback and we look forward to your return visit to our hotel. More

1 review
3 of 5 stars Reviewed 2 April 2013 via mobile

I recently stayed at this location got 7 nights and had good and bad experiences.Great service in the morning in the breakfast area Mr.Rojas was very attentive and was excellent everyday in the morning.the front desk was terrible especially in the evening I was in the Lobby and asked the front desk representative a question and when responding to me... More

Was this review helpful? Yes
Keith H, General Manager at Embassy Suites Hotel San Antonio Northwest / I-10, responded to this review
3 April 2013

First of all, thank you for staying with us. I appreciate your feedback regarding the front desk, cleaning of your suite, and elevator situation. We will definitely utiilize your feeback to make improvements. I'm glad to hear your experience for Breakfast was good and Mr. Rojas took care of you. We look forward to your return visit to our hotel. More

 
 
 
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Additional Information about Embassy Suites Hotel San Antonio Northwest / I-10

Also Known As:
Embassy Suites San Antonio
San Antonio Embassy Suites
Address: 7750 Briaridge Drive, San Antonio, TX 78230
Phone Number:
Region: United States > Texas > San Antonio
Amenities:
Business Centre Fitness Centre Free Breakfast Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#23 Romantic Hotels in San Antonio
#81 Business Hotels in San Antonio
#106 Family Hotels in San Antonio
Price range (per night): RM380 - 503
Hotel Class:3.5 star (3.5*)
Reservation Options:
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Embassy Suites Hotel San Antonio Northwest / I-10
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