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All 84 Honolulu hotels »

Sheraton Princess Kaiulani

3.0 of 5
120 Kaiulani Avenue, Honolulu, Oahu, HI 96815
Hotel amenities
Sheraton Princess Kaiulani
Ranked #60 of 84 hotels in Honolulu
3.5 of 5 stars 1351 Reviews
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1,351 reviews from our community

What travellers say about this hotel
  • Ocean views(46)
  • Resort fee(30)
  • International market(26)
  • Waikiki beach(26)
  • Great location(19)
  • Pool area(16)
  • Very nice(14)
  • Friendly and helpful(9)
  • Moana Surfrider(7)
  • Very good(7)
Traveller rating
    205
    575
    363
    140
    67
Only show reviews for Family (317) | Couples (493) | Business (75)
Date Rating
New York City, New York
1 review
4 of 5 stars Reviewed 27 May 2012 NEW

Awesome location! Would definitely stay here again. Friendly staff. Pool a little small but who cares about it when you have Waikiki 2-min walk away. Elevators get a little crowded during certain hours but not a deal breaker. Overall great experience! More

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Senior Contributor
22 reviews 22 reviews
Reviews in 10 cities Reviews in 10 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 26 May 2012 NEW

I forgot to put this review on, but, we stayed in May-June 2011. The location for this hotel is perfect, you don't get much better for Waikiki Beach. As some of the other reviews mention, the rooms are a little older and one day could do with an upgrade. However, most hotels in the main are of Waikiki are like... More

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San Jose, California
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 26 May 2012 NEW
1
person found this review helpful

The hotel is right next to the International Marketplace and is right across from the beach so the location is great. It's an older hotel but the room was basic and comfortable, had the Sheraton Sweet Sleeper beds (which I liked). The room had a safe and fridge and we had a balcony with an ocean view. The air conditioning... More

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See 2 more reviews by Brenda B for Honolulu
Portland, OR
Senior Reviewer
10 reviews 10 reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 24 May 2012 NEW

Stayed three nights for business travel - you get the standard room layout that most frequent travelers could sketch with their eyes closed! Positives included location, friendly staff, large fitness room, and great Hawaiian Coffee cabana on site. Negatives included the need for a room remodel, rather uninspiring food choices, and street noise at night. Overall not bad for the... More

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Sheraton Princess Kaiulani, Online Marketing Coordinator at Sheraton Princess Kaiulani, responded to this review
25 May 2012

Aloha LBJPortland and thank you for sharing your review with us. We appreciate your honest feedback and are pleased that you enjoyed our centralized location, new Olakino Fitness Center, and our friendly staff. We hope to welcome you back soon. Mahalo. More

Tokyo
Contributor
20 reviews 20 reviews
Reviews in 11 cities Reviews in 11 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 23 May 2012 NEW

Sorry, I did not stay at this hotel, but I saw the Creation Show there. Thanks to the excellent advice from the Hawaii experts (Dusty), we decided to do the show with cocktails only. It was really entertaining and we didn't have to go all the way to PCC. This is really a good option for people with limited time... More

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See 3 more reviews by werrible for Honolulu
Sheraton Princess Kaiulani, Online Marketing Coordinator at Sheraton Princess Kaiulani, responded to this review
25 May 2012

Mahalo werrible for taking the time to share your experience. Our Creation, A Polynesian Journey show is available to all everyone, and we are so pleased that you were able to see it. We hope to have you as our guest in the future. Thank you again for your wonderful comments. More

Bangkok
Senior Reviewer
9 reviews 9 reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 23 May 2012 NEW

Stayed for a couple of days at the Sheraton PK, and honestly wished we hadn't. As many reviews have already highlighted, the hotel is run down, worn, old, and overall the worst Sheraton I can ever remember staying at. For a Sheraton brand, you expect better. During our stay, the hotel was busy. Constantly long queues at the front desk,... More

