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All 72 Cincinnati hotels »

Hyatt Regency Cincinnati

3.5 of 5
151 West Fifth Street, Cincinnati, OH 45202
Hyatt Regency Cincinnati
Ranked #30 of 72 hotels in Cincinnati
3.0 of 5 stars 279 Reviews
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279 reviews from our community

What travellers say about this hotel
  • Very nice(18)
  • Star hotel(14)
  • Breakfast buffet(9)
  • Valet parking(9)
  • Great location(8)
  • Hot tub(8)
  • Air conditioning(6)
  • Parking garage(5)
  • Friendly and helpful(4)
  • Credit card(4)
Traveller rating
    37
    71
    84
    52
    35
Only show reviews for Family (47) | Couples (65) | Business (99)
Date Rating
Philadelphia, Pennsylvania
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 22 May 2012 NEW
1
person found this review helpful

Please heed the advice on this site before booking a room at this Hyatt! First of all, I love the Hyatt brand and have stayed at many of their hotels around the country. I am not sure what has happened but this hotel does not come close to representing the trusted brand. ROOM: we checked into our first room and... More

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Cincinnati, Ohio
1 review
4 of 5 stars Reviewed 20 May 2012

The customer service rep, Amy, was inconsiderate to our needs in understanding that a bag we were missing and left in our room had items in it that valued over $600. She did not want to go out of her way to satisfy and help a very distressed customer. Amy made it very clear she was not willing to help... More

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San Diego, California
Senior Contributor
24 reviews 24 reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 19 May 2012

This is sub-par for Hyatt standards. The staff is friendly, but not very informative. They have no clue about the area and what was available. One of the valet's, looked like he was 18-20, was quite a pompous know-it-all. We stayed 2 nights for a family get together. The room size was fine, the housekeeper had left a sponge in... More

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Detroit, Michigan
Senior Reviewer
7 reviews 7 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 18 May 2012

Stayed at the Hyatt Cincinnati for the National Genealogical Society Family History Conference from May 8, 2012 to May 12, 2012, the hotel was ok. The room was a great size. When we got to the room the bathroom was dirty, but the desk immediately sent housekeeping up to clean the bathroom. The hotel in conveniently located acroos from the... More

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See 3 more reviews by MLJ_03936 for Cincinnati
San Francisco
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 17 May 2012

I stayed at the Hyatt on business with a group of about 12 people for a conference. I would not call it a business friendly hotel. The staff were all very nice, friendly, and polite. The location was great. However the quality of the amenities and service was frustrating. 1. There is no phone on the desk. I could not... More

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See 2 more reviews by drivin_n_cryin for Cincinnati

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ILuvPDX
Contributor
13 reviews 13 reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 10 May 2012

My husband and I stayed at the Hyatt Regency for a few nights mid-week while he was in Cincinnati on business. We used priceline to book the hotel - choosing a 4 star hotel. This is not even close to a 4-star hotel. The room was very damp, the bathroom door came about an inch from hitting the toilet and... More

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See 2 more reviews by ILuvPDX for Cincinnati
HRCincinnati, Guest Relations Manager at Hyatt Regency Cincinnati, responded to this review
16 May 2012

Thank you for taking the time to share your feedback. I am very sorry to hear that your experience did not meet your expectations. I definitely understand your frustration and I assure you that this is certainly not acceptable. If you would like to discuss details of your stay further so we may pinpoint areas of concern and improve our... More

Warren, Michigan
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 9 May 2012

Have stayed here many times. Always a great experience. Located right downtown and within walking distance to restaurants and sport venues. A great value for all that you get. The staff is very friendly and helpful. Will always stay here when I visit Cincinnatti. More

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Detroit
Contributor
19 reviews 19 reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 8 May 2012

We had a girls weekend in Cincinnati for the Cincinnati Flying Pig Marathon and booked severeal rooms at the Hyatt. This Hyatt was recommended on the Cincinnati Flying Pig website so we thought they would be prepared for the number of attendees since there were many people in town for the events (about 30,000 from what I heard). We arrived... More

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Pittsburgh, pa
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 May 2012
1
person found this review helpful

I stayed in the Hyatt Regency Cincinnati on my way up to Pittsburgh from Atlanta, over one weeknight, in a standard king room pricelined for $80. Typical weekday rates look to be around the 150s, with Friday and weekend rates actually decreasing to the 100s at the time of this review. This really tells the whole story of this hotel,... More

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Vernon, New Jersey
Senior Contributor
30 reviews 30 reviews
Reviews in 19 cities Reviews in 19 cities
30 helpful votes 30 helpful votes
1 of 5 stars Reviewed 28 April 2012
1
person found this review helpful

The first thing I'll say is the hotel has a right to dispute this review and make their own rebuttal statement. I dare them to try. They have no case. What they did was inexcusable and they are lucky I did not pursue this further. My reservation was for two nights and for a king sized bed. When I checked... More

Was this review helpful? Yes
See 2 more reviews by Atomptom for Cincinnati
HRCincinnati, Guest Relations Manager at Hyatt Regency Cincinnati, responded to this review
2 May 2012

I apologize for the confusion and frustration you experienced during your stay. Since you were here with a group, we were unable to obtain your information due to privacy reasons, and therefore could not have management research any further. If you would like to discuss your stay, please feel free to contact me directly. Thank you Natasha Hristovska More

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Additional Information about Hyatt Regency Cincinnati

  • Cincinnati Hyatt Regency
  • Hyatt Cincinnati
  • Cincinnati Hyatt
Address: 151 West Fifth Street, Cincinnati, OH 45202
Price range (per night):* RM399 - 854

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Hyatt Regency Cincinnati
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