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All 84 Honolulu hotels »

Sheraton Waikiki

4.0 of 5
2255 Kalakaua Avenue, Honolulu, Oahu, HI 96815
Hotel amenities
Sheraton Waikiki
Ranked #32 of 84 hotels in Honolulu
4.0 of 5 stars 2031 Reviews
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2,031 reviews from our community

What travellers say about this hotel
  • Infinity pool(149)
  • Diamond head(70)
  • Rum fire(52)
  • Ocean front room(37)
  • Very nice(36)
  • Great location(33)
  • Resort fee(32)
  • City view(23)
  • Friendly and helpful(19)
  • Lounge chair(12)
Traveller rating
    689
    814
    301
    131
    96
Only show reviews for Family (584) | Couples (713) | Business (190)
Date Rating
Melbourne, Australia
Contributor
13 reviews 13 reviews
Reviews in 12 cities Reviews in 12 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 27 May 2012 NEW

We stayed at this hotel for a week in early May. Partial ocean view room - had a lovely sunset view each night as well as a great view of the Friday night fireworks. The room was fine - a couple of minor problems were attended to promptly The wifi included in the resort fee was no hassle - both... More

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Calgary, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 23 May 2012 NEW
3
people found this review helpful

My husband and I stayed at the Sheraton for a week. When we enter the room you could see clearly that it had not been vacuumed. We had to phone to have someone come up and vacuum. The sheets had holes in them and there were black hairs on the bathroom floor and in the tub. The comforter cover hadstains... More

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SheratonWaikiki, Guest Experience Team at Sheraton Waikiki, responded to this review
25 May 2012

Aloha and mahalo for your recent review of our resort. We appreciate you feedback and have informed the director of housekeeping of your experience. We sincerely apologize for any inconveniences during your stay and hope you will contact us directly at 377GuestExperienceTeam@Sheraton.com if there are any additional details you would be willing to provide. Thank you again for your comments,... More

Tokyo
Contributor
12 reviews 12 reviews
Reviews in 8 cities Reviews in 8 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 22 May 2012 NEW
3
people found this review helpful

The location of the Sheraton is amazing and they are certainly relying on this for bookings. We are SPG gold members, have stayed at countless Sheratons over the years and I would have to say I was disappointed by the Sheraton Waikiki on several levels but it's a shame because these problems would be easily fixed if management got their... More

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SheratonWaikiki, Guest Experience Team at Sheraton Waikiki, responded to this review
25 May 2012

Aloha and mahalo for your very detailed review. We would like to first thank you for your loyalty, as an SPG Gold Member we know you have a lot of experience with Starwood Hotels and Resorts and we valued your feedback. We have shared your entire review with the management team so they can address all of your concerns. We... More

CA
Contributor
11 reviews 11 reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 22 May 2012 NEW

We enjoyed an ocean front room 7th Floor! Our Lanai (fairly private for ocean front) had a sweeping view that included Diamond Head. I was worried about the music below (bar) being a problem, we like to leave our slider open at night while we sleep to hear the ocean, it was just a tad loud, but apparently not a... More

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See 2 more reviews by Nor-Cal_Chic for Honolulu
SheratonWaikiki, Guest Experience Team at Sheraton Waikiki, responded to this review
25 May 2012

Aloha and mahalo for your wonderful review of our resort. We are thrilled you enjoyed your stay with us. Sipping Mai Tais at the infinity pool sounds like an ideal way to spend a day or five:) Mahalo again and we look forward to welcoming you back on your next Hawaiian adventure. Mahalo nui loa, Sheraton Waikiki Guest Experience Team More

Canberra, Australia
Top Contributor
60 reviews 60 reviews
Reviews in 36 cities Reviews in 36 cities
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed 22 May 2012 NEW

I have mixed feelings about the Sheraton Waikiki. First, the good: 1. The location is very central- right alongside the beach, close to good eating options like Roys and Nobu. 2. The views are spectacular. We had an ocean view room and the view was brilliant. 3. The infinity pool- a wonderful relaxing area. Free of children... Although the main... More

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SheratonWaikiki, Guest Experience Team at Sheraton Waikiki, responded to this review
25 May 2012

Aloha and mahalo for your recent review of our resort. We are very pleased you enjoyed the service, location, views and pool areas during your stay. We apologize for the inconvenience with your original room and the sheets, we will investigate both with the housekeeping team. We truly appreciate you sharing your experience with us and we look forward to... More

rancho cucamonga
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 22 May 2012 NEW
2
people found this review helpful

We enjoyed staying at the Sheraton. You really cant beat the location. It was close to everything. You can walk to anywhere! Dinner at Nobu Waikiki, we just had to walk around the corner; like 3 minutes. The rooms are okay. Ours was simple and spacious. We had the partial ocean view. Was a little saddened that we didn't get... More

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SheratonWaikiki, Guest Experience Team at Sheraton Waikiki, responded to this review
25 May 2012

Aloha and mahalo for your recent review of our resort. We are very excited you enjoyed your stay with us and we appreciate your loyalty as a Gold Member. We apologize for not being able to provide you a complimentary upgrade, we are happy to upgrade as long as we have the room available for the entire length of your... More

Mammoth Lakes, California
Contributor
11 reviews 11 reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 22 May 2012 NEW
1
person found this review helpful

We paid for the upgrade to the oceanview room and loved just sitting on the lanai watching all the action on Waikiki. On our last day, we rented chairs in the infinity pool which were reasonable priced. We had a great time sipping smoothies and Mai Tais in the pool after we enjoyed a morning of paddleboarding and surfing. IAlthough... More

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SheratonWaikiki, Guest Experience Team at Sheraton Waikiki, responded to this review
25 May 2012

Aloha and mahalo for your fantastic review of our resort. We are thrilled you enjoyed your stay with us. We look forward to welcoming you back soon. Thank you again and a hui hou, Sheraton Waikiki Guest Experience Team More

Elk Grove, California
Contributor
12 reviews 12 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 21 May 2012 NEW

Since the Sheraton has been renuvated with the new pool, infinity pool and the hotel lobby etc. it is one of the most fantastic and beautiful hotels on the the Island. If you have your children with you they will love the new pool area with slides/waterfalls etc. And for the adults, wow you can even have your pool chair... More

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See 11 more reviews by Ironpwr for Honolulu
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 21 May 2012 NEW

We've been coming here for 7 years and it never disappoints. We always have the high floor ocean front rooms. I am Sooo looking forward to coming back in July! More

Was this review helpful? Yes
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 21 May 2012 NEW

Just got back from Oahu this week. We stayed at the Sheraton. Our room was great as well as the pool and location of this hotel. The service was great, especially Jones down at the pool. The welcome gifts were great. Thank you! I would like to say that the valet guy, was very helpful and never seemed to be... More

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Additional Information about Sheraton Waikiki

  • Sheraton Hotel Waikiki
  • Sheraton Hotel Honolulu
  • Sheraton Honolulu
  • Sheraton Waikiki Hotel
  • Honolulu Sheraton
  • Sheraton Waikiki Honolulu
Address: 2255 Kalakaua Avenue, Honolulu, Oahu, HI 96815
Price range (per night):* RM864 - 1,592

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