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Hyatt Regency Waikiki Resort & Spa

4.0 of 5
2424 Kalakaua Avenue, Honolulu, Oahu, HI 96815 (Waikiki)
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Hyatt Regency Waikiki Resort & Spa
Ranked #30 of 82 hotels in Honolulu
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1,983 reviews from our community

Traveller rating
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    789
    308
    98
    73
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Families
485
 
Couples
784
 
Solo
72
 
Business
100
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Gold Coast Australia
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 24 May 2013 NEW

I stayed at the Hyatt Regency Waikiki Resort and spa with my best friend for 8 days and night in late April. I read a lot of reviews about the hotel prior to going, some good, some not so good so here is my version - * Staff - more than helpful everywhere you go. Happy and friendly and plenty... More

Was this review helpful? Yes
See 2 more reviews by Cherie G for Honolulu
Charlton, Australia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 24 May 2013 NEW

I stayed here for 12 nights.Had a room next to lifts ,so never got much sleep at all because of the noise . Rooms are very basic , not like i read on there site .. Breakfast was the same each morning .The only thing that changed was bacon one day sausage the next. Had to wait in line for... More

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Honolulu, Hawaii
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 21 May 2013 NEW

I definitely would not rate this a 5 star hotel ,very dated stayed in ocean view room & that was the best feature of this drab room.Location was good .Poor room features for example no lounge area Very dated bathroom from the 70's .Some rooms could not access balcony area due to maintenance being done.On the whole entire hotel needs... More

Was this review helpful? Yes 1
lvans, Public Relations Manager at Hyatt Regency Waikiki Resort & Spa, responded to this review
22 May 2013

Aloha, Thank you for taking the time to share your review of your recent stay. We do regret that you were not pleased with your stay. We will share your compliments and criticisms with our management team. Mahalo More

Melbourne
Senior Contributor
30 reviews 30 reviews
18 hotel reviews
Reviews in 23 cities Reviews in 23 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 20 May 2013 NEW

We booked, had confirmed and paid for our accommodation 6 months in advance. We booked an ocean view room and expected just that, an ocean view. When we arrived at reception we were told that we had been down graded as the hotel was overbooked. We remonstrated with the receptionist and only agreed to a downgrade if they waived their... More

Was this review helpful? Yes 1
See 7 more reviews by bobcatnz for Honolulu
lvans, Public Relations Manager at Hyatt Regency Waikiki Resort & Spa, responded to this review
22 May 2013

Aloha, Thank you for providing the feedback from your stay. We truly regret the confusion that followed your room move and the resort fee. We have forwarded your comments to our front desk supervisor for further review and follow-up with the staff. We do apologize that your stay was not a more pleasant experience. Mahalo More

Surprise, Arizona
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 17 May 2013

We celebrated our 50th anniversary at the Hyatt Regency Waikiki. We were treated like Royalty. The view from our spacious room was terrific, over the ocean and Diamond Head. Rooms are large and the Regency Club is wonderful. Staff was attentive and helpful. Our stay was everything we dreamed of.

Was this review helpful? Yes 3
lvans, Public Relations Manager at Hyatt Regency Waikiki Resort & Spa, responded to this review
20 May 2013

Aloha, Thank you for the feedback. We are pleased that you had such a wonderful stay. We hope that you will visit us again in the future. Mahalo More

Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 17 May 2013 via mobile

I came to Honolulu and stayed at your beautiful hotel. Love the views to the ocean and Waikiki Beach. Great to know that it was close to shops like the ABC Shops and the Hawaiian Cookies store. Spend most evenings by the poolside and watching the view. Staff were friendly and helpful, and I love the atmosphere at your hotel.

