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All 7 Springfield hotels

Springfield Marriott

3.5 of 5
2 Boland Way, Springfield, MA 01115
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Springfield Marriott
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Ranked #3 of 7 hotels in Springfield
Most recent review
4 of 5 stars Reviewed 5 June 2013
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119 reviews from our community

    Trip type
Traveller rating
    30
    52
    26
    11
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Date Rating
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 June 2013

I stay here at least once a month for work and have always been happy with the hotel. The rooms are always very clean and the staff is accommodating. This is within walking distance to the basketball hall of fame and the mass mutual center. The hotel is in the city so you have to pay for parking.

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Hollis, New Hampshire, United States
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 22 May 2013

The staff were friendly and attentive. The room was very clean and beds were comfortable. The elevators seemed old but this was the only complaint. The bathroom was small but for the money I was very satisfied.

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NYC
Senior Contributor
48 reviews 48 reviews
29 hotel reviews
Reviews in 30 cities Reviews in 30 cities
43 helpful votes 43 helpful votes
2 of 5 stars Reviewed 12 May 2013

Second time at this property ( we couldn't get into the Cortyard Hadley for the UMASS graduation ) as a Marriott Gold I know that there is much room for improvement at this property ..... Just poorly executed on all levels from the parking/check-in process to the rooms in need of renovations it's not up to the standard. That being... More

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Wallkill, New York
1 review
2 of 5 stars Reviewed 9 May 2013

I stayed 138 days in a Marriott property in 2012, so I know of what I speak. For a Marriott branded property, this is pretty bad. Elevators don't work, parking lot is unsafe and expensive, rooms are very cramped, noisy with tiny bathrooms and a screamingly bad restaurant. The saving grace is the concierge lounge which is staffed with friendly... More

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Boston, MA
Contributor
18 reviews 18 reviews
13 hotel reviews
Reviews in 16 cities Reviews in 16 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 8 May 2013

I stayed using rewards points so it was convenient. Lobby is nice. I thought the bathroom area was dated. Small vanity. Tub seemed high to try and get into. Beds were very comfortable. Someone left their room service tray outside their door-it was out there for most of the day. Fitness center needs disinfecting wipes for patrons to wipe the... More

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DC
Top Contributor
132 reviews 132 reviews
63 hotel reviews
Reviews in 70 cities Reviews in 70 cities
101 helpful votes 101 helpful votes
3 of 5 stars Reviewed 25 April 2013 via mobile

This hotel is pretty underwhelming inside and out. It's hidden across the street from the Sheridon and above a parking lot. Inside, it's fine but the decor is tired / dated. My room was also fine but my colleagues had problems with their rooms not being clean. They also charge for Internet access - making it worse, my phone couldn't... More

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Top Contributor
63 reviews 63 reviews
6 hotel reviews
Reviews in 29 cities Reviews in 29 cities
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 21 April 2013

This Marriott doesn't live up to the name. The lobby is pretty, but as Platinum members of Marriott, we were extremely disappointed in the room quality and the concierge lounge and staff. The lack of customer service was obvious. I'm not sure we would go back.

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Portland, OR
Top Contributor
96 reviews 96 reviews
39 hotel reviews
Reviews in 45 cities Reviews in 45 cities
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 21 April 2013

Stayed here on business and as a Platinum rewards member, was provided a room on the concierge level. The hotel is clean and the concierge lounge was very nice. My room was really comfortable, the bed was great and the work area perfect for my trip. You park in the connecting city parking garage, which wasn't all that bad. Don't... More

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Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 12 April 2013

Upon arriving I was immediately greeted with a smile and a Welcome to the Springfield Marriott, escorted to the front desk to a smiling young man ready to check me in. Quickly checked in and provided simple instructions on parking and the use of facilities. I was provided a brief explanation and map to the basketball hall of fame. During... More

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Los Angeles, California
Senior Contributor
37 reviews 37 reviews
11 hotel reviews
Reviews in 25 cities Reviews in 25 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 8 April 2013

The Marriott in Springfield, Massachusetts is clean and comfortable and welcoming. It is a "solid" Marriott in that it has all of the typical amenities you would expect. There is a nice little cafe in the lobby, too, and some healthy choices for a meal on the run.

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Additional Information about Springfield Marriott

Also Known As:
Marriott Springfield Hotel
Marriott Springfield Hotel Springfield
Marriott Springfield
Address: 2 Boland Way, Springfield, MA 01115
Phone Number:
Region: United States > Massachusetts > Springfield
Amenities:
Bar/Lounge Business Centre Fitness Centre Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 7 hotels in Springfield
Price range (per night): RM564 - 758
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
The Springfield Marriott hotel, near I-91 and I-90, is ideal for family vacations, business trips, and leisure travel. This Springfield, MA hotel is located near the Basketball Hall of Fame, Six Flags New England, the Dr. Seuss Memorial, the MassMutual Center, and other attractions. As the premier downtown Springfield, MA hotel, the Springfield Marriott offers 11,000 sq ft of newly renovated meeting space that is perfect for business, weddings, and social events of any size. ... more   less 
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