For the price, our room was a good size and very comfortable and clean. The whole hotel looked great, it was overall very welcoming and beautiful. The staff at the front desk were all very friendly and helpful, particularly Amber who gave some great directions and tips about what to do in Downtown Buffalo. I'd definitely stay here again. More

The hotel has a nice central location and is easy to get in and out of if you want to go to Niagara Falls. AC goes off at night if there isn't any movement and of course when you're sleeping there isn't any movement so you will wake up hot and sweaty. Housekeeping isn't the best. Room should have been... More

We stayed for 1 night in a suite, we got good rates because we had someone at the hospital we were visiting. Room was large and comfortable. No problems, furnishings nice. Amazing value for the suite. Service was wonderful. Only negative no parking due to location and space is limited but there is parking down the road or across the... More

This was one of the best hotels I have stayed in. The great price included things that I would never expect ( large accommodations, great breakfast, free bottled water, free transportation from the airport, free DVD's, computers to use) in addition to a welcoming friendly staff. I was greeted by friendly people who handed me a bag of cookies and... More

My kids loved the breakfast area and really got to know Gwen and the desk staff. After a week's visit when we were saying goodbye both my kids ran over to Gwen and gave her big hugs goodbye! It was like she was part of our extended family. The staff treated us superbly! I highly recommend this hotel if you... More

I have stayed several times at the Comfort Suites Downtown Buffalo. The hospitality, friendly and polite staff are just great! The people that i have met over the years have been just great as well!The rooms are very neat & clean, and are close to the First Niagara Centre, for Sabre games. There are bars and Restaurants all within walking... More

We missed out flight with Delta, so the airline booked us in the hotel for a night. The rooms were in exceptional good condition. Modern interior, large in size, clean and in good shape. Even though it was already almost 1AM, the front desk staff provided us with an excellent service and a very positive service attitude (Chris). If you... More

Before selecting to stay at the Comfort Suites, we did some research on other hotels in the the area and decided that this was our best bet. I am glad we booked here because our weekend was fantastic. The hotel sits right along the metro rail, so we were able to hop it to the Sabres game on Friday night... More

Arrived at 1:30 in the morning with a confirmation number...no rooms in the inn. They volunteered to put us up in a hotel 40 minutes away, and they called the police because we tried to go up to our friends room...unbelievable. NEVER patronize this hotel...EVER! We waited 1.5 hrs before they got us transportation,it's 3:27 AM and I'm in a... More