Undoubtedly a very good location. The hotel is somewhat dated but kept in a good state. Staff is friendly but business minded. The free breakfast for the gold card having checked in with two was for only one, hence it was not used. On word of warning. The self parking is a separate identity some 5 minutes walking away from... More

This hotel was built in the late sixties in a primo location on the Riverwalk for the Hemisfair. Had the pleasure of staying here in the seventies for a senior class trip and truly was impressed. Next stay in the early eighties was less than memorable, as the hotel was showing signs of wear and tear. This new renovation has... More

The hotel itself is nice enough, though a bit dated. I have stayed here in the past with no problems, but unfortunately this time we had an extremely noisy room. Each time the A/C cycled, it sounded like the unit was going to come through the wall making it very difficult to sleep. The hotel is in a good location... More

The Hilton Palacio looks very dated and ugly from the outside. Inside is very nice... not as nice as the Hyatt Riverwalk with the river running through it, or the Valencia with its ultra-hip modern decor. But very nice. The elevators are the coolest- they have keypads where you input your floor and it directs you to your elevator. We... More

The team at the Hilton Palacio Del Rio is amazing! They greet you with a smile as you arrive, the hotel decor is beautiful, the rooms are spacious and the beds are comfy! We had our wedding here on 5/5 and it was perfect thanks to the Director of Catering, Nikki J, and her exeprienced team. They made my dream... More

This was absolutely the most beautiful hotel that I have ever stayed at in San Antonio! From check-in to check-out my boyfriend were treated with respect and kindness! The decor is impeccable and the bed was one of the most comfortableI have ever slept in! We will defintely be staying there again! More

I've stayed at the Hilton Palacio del Rio twice in the last 6 months. The hotel is beautiful, great location, delicious food.... the best service ever... I worked with Billy Estrada in the sales department while booking a conference in San Antonio for July 2012. He was extremely helpful and hospitable....he worked with us on rates and insuring my client... More

Large downtown hotel. Rooms are good size and include a refrigerator and safe and appear to be fairly recently renovated and include modern features and décor. Staff are generally friendly and efficient, but not more so than expected for full service, downtown property. Has as a 24 hour business center with several computers and printers (both for a small fee)... More

I stayed here during a site planning visit for our upcoming trade show and conference. The staff were all courteous and friendly, and Billy Estrada went out of his way to assist us with our planning. The view from the riverside rooms is gorgeous, and my room was very comfortable. I would definitely stay again! More