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DoubleTree by Hilton Alana Waikiki Hotel

3.5 of 5
1956 Ala Moana Boulevard, Honolulu, Oahu, HI 96815-1897
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DoubleTree by Hilton Alana Waikiki Hotel
Ranked #48 of 82 hotels in Honolulu
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375 reviews from our community

    Trip type
Traveller rating
    75
    147
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    29
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Date Rating
Memphis
1 review
2 of 5 stars Reviewed 21 May 2013 NEW

This hotel was damp and moldy! The contents of my suitcase became damp, the bed was damp, our bathing suits wouldn't dry. It was HORRIBLE. There was MOLD growing on the ceiling of the bathroom. I would rather stay at the Hilton Waikiki Village across the street for the extra money.

Was this review helpful? Yes 1
Pittsburgh
Senior Contributor
28 reviews 28 reviews
10 hotel reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 19 May 2013 NEW

Wonderful location. It is just in front on the Hilton Hawaiian Village and it is a 5 minute walk from the beach. Comparing with the Hilton Hawaiian Village, the Alana DoubleTree is significant less expensive for great rooms with balconies. The bedding was comfortable. The only minor annoyance was that we couldn't set the AC below 68 degrees, but we... More

Was this review helpful? Yes 1
See 4 more reviews by scholnicks for Honolulu
AlanaGuestServices, Director of Sales at DoubleTree by Hilton Alana Waikiki Hotel, responded to this review
21 May 2013

Aloha Scholnicks, Mahalo nui loa (thank you very much) for your review! We are thrilled to hear that you enjoyed your stay. We are extremely proud of our recently-renovated rooms and our fantastic location at the meeting point of Waikiki and downtown Honolulu. We hope to see you again soon. As always, we'll have our warm, chocolate-chip Doubletree by Hilton... More

Alexandria, United States
1 review
5 of 5 stars Reviewed 19 May 2013 NEW

This hotel is always a good value for the business traveler, great staff, comfortable rooms, well equipped fitness center, walking distance to dining and downtown Honolulu I stay at this hotel several times a year and am never disappointed. Great for business traveler, well equipped to handle business and personal needs

Was this review helpful? Yes 1

Review collected in partnership with DoubleTree by Hilton

AlanaGuestServices, Director of Sales at DoubleTree by Hilton Alana Waikiki Hotel, responded to this review
21 May 2013

Aloha Chris M Y, Thank you for your kind review! We especially enjoy our guests that visit us several times a year. It gives us a chance to get to know you on a personal level beyond the first visit. Our culture of CARE (create a rewarding experience) is a way of life for us that live the Doubletree by... More

Mount Pleasant, Michigan
Top Contributor
158 reviews 158 reviews
17 hotel reviews
Reviews in 58 cities Reviews in 58 cities
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 19 May 2013 NEW

Overall, this hotel is a wonderful place to stay. There were a few small quirks, but nothing that outweighed a wonderful stay at this location. PROS: - Big, comfortable beds. I had a very restful night's sleep each night. Thank you! - Very clean. - The shower was warm and inviting. I love the remodeled bathrooms! - Stunning views of... More

Was this review helpful? Yes 1
See 2 more reviews by rikerwt for Honolulu
AlanaGuestServices, Director of Sales at DoubleTree by Hilton Alana Waikiki Hotel, responded to this review
21 May 2013

Aloha rikerwt, Mahalo (thank you) for your extremely detailed review! WOW. We appreciate the time you took to give an honest account of your experience. We are always ecstatic to see comments on the service of our team and cleanliness of our rooms. Our renovations are definitely gorgeous, but it really is our team members that make all the difference.... More

Chicago, United States
1 review
3 of 5 stars Reviewed 18 May 2013 NEW

Its a average hotel with very compact/small rooms. Moreover we can easily listen what the neighbours at next door talking about. The bathrooms are very small too. No bath tub in bathroom. Initially we got only one set of towels. I had to call the house keeping at 5 am in the morning to get another set for my wife.... More

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Review collected in partnership with DoubleTree by Hilton

AlanaGuestServices, Director of Sales at DoubleTree by Hilton Alana Waikiki Hotel, responded to this review
21 May 2013

Aloha Amit B, Thank you for taking the time to share your experience at the Doubletree by Hilton Alana Waikiki. Your high rankings for our location, sleep quality and cleanliness are greatly appreciated and will be shared with our team. In the future, we will be sure to double check on the correct number of guests we have staying with... More

Honolulu, United States
1 review
4 of 5 stars Reviewed 14 May 2013

Totally a valuable hotel for business, you can see the sea from the terrace, but not relate to the beach, if you want to have a leisure, it is not very convenient. 40 min to the airport, bathroom is a little small, I will touch the door when bathing. Types of food for breakfast is idential American, a bit less... More

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Review collected in partnership with DoubleTree by Hilton

AlanaGuestServices, Director of Sales at DoubleTree by Hilton Alana Waikiki Hotel, responded to this review
21 May 2013

Aloha Lei C, Thank you for staying with us and sharing your experience. We truly appreciate your feedback! As you mentioned, our location allows for partial views of the ocean and is located in the area of Waikiki closest to the Honolulu International Airport. Our island is little, but we have big city traffic...and our guests enjoy our location as... More

Stamford, Connecticut
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 13 May 2013

Stayed here for work, good location while still being a a Hilton property. Not far from the beach, nice wal to the mall and convience store virtually next door for all those things at a lower cost. Parking cost is ridiculous, cheaper to park in Boston! Staff is friendly and accommodating, nice sitting area for people watching too.

