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All 64 Flagstaff hotels

BEST WESTERN Pony Soldier Inn & Suites

2.0 of 5
3030 East Route 66, Flagstaff, AZ 86004
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Ranked #14 of 64 hotels in Flagstaff
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246 reviews from our community

Traveller rating
    65
    84
    58
    19
    20
See reviews for
Families
71
 
Couples
104
 
Solo
14
 
Business
10
 
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Bainbridge Island
Top Contributor
79 reviews 79 reviews
40 hotel reviews
Reviews in 45 cities Reviews in 45 cities
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed 6 June 2013

Arrived at 10 pm and left at 630 am, so basically checked in, watched a bit of TV, slept, showered, had breakfast, and left. And the good news is that the breakfast attendant opened the door to the breakfast room ten minutes early so that I could have a quick bite before heading off. And it was a decent breakfast... More

Was this review helpful? Yes 1
Eagar, Arizona, United States
Contributor
20 reviews 20 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 30 May 2013

I seemed to have a problem reading a calendar and arrived a week ahead of my reservation. No problem, front desk put me in the exact room I wanted. The addition of sugarless syrup to the breakfast buffet was a nice change. Near the railroad tracks but not to worry. There must be an ordinance against train whistles. My wife... More

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See 4 more reviews by Lawrence R for Flagstaff
New York
Senior Contributor
29 reviews 29 reviews
22 hotel reviews
Reviews in 18 cities Reviews in 18 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 30 May 2013

Excellent hotel, very clean, with attentive staff. The bathroom is on the small side, but otherwise the rooms are very nice. Private, encrypted wireless is free--be sure to get one username/password per person needing to go online. Great photo-op with the pony in front. Great place for road-trippers. Plenty of nearby restaurants, delivery available and easy on-off the I40. Great... More

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Houston, Texas
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
Reviews in 15 cities Reviews in 15 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 27 May 2013

This is an older hotel and room were average. We stayed here for one night and the a lot of good people staying here too. Not trashy. Yes the train passes by a lot but not a big deal. I would book here again. The staff was nice and friendly.

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Santa Rosa, California, USA
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 22 May 2013

We really enjoyed our stay at this hotel. The room was beautiful and extremely comfortable. We appreciated that the hotel was "green" and had recycling bins avail and environmentally friendly products. The beds and pillows and quietness made for a very restful night. The Wi-Fi worked great. Staff at this hotel were extremely friendly and helpful. The breakfast included in... More

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1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 22 May 2013 via mobile

i am a c5 quad and an avid traveller. my biggest issues with hotels has been finding ones with decent bathrooms with roll in/out showers. not here!! this was the best room ive had. 2 rooms in 1, and 2 bathrooms. 1 with tub the other with big tiled shower. definitely a good choice for wheelchairers.

Was this review helpful? Yes 2
sgramsaz, General Manager at BEST WESTERN Pony Soldier Inn & Suites, responded to this review
23 May 2013

Thank you for your review, We re-modeled 3 of our rooms recently to assist the physically disabled. Two of the rooms have the tubs w/ bars, and the room you were in with a roll-in shower. We have had many positive comments on this room, but you are the first to make comment on it on Trip Advisor! Thank you,... More

Wisconsin
Contributor
13 reviews 13 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 20 May 2013

The Pony Soldier Inn is rather mixed. The lobby was plain, but clean. The room was rather large with for motels of this level with a separate sitting area. Else wise the room was clean and adequate, but in not way special. I heard trains on and off during the night (there are rails across the street from the property).... More

Was this review helpful? Yes 1
See 2 more reviews by wyldeoak for Flagstaff
sgramsaz, General Manager at BEST WESTERN Pony Soldier Inn & Suites, responded to this review
21 May 2013

Thank you for your review. It sounds as if you may have stayed in our Suite. Our suites are larger, and are great for families, or couples that would like a bit more room with a king bed in the sleeping area, and a pull-out queen sofa in the sitting area. Benefits of the suite are two separate bath vanity... More

ny
Top Contributor
53 reviews 53 reviews
18 hotel reviews
Reviews in 22 cities Reviews in 22 cities
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 13 May 2013

We booked a king suite at a great rate! check in was quick and the staff very peasant. Tis hotel has 2 floors, and we were on the 2nd floor. there are no elevators here, so i was not happy that we had to drag 2 - 50lb suit cases up a flight of steps, but i have to say... More

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sgramsaz, General Manager at BEST WESTERN Pony Soldier Inn & Suites, responded to this review
21 May 2013

Thank you for your review. I am happy to hear you enjoyed your room. We are an "older" Route 66 hotel that was built in the early '60's. Elevators were not prevalent then for roadside hotels/motels. We have discussed adding an elevator, and it is in the future plans, but we are currently concentrating our capital in other areas, such... More

novato, ca
Top Contributor
88 reviews 88 reviews
26 hotel reviews
Reviews in 35 cities Reviews in 35 cities
57 helpful votes 57 helpful votes
3 of 5 stars Reviewed 10 May 2013

The first thing bothering me was the low ceilings, we were on the first floor. This is an older property with older fixtures etc. The low ceilings and the frosted slider door for the bathroom just didn't sit right with me. For one night it was ok, but we paid less on our trip for much nicer rooms. The breakfast... More

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sgramsaz, General Manager at BEST WESTERN Pony Soldier Inn & Suites, responded to this review
21 May 2013

Thank you for your review lane t, You are correct that we are an older hotel. The low ceiling comment is a first for me. I actually went and measured our hallways, and they are just a couple inches over 7 foot high! Our room ceilings are a couple inches over 8 foot high. Perhaps the design of an earlier... More

Phoenix, Arizona
1 review
5 of 5 stars Reviewed 10 May 2013

Another stay at the Pony Soldier, one of our favorite Arizona Hotels. The kids loved to have their picture taken next to the Hourse in front. The kids also loved watching the trains. We stayed in a suite with 2-bathrooms and a seperate TV for the kids. Another big breakfast. We will definately be back to the Pony Soldier on... More

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sgramsaz, General Manager at BEST WESTERN Pony Soldier Inn & Suites, responded to this review
21 May 2013

Thank you for your review Norm C, It appears as though you have stayed with us many times before. Thank you for finally completing a review on Trip Advisor. If only I could get more of our regular guests that we see multiple times per year to complete these guest reviews. There have been many guests that have had their... More

 
 
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Additional Information about BEST WESTERN Pony Soldier Inn & Suites

Also Known As:
Best Western Pony Soldier Hotel
Best Western Pony Soldier Hotel Flagstaff
Best Western Flagstaff
Best Western Hotel Flagstaff
Address: 3030 East Route 66, Flagstaff, AZ 86004
Phone Number:
Region: United States > Arizona > Flagstaff
Amenities:
Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Suites Swimming Pool
Hotel Style:
#9 Family Hotels in Flagstaff
Price range (per night): RM307 - 501
Hotel Class:2 star (2*)
Reservation Options:
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