Was this review helpful? Yes 2
See 4 more reviews by Annette G for Honolulu
lvans, Public Relations Manager at Hyatt Regency Waikiki Resort & Spa, responded to this review
20 May 2013

Aloha, Thank you for the post. We are glad you enjoyed your stay. We hope you will visit us again in the future. Mahalo More

Tampa, Florida
Top Contributor
66 reviews 66 reviews
38 hotel reviews
Reviews in 27 cities Reviews in 27 cities
73 helpful votes 73 helpful votes
1 of 5 stars Reviewed 16 May 2013

I love to add this, if you don't have any transportation arranged to your hotel, just check out the outside area of the arrival side, those Speedi Shuttle agents are there to take your order, around 13-14USD per person one way to your Waikiki Hotels Area. Awesome. We see bell boys when arrive, it's nice to get some help since... More

Was this review helpful? Yes
lvans, Public Relations Manager at Hyatt Regency Waikiki Resort & Spa, responded to this review
20 May 2013

Aloha, First, we thank you for taking the time to provide us with your feedback. Second, we are sorry that you had such an unpleasant stay as you have listed in your post. We have already forwarded all of your comments to all departments involved whether you complimented or criticized their services. We assure you that every issue raised will... More

New York
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 15 May 2013

As I was checking out of the hotel last week, I PROMISED myself that one of the first things I'd do is write an amazing review for Hyatt Regency. My stay was THAT good. First, like everyone mentions, the location can't be beat. We were central to everything in Waikiki. Second, the check-in process was smooth and delightful; friendly faces,... More

Was this review helpful? Yes 2
lvans, Public Relations Manager at Hyatt Regency Waikiki Resort & Spa, responded to this review
20 May 2013

Aloha, Thank you for the review. We are pleased to read that you had such an enjoyable visit. We look forward to serving you again in the future. Mahalo More

Liverpool, United Kingdom
Top Contributor
61 reviews 61 reviews
8 hotel reviews
Reviews in 20 cities Reviews in 20 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 13 May 2013

This hotel is in an excellent location right opposite Waikiki beach. It has bedrooms in twin towers with 40 floors. It has 4 lifts per tower and they are super quick. The bedrooms are very spacious and the rooms smell amazing of Hawaiian flowers.the staff were excellent and very friendly and efficient. The hotel has its own restaurants for breakfast... More

Was this review helpful? Yes 2
See 6 more reviews by Ellemmeff for Honolulu
lvans, Public Relations Manager at Hyatt Regency Waikiki Resort & Spa, responded to this review
15 May 2013

Aloha, Thank you for the review. We are glad you enjoyed your stay. We look forward to serving you again in the future. Mahalo More

Renfrew, Scotland, United Kingdom
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 13 May 2013

After booking an Ocean view room I arrived in the hotel checked in and went to my room fully expecting to see the ocean. I could if I went onto the balcony and looked left. I promptly went down to get my room changed as I had deliberately not taken the partial view room. Imagine my amazement when I was... More

Was this review helpful? Yes 1
lvans, Public Relations Manager at Hyatt Regency Waikiki Resort & Spa, responded to this review
15 May 2013

Aloha, Thank you for taking the time to review your stay. We regret that you were not pleased with your room assignment. We have forwarded your post to our front desk team for further review. There seems to have been a miscommunication at some point and we know that our managers will do their best to ensure there is less... More

 
 
Hyatt Regency Waikiki Resort & Spa
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Additional Information about Hyatt Regency Waikiki Resort & Spa

Also Known As:
Hyatt Regency Waikiki Hotel Honolulu
Hyatt Regency Waikiki Resort And Spa
Hyatt Regency Honolulu
Hyatt Regency Waikiki Hotel
Hyatt Regency Waikiki
Hyatt Honolulu
Hyatt Regency Waikiki Resort
Honolulu Hyatt
Hyatt Waikiki
Hyatt Regency Waikiki Resort Spa
Address: 2424 Kalakaua Avenue, Honolulu, Oahu, HI 96815
Region: United States > Hawaii > Oahu > Honolulu > Waikiki
Amenities:
Bar/Lounge Business Centre Fitness Centre Children Activities Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#12 Romantic Hotels in Honolulu
#12 Luxury Hotels in Honolulu
#31 Family Hotels in Honolulu
Price range (per night): RM881 - 1,297
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Surround yourself with the magnificence and beauty of Hawaii at Hyatt Regency Waikiki Beach Resort and Spa. Our welcoming Waikiki hotel offers the ultimate combination of personalized service, outstanding amenities and a perfect location close to all that embodies our island. Stroll to such landmarks as Diamond Head, Honolulu Zoo and the Waikiki Aquarium from our spectacular setting fronting Waikiki Beach ... more   less 
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Hyatt Regency Waikiki Resort & Spa
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