Wonderful customer service, every staff member we encountered was polite, friendly and helpful. The breakfast was a real convienence and the selection was good. The manager's happy hour was a nice break at the end of a day of activites.

Even though this property is a bit older, the staff more than makes up for that. The hotel is neat, clean and well kept. The managers happy hour is extremely popular, and the Saturday evening bartender was very good, making drinks, keeping up banter with all customers within earshot, and kept a big smile on his face. The hotel is... More

Exceptional customer service, coupled with Embassy's excellent reputation, made this a great experience for me and my wife, and my son and his wife. Kristin, the front desk representative, went out of her way to ensure our experience at this hotel was memorable.

Stayed for one night enroute to Las Vegas. The hotel is older, but this does not show in the condition of cleanliness of the property. The staff was genuinely interested in providing their guests with a comfortable stay. The breakfast (included in the room rate) was exceptional. Made to order omelets done right. Tasty fresh fruits and good pastry and... More

The facilities and staff at the Flagstaff Embassy Suites are always leading the way in providing superior customer service at a hotel located in the pines of the high country in Northern Arizona. From the professionalism of the front desk staff to the personal touch of management is the reason I always enjoy staying with Embassy, especially in Flagstaff, Arizona

My spouse and I stayed in the Embassy Suites Flagstaff for two nights while visiting Flagstaff. We found the hotel to be very well located near to the University and Old Town Flagstaff. Both the hotel and room were very clean and in great condition, and the suite room was very nice to have. The king bed was very comfortable.... More

We have stayed twice now at the Embassy Suites Flagstaff in the last year. A son goes to NAU and we find this a great hotel to stay for Family Weekend or when we move him in or out of the residence halls. The staff is always nice, helpful and professional, the hotel always clean and the free breakfast and... More

Awful lighting. Awful food. Wrinkled drapes. Small dining area. When they say free food in the bar, it's popcorn and chex mix. Yuck. Super small bathroom. Good drinks and bartender though. OVERPRICED for the 2 bed "suite".

We were extremely pleased with the staff, breakfast and the rooms, top notch!! We would recommend to anyone visiting Flagstaff, going to the Grand Canyon or skiing this is the best value for your money. Jeff Bobigian Gilbert Arizona