On a recent business trip, I stayed at this hotel. It was a good experience overall. The staff was friendly and helpful and the room was modern and generally comfortable. The gym was a little on the small side but the morning I went in, it was easy to get on the equipment that I wanted to use (just a... More

Knowledgeable staff and a very pleasant experience. Wanda at the front desk was smiling and very helpful. Even though we checked in late at night. We opted for the valet parking and our vehicle was brought to us very quickly and we were on our way to our appointment. Room was exceptional too. Very comfy pillows and bed. Very clean... More

We were so impressed with this hotel At first we questioned the location for our purpose but everything worked out well. We tried for an early check-in and were disappointed since we heard someone else get a room so we spoke to the manager and not only got a room, we got an upgrade! The room was very large and... More

This was the first stay here for an annual family trip, and our usual hotel was booked. Hotel is located in the hospital complex, so small, quiet streets. Our party was upgraded to suites on arrival, and it was a great convenience to have refrigerators in our rooms. Rooms were spacious, clean, quiet and comfortable. We had to leave early... More

I stayed at the hotel last night and all of the staff was extremely helpful. When I checked out Amanda was a great help while I checked out. I enjoyed the breakfast that I was served the next morning. Also having the ability to have a shuttle to the main downtown buffalo area was a great help and saved me... More

We stayed here for a short stay before heading back home from Niagara Falls. When we arrived our room was not ready but they quickly finished up and got us up to our room. The hotel is a little old but appears as though they have done some updating. Our room was clean and neat and when we requested extra... More

Buffalo is an exciting city with lots to see and do. This Double Tree Hilton was everything you want in a place to stay - location, clean, knowledgeable and helpful staff, quiet and best of all, a van to take you to the many sites in the city.

excellent hotel, the staff was very accomodating very clean place, the breakfast area was great and the food was what i expected. my husband has asthma and he could'nt use the pillow, but we requested a foam pillow and it was delivered soon. we used the transportation also y they took us to a local places we need it to... More

We booked a 1 bedroom suite with a sofabed. When we arrived, there were no linens in the room to make up the sofa bed. We called down to the desk and they sais there were no more available due to the hhotel being sold out. They did find 2 bottom sheets for us but one of us had to... More