Stayed here one night on a bus tour. Have posted a picture of the chair in our room which looks like it was picked up off the street - stained and threadbare. Our ground level room had a narrow spider-webbed patio facing a grassy area with no outdoor seating. Shampoo provided in one-use sized sample packet. No peep hole, security... More

Turned up about 7:00pm to be told they had 'overbooked' ( how that happens with a computer booking system is beyond me). They had booked us into a local motel and offered us free buffet dinner( we didn't take the dinner cos we were so angry we had no intention of going anywhere near the place). If they had given... More

My rating for the room is 3 star. Cars parked immediately outside window with no nets for privacy. Had to draw heavy curtains and turn on lights. No safe. No air conditioning. One bin only. Wifi five dollars for one hour. Only thirty minutes supply of hot water then wait three hours for more. This is a no smoking hotel.... More

We stayed in Twizel in February and were unimpressed with our room. It was very basic but it was clean, and there are fabulous views of the mountains in the distance. Unfortunately the room looked out onto the carpark which was noisy during the night with people coming and going. The staff were very friendly and the manager was very... More

Big rooms with all amenities. great balcony and quiet surroundings. Good place to stay, all we needed was there. Dinner was in buffet style but a la carte was also possible. Reception was efficient and straightforward. This was value for money I guess. Good place when passing to the south.

This is a stunning hotel. The rooms are very big with big beds and leather reclining chairs. Rooms at the back have views over the garden. Sliding doors onto balcony could be left open all night. No a/c, only heating. It looks like you are stuck in the middle of nowhere but in fact the village centre is only 15... More

Stayed here one night when travelling from Christchurch down through to Queenstown. A comfortable bed for a night, in need of a upgrade but considering its a small country town was good enough for what we wanted it for. No aircon and a small electric heater. Would have been good to have a build in aircon/ heater. Would stay here... More

It was great to be welcomed by the Duty Manager, who came on to our tour bus as we arrived at this hotel and again as we left to wish us well. This and the generally helpful attitude of all the staff more than makes up for the rather average standard of the rooms and bathrooms. Our room had a... More

This was an overnight stay on our way south and the day was dreadfully hot.There was no aircon in the room and fans were unavailable.Our sleep was terrible and we would not go back.The only good thing we found in Twizel was Poppy's cafe just over the road.Our room was clean and the hotel quite attractive but if we had... More