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All 342 San Antonio hotels »

Holiday Inn Riverwalk

3.0 of 5
217 N St. Mary's St., San Antonio, TX 78205
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Holiday Inn Riverwalk
Ranked #152 of 342 hotels in San Antonio
3.5 of 5 stars 243 Reviews
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243 reviews from our community

What travellers say about this hotel
  • Parking garage(7)
  • CUSTOMER SERVICE(6)
  • Very nice(5)
  • River walk(5)
  • Very good(5)
  • Front desk staff(4)
  • Priority Club member(4)
  • Free breakfast(3)
  • Great Place(3)
  • Cell phones(3)
Traveller rating
    57
    56
    49
    39
    42
Only show reviews for Family (60) | Couples (55) | Business (54)
Date Rating
Clinton, New York
Senior Contributor
26 reviews 26 reviews
Reviews in 14 cities Reviews in 14 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 24 May 2012 NEW

The Holiday Inn Riverwalk's wireless was not accessible on the 8th floor and there wasn't a wired option. The room sported a small table, but no desk. If you're traveling for business, pick another location. If you're looking for a clean place to sleep while exploring the Riverwalk, the Holiday Inn offers a nice location, balcony rooms and easy access... More

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See 4 more reviews by gloopy21 for San Antonio
Maryland
Contributor
14 reviews 14 reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 6 May 2012

This is a nice cheap hotel right on the Riverwalk. It's at the end or start depending how you look at it. It's really quiet here so you can get a good nights sleep. All of the resturants and shops on the Riverwalk are a 5 minute walk away, if that. Very clean rooms, very friendly staff. The hotel bar... More

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See 3 more reviews by thedukea1 for San Antonio
Denver
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 27 April 2012

Very nice stay. Direct access to the riverwalk from the rear of the hotel which was great during Fiesta this year. We watched the parade from the hotel restaurant area and from our room which was on the riverwalk side. Concierge Manager Jacob gave us lots of great information on Fiesta and was very helpful, thank you! Garage parking at... More

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Bristol, United Kingdom
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
4 of 5 stars Reviewed 23 April 2012

I was staying on business, so was really just looking for somewhere to sleep! Good: location to airport (taxi was about $30), good room rate, helpful staff, walking distance to The Riverwalk, The Alamo and Starbucks! Bad: the room didn't feel very clean.The previous occupant was kind enough to leave a plaster on the floor and a razor cover in... More

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luling, tx
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 22 April 2012

We stayed here for a girls weekend and the rooms were very nice for the price and located right on the riverwalk. The beds were very comfortable and we had a great view. More

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See 3 more reviews by heelers2 for San Antonio
Bristol, United Kingdom
Top Contributor
64 reviews 64 reviews
Reviews in 19 cities Reviews in 19 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 21 April 2012

Excellent central position. Just a couple of hundred yards to the Riverwalk, 5 minutes to the Alamo. Arrived by taxi ($26) from airport and was warmly welcomed. Room was on 22nd floor, good views from the balcony. Room was mainly tidy, some stuff under the bed out of sight and somebody else's flannel wrapped in shower curtain but everything else... More

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See 8 more reviews by Oldbloke_TH for San Antonio
Gettysburg
Contributor
12 reviews 12 reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 16 April 2012

An excellent hotel right on the river in San Antionio. The staff is exceptional. The accommodations are bright, clean and roomy. The returns is typical Holiday Inn. Although it was exceptionally well done the menu is not San Antonio. Our server, however, Rebecca, made the evening and meal. Search her out and you will enjoy your evening. More

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Washington, DC
1 review
3 of 5 stars Reviewed 12 April 2012

Stayed here while attending a conference in town. Wanted a place near the Riverwalk, but not at the hefty prices of some of the higher end hotels. The stay was very comfortable. The rooms were very clean. I had a room at the far end of the hotel, so it was quiet. I think being on the end also affected... More

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IHGCare, Guest Relations Manager at Holiday Inn Riverwalk, responded to this review
23 May 2012

Dear Joe L, Thank you for your feedback. We are glad you enjoyed your room accommodations. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry you experienced only luke warm water and for any inconvenience the hours of our fitness room may have caused you. We hope you give us a... More

Mabank, Texas
Senior Reviewer
9 reviews 9 reviews
Reviews in 4 cities Reviews in 4 cities
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 6 April 2012

We stayed in this hotel for 3 nights in March. It was ok, we weren't very impressed with the quality of the maid service to start with. They took care of the bare minimum. We had an empty kleenex box that was never replaced, the plastic cups used were never replaced and the couple that were used that we had... More

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See 4 more reviews by kozzer1 for San Antonio
IHGCare, Guest Relations Manager at Holiday Inn Riverwalk, responded to this review
14 May 2012

kozzer1, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry you received service (or quality) which was unacceptable. We hope that you give us a chance in the future to show you how great our hotel is. Ben J IHG Care More

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Reviewer
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1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 5 April 2012
1
person found this review helpful

We had prebooked and paid for in full a king delux room through a travel agent before we left on our holiday. We arrived at theHoliday Inn Riverwalk the front desk told us we would be staying in a double room. We immediately told them that is not what we paid for and the front desk went on to lie... More

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See 2 more reviews by Heather V for San Antonio
HolidayInnRiverwalk, Manager at Holiday Inn Riverwalk, responded to this review
12 April 2012

We are so sorry that your experience at the Holiday Inn San Antonio Riverwalk was less than satisfactory. We try so hard to accommodate all travel agency requests. Unfortunately, many times, a travel agent books a "run of the house" room, which indicates any room type available at the time of check in. We are so sorry that they did... More

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Additional Information about Holiday Inn Riverwalk

  • Riverwalk Holiday Inn
  • Holiday Inn San Antonio
  • San Antonio Holiday Inn
Address: 217 N St. Mary's St., San Antonio, TX 78205
Price range (per night):* RM437 - 638

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