My wife, daughters and granddaughter were excited to visit the Palace Restaurant. Its reputation preceding our visit? its supposed to be one of the best for special meals. We had poor service, inedible food, drinks that didn't resemble our requests and no apologies or adjustments. I had to tell the head waiter how to make a Bellini!?! Not even an... More

My husband got a great deal on Hotwire when we went down for the Flying Pig Marathon. The room was beautiful, but most importantly very clean. The cleaning staff went out of their way to make sure that we had everything when we were there. The entire staff was very nice and responsive. Wake calls were to the second. Valet... More

We stayed one night on a Priceline bid. Although our room was not one of the fancier ones shown on the website, it was tastefully done and very pleasant. We were given a choice of a room over-looking the street or the atrium. We chose the atrium and had no issues with noise. The staircase is beautiful - I loved... More

I've stayed several times at the Cincinnatian, but the recent room upgrades are spectacular. Friendly and helpful staff, not overly solicitous, gorgeous rooms, amazing bathroom, quiet, restful, beautifully appointed. Palace Restaurant was excellent, room service prompt (15") and nicely served. A quality hotel not like the rest of the chains. More

First of all, the pictures are very decieving. The building is old and creaky. I was up at 2 AM due to my neighbor above me walking around, it was so loud....then the garbage truck came in the ally next door....needless to say I didn't sleep that night. The front desk is in disarray - I was given a room... More

While the staff is very friendly and gracious, I will never set foot in this hotel again. I believe they remodeled this hotel over the last few years and at least the rooms in my wing all have hardwood floors. While everything "looks" nice, it makes for one very LOUD hotel. I was able to hear the couple next to... More

Since the arrival at the front desks, everybody is absolutly nice, no problem at all and everybody is so nice More

Wonderful place for an overnight stay this has been very relaxing experience. Will always stay here when I drive to Florida. More