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Pacific Beach Hotel

3.5 of 5
2490 Kalakakua Avenue, Honolulu, Oahu, HI 96815 (Waikiki)
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Pacific Beach Hotel
Ranked #59 of 82 hotels in Honolulu
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950 reviews from our community

Traveller rating
    182
    446
    178
    82
    61
See reviews for
Families
244
 
Couples
278
 
Solo
31
 
Business
36
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Date Rating
france
Contributor
19 reviews 19 reviews
16 hotel reviews
Reviews in 17 cities Reviews in 17 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 23 May 2013 NEW

Booked a room with partial view on the ocean and was pleasantly surprised. Receptionist staff friendly and professional location of hotel is great ( facing ocean ) room really clean with amazing views on the beach great rates really enjoyed my 2 nights at this hotel

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Vancouver, Canada
Top Contributor
67 reviews 67 reviews
18 hotel reviews
Reviews in 26 cities Reviews in 26 cities
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed 23 May 2013 NEW

The Pacific Beach Hotel is in a great location on the Waikiki beach.Beautiful sea walk in front of it.I would say better location than the Hilton Village. Our ocean front room was spacious,with fridge and microwawe.The toiletries were more and better than we had in the Hilton for twice as much price.Walking distance from the Zoo.We had seafood dinner in... More

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See 13 more reviews by Kaviana for Honolulu
Oakland, California, United States
Senior Contributor
22 reviews 22 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 20 May 2013 NEW

The Pacific Beach Hotel is getting a facelift during the next year, across the street from both the Waikiki Beach and Waikiki Marriott make the location exceptional. If you are a member of 24 HR Fitness the gym is right there too. Head to Eggs 'N Things for breakfast, get there early the line goes out to the curb.

Was this review helpful? Yes 1
See 3 more reviews by Chris F for Honolulu
Mays Landing, New Jersey
Top Contributor
57 reviews 57 reviews
19 hotel reviews
Reviews in 23 cities Reviews in 23 cities
172 helpful votes 172 helpful votes
3 of 5 stars Reviewed 13 May 2013

Stayed here one night before cruise. The price was right and it was on Wakiki Beach. Arrived late afternoon, entered the lobby and noticed an odor of mildew mixed with the smell of smoke. It felt dirty. After waiting in life 30 mins., we went up to our 10th floor partial oceanview room with a balcony that had a view... More

Was this review helpful? Yes 4
mill creek
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 13 May 2013

It all starts with the check in. The line to check was at least 20 min due to the "Island time" style staff. Nothing in this hotel is efficient. First off the elevator you will sense the pungent aroma similar to a leaky 1800s abandoned home. Step into the room, although a great view, please notice a different but similar... More

Was this review helpful? Yes 5
Charles Y, Manager at Pacific Beach Hotel, responded to this review
23 May 2013

Dear Guest, Thank you very much for taking the time to let us know about your experience at the Pacific Beach Hotel. We take all our guest feedback very seriously and have shared your comments with the team at the hotel. Your feedback provides information that is valuable and assists us in our improvement. We strive for total and copmplete... More

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Stillwater, OK
Senior Reviewer
7 reviews 7 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 13 May 2013

We didn't stay at the hotel but we had the seafood buffet at the Oceanarium Restaurant. Reservations are highly recommended (may be required--not sure as our daughter had taken care of the arrangements prior to our arrival to Oahu). The featured dish on the buffet was Alaskan King Crab. At $49 per person, you can bet there was a LOT... More

Was this review helpful? Yes 1
See 5 more reviews by Lynn H for Honolulu
Charles Y, Manager at Pacific Beach Hotel, responded to this review
23 May 2013

Dear Guest, I am pleased that you had a good experience at the Oceanarium Restaurant. It is spectacular and many people love to dine with us. I appreicate you taking the time to tell us about your complete dining experience and I have shared you comments with the Food and Beverage team. Your comments help us to continue our growth... More