Was this review helpful? Yes 2
AlanaGuestServices, Director of Sales at DoubleTree by Hilton Alana Waikiki Hotel, responded to this review
21 May 2013

Aloha Doc E, Thank you for your review and choosing to stay with us! Your review was right on point...we are essentially the meeting point of Waikiki and downtown Honolulu (shopping mall). There are numerous shopping and dining options in the area that gives our area a variety of options and excitement. We love our island home...though it definitely restricts... More

Amherst, United States
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 13 May 2013

Decent service and good quality, great location. Staff was friendly and courteous. Not much help from Desk staff for facilitating sightseeing tours to see local attractions. Location is prime and overall experience is good.

Was this review helpful? Yes 2

Review collected in partnership with DoubleTree by Hilton

AlanaGuestServices, Director of Sales at DoubleTree by Hilton Alana Waikiki Hotel, responded to this review
21 May 2013

Aloha Supriya M, Mahalo nui loa (thank you very much) for your recent review! Your kind comments about our quality and location are very much appreciated. I will share your comments regarding sightseeing tours and local attractions with our front office team. We do have a brochure rack downstairs with suggested activities, but perhaps some brochures at the front desk... More

Peoria, United States
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 13 May 2013

Excellent hotel for the price and a 5 minute walk to the Hilton Hawaiian Village and beach. Only problem is that they are located between Waikiki and the Fire Department. As with any big, city vacation spot...the fire department runs all night long. I'm sure it affects everyone, not only the DoubleTree. Consider this...FD will be there within 5 minutes... More

Was this review helpful? Yes 3

Review collected in partnership with DoubleTree by Hilton

AlanaGuestServices, Director of Sales at DoubleTree by Hilton Alana Waikiki Hotel, responded to this review
21 May 2013

Aloha Coleman K, Thank you so much for your review! We are so happy that you found your experience to be "excellent" and gave high rankings for our rooms and service. It is always heart-warming to see our genuine desire to serve is noticed by you! I'm so sorry to hear that the passing sirens disrupted your perfect stay. The... More

Cincinnati, Ohio
Senior Contributor
25 reviews 25 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 12 May 2013

THANK YOU, Doubletree, for having queen-sized beds, a rarity in Waikiki from what I can gather. I could only find full-sized beds---uncomfortable, imho, for 2 adults and 2 grown children or any family of 4. We all slept well! We gladly sacrificed a hotel on the beach for bigger beds. First came the warm chocolate chip cookies when we checked-in.... More

Was this review helpful? Yes 2
See 7 more reviews by Karen M for Honolulu
AlanaGuestServices, Director of Sales at DoubleTree by Hilton Alana Waikiki Hotel, responded to this review
13 May 2013

Aloha Karen, Thank you for your kind review! We appreciate the opportunity to care for your family. At the Doubletree by Hilton Alana Waikiki, we enjoy the opportunity to share our CARE (Creating A Rewarding Experience) with Aloha culture with all our guests. Your compliments regarding our team at front desk and valet will be shared with all our departments... More

 
 
 
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Additional Information about DoubleTree by Hilton Alana Waikiki Hotel

Also Known As:
Doubletree Honolulu
Address: 1956 Ala Moana Boulevard, Honolulu, Oahu, HI 96815-1897
Phone Number:
Region: United States > Hawaii > Oahu > Honolulu
Amenities:
Bar/Lounge Business Centre Fitness Centre Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#51 Family Hotels in Honolulu
Price range (per night): RM604 - 852
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
Doubletree by Hilton Alana Waikiki is a newly renovated chic boutique hotel located at the entrance to Waikiki in Honolulu, HI. The hotel is within a short walk of the beach, shopping and dining and one of the closest hotels to Hawaii Convention Center and Ala Moana Shopping Center. After a multi-million dollar redesign rooms now feature the Sweet Dreams by Doubletree sleep experience, bathrooms offering walk-in glass showers with oversized "rain" showerheads, large state-of-the-art high definition flat screen televisions with side panels for easy laptop connectivity, comfortable ergonomic workstations for our business travelers, and multiple outlets for electronic devices. Both wired and wireless high speed internet is available in all rooms for a charge and complimentary wireless high speed internet is available in the lobby area. During your stay you can also enjoy complimentary in-room coffee makers with coffee service, complimentary safe and movies on demand. Bedding offered is either one king bed or two queen-sized beds and all rooms have a lanai (balcony) and either city/mountain or ocean views. ... more   less 
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DoubleTree by Hilton Alana Waikiki Hotel
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