We booked a room over the phone, specifically saying thatmwe did not want to book unless they had a roo, with balcony. This was confirmed to us, over the phone, the night before. We arrived, checked in, and was shown a dark room at the back with no window, let alone a balcony. When we mentioned that leas than 24... More
- Official Description (provided by the hotel):
- Every guest of Hotel El Castillo will enjoy the cool climate and a panoramic view of the surrounding mountains in Matagalpa. The hotel is conveniently located a few blocks from Central Park.All rooms have private bath, hot water, cable TV, WiFi and most has private balconyHotel ... more less
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