I booked this hotel off hotwire after reading many good reviews about it. I was staying in the Marina tower with a kitchenette and partial ocean view. I'm a very easy going person but since I paid extra for the kitchenette and view, I expected a little more than what I got. The kitchenette was incomplete (did not have a...
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Jory W,
We appreciate the time you took to review your stay, and take every opportunity to improve our services. It is disappointing to hear that you did not enjoy your stay, and that there were a few issues during your time with us. While we do our best to ensure the facilities are up to date and functioning, we...
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At The Equus you are treated like you are at a five store hotel except at a reasonable price. You are greeted with a tropical juice and farewelled with a glass of wine. The beds were a pillowtop dream. I struggled to get out of bed in the morning because I felt so comfortable. When I would finally did get...
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Citizen_of_the_Earth,
It is a pleasure to serve guests such as yourself. We strive to provide excellent, individualized service that is unique, and reminiscent of old Hawaii. We are proud to have created such memories, and sweet dreams during your stay with us. We hope that you will come visit us again soon, if not only for a good nights sleep!...
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Great location.Across from Marina, and a very short walk to beach and Hilton Lagoon. We did notice the noise - but accepted it, afterall we were on a busy road, in a busy place. Lots of eating outlets, and ABC store 2 doors down. We were on the 10th floor in the Equus Hotel. The room was very spacious, with...
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Moo B,
Mahalo for your kind comments, we are pleased to have created a memorable stay during your visit to Hawaii. It is unfortunate that during the time of your stay, the city was working to bury the phone lines throughout Waikiki, and this may have caused unnecessary interruptions to your sleep. This project is coming to an end, and...
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We stayed here for the 2nd half of our trip. We stayed at the hotel (not marina tower) and I would not call it a hotel, it felt more like a motel once you take the elevator to your floor, doors to hotel room are outside, rooms are not very large, and bathrooms are pretty small. The front desk staff...
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Trishv719,
Mahalo for taking the time to share your experience with us. We are pleased to hear that you enjoyed our friendly front desk staff, as well as the full hot breakfast at Snappers. I would like to address some of your concerns. I apologize for any inconvenience you were caused by our housekeeping staff. We train our staff to...
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Very welcoming and friendly staff! We were greeted with fresh pineapple and guava juice upon check in. Rooms were quite spacious and beds were soooo very comfortable! Location is excellent and price is as well. We will definitely be staying here again!! Mahalo :)
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Glenn K,
Mahalo for your review. We appreciate the kind comments you have shared about our staff, as well as the hotel itself. We strive to share our aloha spirit, and make ever guest feel welcome and at home. We hope that you enjoyed your trip, and we look forward to your return.
With Aloha,
Mariah Dailey
mariah@equushotel.com
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Great hotel for a great price! If you don't plan on staying in your room that much I couldn't recommend a better place. Besides the room being over-sized and clean, the bed was like sleeping on a marshmallow!!! I was in heaven! I plan to stay here every time I visit my brother in Hawaii. No doubt about it!
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Sarah K,
We are pleased to receive your positive comments regarding your stay. It is a pleasure to have you as part of our Ohana, and as a return guest with us! We hope that you come to visit your brother more often, and get to enjoy your company again. Mahalo for your review; we await your return!
With aloha,...
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We stayed at the Equus in March after spending a week in Kauai. We flew in on our wedding day and the staff at the Equus could not have been more helpful. Prior to our arrival I contacted the hotel to ensure that everything would be covered for us as well as our guests and Rene took excellent care of...
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JessicaMalloy,
Congratulations! We are ecstatic to have been a part of your wedding and honeymoon! Our team is pleased to have helped make lasting memories during your stay in Hawaii. It is our goal to serve with exemplary hospitality, and Rene certainly surpasses expectation in recognizing the needs of our guests. We hope that you have many years of happiness...
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Words cannot explain the enjoyment of our time at The Equus Hotel. The location was the absolute best you could imagine....Minutes from Waikiki Beach, Magic Island, The Mall, Nearby Local Shops, Restaraunts, a convenient store, and even Mc'Donalds. The staff was great from the get go....Guava Juice and Fresh Orange Juice greated us at the door. The room was breathtaking,...
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Blake Y,
It is our pleasure to have served you during your stay in Hawaii! We are pleased that you took the time to review your vacation with us. We only hope that you will return again soon, so we can make your next stay even more memorable!
Many mahalos,
Mariah Dailey
mariah@equushotel.com
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Feb 2012 we stayed on Oahu at PK for 5 nights. Great Location. Even though we had a balcony, we preferred our accomodation at 'The Equus 'the following week - and after staying Big Island and Days Inn on Maui.The Equus is close to the Hilton and Beaches and Hire Car and markets. Not as noisy as PK. The room...
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andrea r.,
We are flattered by your comparisons to several other hotels. It is our goal to create a unique experience of Hawaii, as we know there are many places to choose from when vacationing here. We are pleased to have made your trip memorable, with our location and views. Many Mahalos for your review, and we look forward to...
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I had purchased this Groupon for this hotel and got a room in the tower. We had the partial ocean view which was a gorgeous view!!! Because we were in the tower we also got rights to the swimming pool and hot tub. And even though there isn't a gym in the Equus, the Illikai has a small gym that...
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Jujuberrie,
Thank you for your review. We are pleased to hear that your expectations were exceeded. The location of our hotel is unique, and perfect for accessing Waikiki as well as Ala Moana shopping and beaches.
Since the time of your stay, for over a month now, we no longer serve breakfast in our lobby, and provide vouchers for a...
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1,258 Reviews
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