Let me start by saying that my family and I travel often, mostly for pleasure. We've stayed at many hotels across the country and never encountered such poor service at the front desk. We arrived later in the day, after having flown into Dallas and drove for 5 hours. We were tired and weary from our travel. I had won... More

Let me begin this review by stating that I consider myself a positive and fair person and not one with unrealistic expectations or the need to be given special treatment or catered to. My husband and I travel often, sometimes for business, but mostly for pleasure, and of the tripadvisor reviews I've written so far, this is the first review... More

This was a Priceline-booked hotel and we were very pleased with what we got. Everything is brand-new which I love in a hotel and the service was also above average. It was very clean, room was serviced daily with fresh towels, water, and bathroom toiletries. The microwave and refrigerator were so nice to have and they even provided plates and... More

The old "Casa Linda San Antonio" was torn down and on it's site is the brand new Four Points by Sheraton San Antonio Airport. The hotel was very clean, rooms are very nice, staff was very helpful. Nice bar and restaurant. Excellent location with easy acces to major freeways, shopping, golf, food and other attractions. I will be back. More

The property is very nice. The staff have been great. Rooms are small. But the first floor rooms are noisy. It's not the greatest location for running- but airport hotels aren't usually. There is a neighborhood behind the Drury Inn, across the street. More

This property is a tale of two hotels. I stayed one night mid-March on a Priceline reservation. Having just recently opened - even smells new - this hotel is ideal for anyone into new. For those of us into service - this is an entirely different hotel. To be honest some of the following may be due to the newness... More

We were thoroughly surprised with our stay at this hotel. We nailed a pretty solid deal on Priceline, so we weren't expecting much. The staff greatly exceeded our expectations. Icing on the cake is two complementary bottles of water with your maid service. Sometimes it's the little things that count. Room was super quite and dark. The AC worked wonderfully.... More

This hotel is like brand new, rooms are nice, new contactless room keys, nice ammenities BUT housekeeping is going to kill them. I have conferenca calls in the morning so I usually don't leave my room until noon which means no room service event though their hours are 9:00 AM to 5:00 PM. Today, 02/21/2012 was the worst experience. After... More

When I wrote this review the photos and older reviews were about the Best Western that was at this address years ago. Sheraton re built the hotel from the ground up and opened in December 2011. For the price, it will be hard to find a better hotel. It is central (next to the airport) close to plenty of restaurants... More