Very good hotel, well positioned and reasonably priced. Good alfresco breakfast buffet and centrally located. Convenient for the trolley tours and right opposite the beach. Worth having an ocean view but expensive. Hawaii is a paradise and has to be seen.
More
Having been to Honolulu before I knew what Waikiki was like. The Hyatt was in the middle of the shopping and restaurants on the strip. We had a rent car and explored the island every day and would only be at the hotel only in the evening. I was not happy about the resort fee and the parking fee but...
More
We stayed at the Hyatt for 10 nights for our honeymoon this May. Overall, the hotel was very nice, with great facilities and lovely staff. However, there were a few things we were disappointed with. We had booked a city view room but when we walked in there was no view, only some scaffolding and decking with lots of litter...
More
Aloha,
Thank you for the feedback. We are sorry that you did not have a more favorable experience. While we do not know the exact circumstances of your visit it appears from your post that more could have been done to make this better. We have shared your comments with the management team responsible for many of the one on...
More
My husband and I stayed at the Hyatt Regency Honolulu for three nights at the end of our five-week holiday in the US. We were very disappointed with the room and service. We booked a standard room and paid for an upgrade to an ocean view room with Regency Club access using points. This was confirmed by telephone prior to...
More
Aloha,
Thank you for taking the time to provide us with a review of your recent stay. We regret that you did not have a better experience and assure you we have forwarded your comments to the front desk team for review. We will also share your turn down experiences with our housekeeping staff. We are sorry that you did...
More
Great hotel, excellent service. Loved the fact that we could get beach chairs for the beach complimentary at the pool, rather than have to pay $60/day for lounge chairs and an umbrella on the beach. Excellent location, clean hotel. However we were on the 31st floor and it did take quite a while for the elevators to go both up...
More
Aloha,
Thank you for the feedback. We have shared your comment with our new director of housekeeping for review and further discussion. We thank you for your post and we hope you will stay with us again in the future.
Mahalo
More
I would agree with most of the comments. The hotel is located on the bustling main street of Waikiki and is almost like Las Vegas Blvd with all the traffic, people, and noise. I enjoyed it but if you like quiet, not the place for you. Check-in was speedy, efficient, and the clerk "Joe" was very nice and answered all...
More
Aloha,
Thank you for the remarks. We appreciate your review of Speedi Shuttle. We have just started a partnership with them and it seems there is some confusion that needs to be addressed. We forwarded your post to our management team in charge of guest services so that they may work with the Expedia Desk and Speedi Shuttle to remove...
More
recent stay was great.Hotel staff were great,especially Mark Omori in the regency club.Also thanks to Micheline.The pool staff were great also.We also had a chance to meet Auntie April Chock who taught my wife Hula and how to make a lei.Auntie April is what ALOHA is all about.Thank you Hyatt for our great stay
More
Aloha,
Thank you so much for the comments. We have shared them with all of our staff. We are happy to read that you had such a wonderful visit. Please come and see us again.
Mahalo
More
Having read a number of recent reviews of this hotel I would agree with most comments on both the pros and cons. Dated decor but large room and sea view makes up for it. It does lack a resort feel to it and the daily resort fee is a bit steep for what should be provided free of charge given...
More
Aloha,
Thank you for your feedback. We value your compliments and criticisms.
We have shared your comments about the room amenities with our housekeeping team for their review. In response to the resort fees we will certainly forward your post to our management however we have found that the resort fees actually save our guests more money than if they...
More
If you get this hotel on Hotwire for around $120 a night..great! We went during a union strike, was a mess it was. after some complaining about the noise they located our room to a quieter side - which happend to be right in front of waikiki beach! the strike was a 24/7 strike with loud instruments all night. pretty...
More
Aloha,
Thank you for the review. We do regret any interference the union demonstration had upon your vacation. We are glad that you were able to relocate to a better room further away from the noise. The daily fee of $35 valet, $30 self-parking fee is comparable to neighboring hotel rates but you are correct there are other locations if...
More
We just got back from a four day vacation on the island of Oahu, stayed at the Hyatt Regency Waikiki and the experience in general was good.
It took us couple times around the blocks to realize the parking structure for Hyatt is not in the same building where the rooms and registration are. It's across the street.
Although we...
More
Aloha,
Thank you for the review. We do regret that you had such unpleasant parking experiences. Your comments will be helpful to others. Another option not listed but for those who are uncertain about how often they may drive is to schedule a pickup with Speedie Shuttle or to get a taxi from the airport then rent a car on...
More
If you own or manage Hyatt Regency Waikiki Resort & Spa, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
2,028 Reviews
3,693 Reviews
535 Reviews