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Sheraton Princess Kaiulani, Online Marketing Coordinator at Sheraton Princess Kaiulani, responded to this review
25 May 2012

Aloha Antz42 and thank you for your comments. We regret to hear that your experience did not meet your expectations and we offer our sincerest apologies. Your feedback is most valuable to us as this will help us improve our services. Mahalo. More

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Anchorage, Alaska
Contributor
16 reviews 16 reviews
Reviews in 11 cities Reviews in 11 cities
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed 22 May 2012 NEW

I just came back from a week-long stay in Waikiki and at the PK Sheraton. I'm very seriously confused on how to proceed with with review because so much of what went wrong with the stay could not be controlled by the hotel itself but the property alone lends itself to some problems. Facts: Right off Waikiki beach (about a... More

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See 2 more reviews by alaskamel for Honolulu
Sheraton Princess Kaiulani, Online Marketing Coordinator at Sheraton Princess Kaiulani, responded to this review
25 May 2012

Thank you alaskamel for taking the time to review our hotel. We truly appreciate your level to detail on your experience with us. Your honest feedback provides our hotel the valuable information that we can review to improve on for the future. Mahalo. More

westchester
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 20 May 2012
1
person found this review helpful

My husband and I went to Oahu this past April 2012 for our anniversary and had a very nice experience at the Sheraton Princess Kaiulani. The room was clean and very nice, the bed was great and the service was very good. There is an $18.00 daily service fee, but you get parking included in the fee. We had a... More

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Sheraton Princess Kaiulani, Online Marketing Coordinator at Sheraton Princess Kaiulani, responded to this review
25 May 2012

Thank you redeve236 for your wonderful review. Thank you for choosing to stay with us for such a special occasion as your anniversary. We are so pleased that you had a great time and hope to see you at the Sheraton Princess Kaiulani Hotel again soon. Aloha. More

Melbourne Australia
Contributor
12 reviews 12 reviews
Reviews in 3 cities Reviews in 3 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 20 May 2012
1
person found this review helpful

Stayed for 9 nights in April and May. Got a beautiful room overlooking the pool and the hotel opposite other Sheraton hotel (Moana Surf-rider) and you could also see some of the beach. Very nice. I hate that you pay the resort fee, come on Sheraton sort this out! The room was just slightly old fashioned but clean and reasonably... More

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Sheraton Princess Kaiulani, Online Marketing Coordinator at Sheraton Princess Kaiulani, responded to this review
25 May 2012

Thank you cckl1971 for taking the time to review our hotel. Many of our guests enjoyed our centralized location and great value. We are pleased that you did as well. We appreciate your level of detail in your comments and thank you again for sharing your experience. We hope to see you again soon. Mahalo. More

Sydney, Australia
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 20 May 2012

A little late but I stayed in December 2011. This was the last hotel my partner and I stayed in after our travels in Hawaii. My aunt and uncle stayed here 21 years ago for there honey moon and said how great is was. I can tell you now it was in the same condition now as it was 21years... More

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See 6 more reviews by tashi26 for Honolulu
Sheraton Princess Kaiulani, Online Marketing Coordinator at Sheraton Princess Kaiulani, responded to this review
25 May 2012

I am sorry to hear of your experience with us tashi26 and offer our sincerest apologies. We appreciate your feedback as this will help us to improve. December is one of our busier months and we apologize for your inconveniences. Thank you again for your comments. More

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Additional Information about Sheraton Princess Kaiulani

  • Sheraton Hotel Honolulu
  • Sheraton Princess
  • Sheraton Hotel Princess Kaiulani
  • Princess Kaiulani Hotel
  • Sheraton Honolulu
  • Honolulu Sheraton
  • Sheraton Princess Kaiulani Hotel
Address: 120 Kaiulani Avenue, Honolulu, Oahu, HI 96815
Price range (per night):* RM433 - 685

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Sheraton Princess Kaiulani
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