Crowne Plaza Hotel Cincinnati Blue Ash (Cincinnati, OH) - Hotel Reviews

David M

1 review

Reviewed 22 April 2012

While it is a convenient location, the place needs a good clean and paint. Pubic hairs in the bath tub indicate a lack of supervision on the part of housekeeping. Carpets are worn. More

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Please accpet my apologies for any cleanliness issues you may have experienced during your recent stay at the Crowne Plaza. I will be working directly with our Exec. Housekeeper to make sure this does not happen again. The entire hotel was completely renovated and painted four (4) years ago. All guest room carpets were also replaced four (4) years ago... More

Dhavekost

Medina, Ohio

Senior Contributor

48 reviews

Reviews in 30 cities

4 helpful votes

“Staying with basketball team”

Reviewed 14 April 2012

Stayed with basketball team for $99. Free drinks, free breakfast. Pool and a greT location to shopping and restaurants Not far from downtown either. Perfect for large groups. More

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Thank you for the kind words about your recent stay here at the Crowne Plaza. We frequently host large groups with similar responces. AVewry glad you enjoyed your use of our Food & Beverage services! Thank you for your comments and feedback, we look forward to hosting your group again soon! Danny Hill, General Manager More

D R

Des Moines, Iowa

Senior Reviewer

9 reviews

Reviews in 9 cities

11 helpful votes

“Nice large group weekend stay”

Reviewed 28 February 2012

Stayed here with a large sports team group over a weekend. The hotel staff was friendly and helpful. I've been to other hotels with sports groups where the staff would obviously rather not deal with you our your group - that was not the case here at all. The rooms were small, but very clean, and the beds were comfortable.... More

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Thank you for taking your valuable to write a review of the Crowne Plaza Cincinnati Blue Ash. Your comments are shared with all of our Associates. Regards - Danny Hill More

shakenotstirred

Toronto, Canada

Contributor

11 reviews

Reviews in 8 cities

6 helpful votes

“It doesnt get any better than this”

Reviewed 26 February 2012

We arrived late at 2 in the morning and they just could not have been more helpful. We were tired and they took our bags up to the rooms and they were gorgeous. With out even asking they offered us a late check out because of the time we came in and told us we could stay as late as... More

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qianabb

Cincinnati, Ohio

Senior Reviewer

6 reviews

Reviews in 4 cities

1 helpful vote

“Great Service”

Reviewed 20 February 2012

We won a free 2 night stay, and we live locally, so this a nice little getaway for us. The Crowne Plaza made our 'staycation" very enjoyable. We had a suite, with a well appointed living room area, and separate bedroom. From check in the staff was helpful and extremely courteous. It is an older hotel, but it has everything... More

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Thank you for your comments concerning your recent stay at the Crowne Plaza Hotel in Blue Ash. I will pass your comments along to the managers and staff so they can indulge in the appreciation for their hard work. Please keep us in mind when you have family/friends coming to the area or when you just want to get away... More

Pamelatway

Charleston, West Virginia

Reviewer

3 reviews

Reviews in 3 cities

2 helpful votes

“Hope u r used to kids up at 6 am and screaming in the hall”

Reviewed 20 February 2012

2

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The parents were nowhere to be seen, kids everywhere and not a big group, just tons of families. Could not get to 3rd floor because kids were joyriding and holding the elevator while screaming...a bad first impression by wait...it gets worse. We get into the room after traveling all day, kids running up n down the hallway, again were r... More

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Please accept my most sincere apologies for your recent unpleasant stay this past weekend. I could not agree with you more about the lack of parenting. When we book groups such as we had this past weekend, we do not know what to expect concerning behavior. Our managers and security did everything within their means to encourage the kids to... More

raghag

Columbus, Ohio

Senior Reviewer

7 reviews

Reviews in 4 cities

“Very clean, friendly hotel”

Reviewed 23 January 2012

I have stayed at this Crown Plaza on several occasions, and it is very consistent. The room is always clean, the staff is helpful and friendly, and it is conveniently located to restaurants and shopping. More

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Dear Valued Guest, Thank you for taking the time to write a review of the Crowne Plaza Hotel in Blue Ash. Regards-Danny Hill, General Manager More

otsthedog

Greensboro, Maryland

Top Contributor

72 reviews

Reviews in 53 cities

84 helpful votes

“Friendly staff, odd layout”

Reviewed 26 December 2011

This hotel seems older. The halls are narrow and dark. The elevators are a walk around, past the open breakfast area and near the pool that it open to everything. But, other than that, it's pretty standard. Check-in is quick and easy and if you belong to their Priority Club, they give you a couple of tickets for free drinks.... More

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Thanks for taking your time to write a review of the Crowne Plaza. These reviews help the management, staff and ownership of the hotel improve any shortcomings or inefficiencies that we may have. We recognize that such things sometimes exist and we take your comments seriously. I hope you will return to the hotel if you have an occasion to... More

vebee

Bangalore

Senior Reviewer

9 reviews

Reviews in 8 cities

3 helpful votes

“Decent business stay option..”

Reviewed 12 November 2011

There is nothing extravagant about this hotel..It is clean, decent and is accessible.. in short, a good business option. On the good side, it is located within a short drive to businesses and restaurents, has pretty good dining options nearby..On the flip side, the lobby staff could be a lot better - they are mechanical and looked like wanting to... More

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Please accept my apologies for not responding to your review earliewr. Thank you for taking a moment of your valuable time to share your feed back. Danny Hill General Manger More

Murray2417

Charleston, SC

Senior Reviewer

7 reviews

Reviews in 6 cities

2 helpful votes

“Great customer service!”

Reviewed 8 November 2011

Hotel was easy to find, and conveniently located. Many good restaurants in area, as well as shopping. At checkin, Carly was extremely helpful and friendly. Got to room, and loved what we found- the room was spacious, clean, updated, and quiet! The bathroom was very clean! They have an atrium with an indoor pool which was attractive, as well as... More

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Sorry for the delay in resonding to your review. Thank you for taking a moment of your valuable time to share your feed back. We are happy to hear you enjoyed your stay. Danny Hill General Manager More