ALBERTA
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 12 May 2013

If you have no other choice and have to book here, try not to get stuck with a room over the 24-hr fitness centre (at least two fitness sessions a day were broadcast over the loudspeaker and reverberated up into the rooms of this hotel). And if you have concerns about your stay, be sure they are dealt with ASAP,... More

Was this review helpful? Yes 4
Charles Y, Manager at Pacific Beach Hotel, responded to this review
20 May 2013

Dear Guest, Thank you for your constructive feedback. I appreciate you taking the time to let us know about your experience. I sincerely apologize for our lack of caring attentive guest service and for the lack of follow through during your most recent stay at the Pacific Beach Hotel. Your comments have been shared with all the managers at the... More

Walnut Creek, California
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 12 May 2013

A decent start as the desk agent gave me a upgraded room a couple hours before the official check in time, but went downhill quckly. The room was in rough condition and not clean (leftover dirty washcloth from prior occupant hanging on the shower rod). Worse however was the lack of service follow-through from management/security. The neighboring room had loud/late... More

Was this review helpful? Yes 2
Charles Y, Manager at Pacific Beach Hotel, responded to this review
20 May 2013

Dear Guest, Thank you for taking the time to advise us of your most recent experience at the Pacific Beach Hotel. I have shared your comments with my Director of Housekeeping regarding the cleanliness of your room. My Director of Security was also informed of the challenges you had in the evening and late morning regardng noise and the disruption... More

Keaau, Hawaii
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 10 May 2013

This hotel is situated a block from Waikiki Beach. It has a huge oceanarium restaurant that serves good seafood. Not all the front desk clerks were friendly. One in particular was abrupt and not very helpful. Check-out line was super long and it wasn't well organized. The room was huge and two king-size beds could have fit in the room.... More

Was this review helpful? Yes
Charles Y, Manager at Pacific Beach Hotel, responded to this review
20 May 2013

Dear Guest, I appreciate you taking the time to tell us about you most recent experience at the Pacific Beach Hotel. Guest Feedback is always welcome and it is a wonderful resource to help us to improve. I have shared you comments with the managment team at the hotel. We pride ourselves on providing attentive, friendly guest service. I apologize... More

Vancouver, Canada
Senior Contributor
24 reviews 24 reviews
15 hotel reviews
Reviews in 14 cities Reviews in 14 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 7 May 2013

Stayed 8 nights. Had a partial view. That was great cause we had a church beside us. We were on the 14th floor above the church roof.Sat out on the Balcony every morning for coffee The room, bathroom was a good size, renovated. TV was a good size. We loved the location and will stay here again.

Was this review helpful? Yes
See 2 more reviews by masakazimmy for Honolulu
Charles Y, Manager at Pacific Beach Hotel, responded to this review
10 May 2013

Aloha, Thank you for your recent review; we strive to ensure everyones stay is memorable. We are very fortunate to have a great associates and a great location with accessibility to Waikiki Beach. I am pleased that you had a nice time and we appreciate your business and look forward to a return visit if returning to the Waikiki area.... More

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Additional Information about Pacific Beach Hotel

Also Known As:
Pacific Beach Honolulu
Hotel Pacific Beach
Pacific Beach Hotel At Waikiki
Address: 2490 Kalakakua Avenue, Honolulu, Oahu, HI 96815
Phone Number:
Region: United States > Hawaii > Oahu > Honolulu > Waikiki
Amenities:
Bar/Lounge Beach Business Centre Fitness Centre Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#24 On the Beach Hotels in Honolulu
Price range (per night): RM422 - 823
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
Located across Waikiki Beach with views of the Pacific Ocean, Waikiki City Lights, and Diamond Head landmark. The hotel’s centerpiece is the 3-story indoor Oceanarium attraction with over 70 different species of Pacific marine life. Full service hotel with 837 guestrooms, island-style family dining, flexible meeting space, 24-hour fitness center, spa, self or valet parking, business center and gift shops. ... more   less 
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