My stay here was very forgettable. The staff was very pleasant, and breakfast pretty good, but not very impressed with the hotel. Clearly the hotel is built into an older building which the architect kept part of in the atrium area. The rooms are not very large and bath tight. I was surprised by the sign in the elevators stating... More

I stay at the HYATT HOTELS BUFFALO for 3 nights between 5-11 and 5-14 last weekend. Since I was bitten by some kind of bugs at the first night, they switched my room from 328 to 603 upon my request for the rest of my stay. Then I was told by the front desk that they can provide me and... More

Everything about this is great. The service at every turn was 5 Star. Front desk,housekeeping,restaurant and bar. The room was also great. Everything one could wish for was in place. The location is the best in the city. Close to everything. I would stay here again and again. More

Went to Buffalo to show my wife the Falls she had never been. arrived at the hotel about 1 hour before check in but was given a room with a E up grade that we paid for. and when asked how high up we were was told 6 th floor only we requested highest floor when I made the vacation... More

Recently stayed here for a convention. Everyone we came in contact with at the hotel was friendly and caring. Our room was extremely clean, comfortable and well decorated. Room service was on time and the food very good. Close to a lot of restaurants and sites. Would definitely stay here again. More

My husband and I go to Buffalo often to see our daughter who goes to UB. We usually don't stay overnight because we've gotten used to just going for the day. This time we decided to make a weekend out of it and ended up staying at the Hyatt. It was the right decision. When we checked in I noticed... More

I just returned from a one night stay at the Hyatt. I was attending a convention. The rooms were nice. They were clean!!! The staff was helpful and pleasant. The beds were comfortable. There was a refridgerator and coffee maker in the room. I would return if I was staying in Buffalo for a convention. More

Everyone & everything was fantastic!! Since we were celebrating my husbans birthday the management surprised us with a great bottle of wine & a fantastic piece of carrot cake YUMMY! More

After coming directly from a negative experience with another hotel this place was like a breath of fresh air. The lobby was welcoming. The staff were happy, kind, courteous and ever so helpful. The room was immaculate and decorated very nicely. The restaurant food and service was good. I could not have asked for a better stay. More