I was forced to stay here on a business trip ... Not a great experience. It's not as if they make up for the noisy location right next to the freeway with superior customer service either ... I felt like they were out out if you asked them anything! The rooms are OLD ... Bathrooms are tiny,the TVs are from... More

Location was not bad. Near the airport and car rentals. Rooms were clean and neat. BUT the lack of internet service, Wi-Fi or wired made the stay very bad. The hotel says it has high speed internet service (wired in the rooms and Wi-Fi in the lobby) but it is slower than any dial-up I have ever used! In this... More

This hotel does NOT have internet, no matter what they say. In room hardwire internet hardly ever works even if you spend an hour on the phone with their IT service - he only made it work for about 20 minutes or so then it crashes again. Free wifi in the lobby doesn't work. I went to the lobby to... More

Expensive, expensive, expensive (paid $158 a night) . Not even worth $100 a night!!! Front desk is not friendly and not willing to help. Don't even bother asking anything because they don't feel like talking. If you plan to start with a question with What, how, when you will get their ugly faces in response with an attitude. The rooms... More

The hotel is close to the airport but not wtihin walking distance. The hotel offers frequent free shuttle that departs every half hour, and provides a direct line telephone at the baggage pick up area. Check in and check out was fast, reception staff are friendly. The hotel is a bit old and in fact need some refurbishment. One can... More

We stayed the night before an early flight and hotel was really convenient and comfortable. Staff were very friendly. Hotel only does dinner some nights....so we took the free shuttle to their sister Hotel just a minute away. Free airport shuttle was also very easy. Room was generally quiet, maybe a little distant highway noise but nothing that kept us... More

I found this hotel from the recommendation of a friend of my brother. I was amazed when I arrived that the front desk staff already knew the sad reason I was in Honolulu, since I hadn't told anyone except my brother's firefighter friend. It turns out the Honolulu fire department thinks this is the best hotel near the airport--and the... More

Hotel staff at the desk and housekeeping are friendly and very helpful. The rooms are in good shape. The hotel is renovating the pool. The Internet service here however horrible. The system is so slow opening a basic text email can take a minute. So if you need Internet service for business I'd suggest bringing a mifi card as it... More

Had a need for an overnight stay before flight and this was the best we could do. Took forever to check in and from what I could see, the manager, wearing long sleeves and thin was talking on his cell phone totally ignoring us in line to check in. The workers looked overwhelmed and he just walked away on his... More