Your front desk team does an excellent job of customer service. There were two different persons and they were both great. Thye are very helpful and have a positive attitude from the moment of check in to the time to check out. Keep up the good work. That is what keeps people coming back. There are many choices and when... More

stayed here in Sept. 2012 for a few days while visiting a friend working at Pine Ridge Indian Reservation and seeing the sites. The hotel was a central location for these places and was ideal for our needs. The hotel was clean and had friendly staff. The breakfast was also good.

Generally, the hotel is not a bad place to stay. However, the ownership or management is a joke. Rudeness and eventual arrogance is what is to be expected. Upon check in you expect to be met with a kind welcome or a greeting, but instead get a grumpy ill mannered front desk clerk. As a Diamond Elite member I stay... More

Friendly and helpful front desk staff!!! They made us feel so welcome!! Thank you : ) Pool was a little on cold side, but that can be changed. Breakfast was good and they had fresh fruit as well, they had little snacks out in the late afternoon. All in all very nice hotel and I definitely recommend staying there. Staff... More

I remember staying at the Sundowner Inn many years ago when it was a not so "comfort"able inn. The improvements are many and our stay was very good! We are thrilled to hear that soon all rooms will be 'non smoking'! This facility is VERY pet friendly! The only improvement to be made in that area would be to include... More

Super place to stay when traveling. All the staff are very very nice. Room and bathroom were very clean. BK is good every day. Price is great with very good value. Very quite after 10 PM. The Maids do a great job keeping the rooms clean every day.

I made a reservation after reading Tripadvisor reviews.After driving all day,I arrived after dark.The woman at the desk was very helpful and friendly.She pointed out the nice indoor pool,exercise room,and the breakfast room.They also had coffee,fresh fruit,and snacks in the lobby until 9PM.They had a computer for people like myself,with no laptop.The room was spotless,and very large,with a microwave and... More