Lovely hotel with warm, friendly staff. wonderful hiking trails through the vineyards. Dinner at the restaurant was very dissappointing. Food was not very good and overpriced. Stay here, but eat somewhere else.
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Dear Mrs. Karen,
Thank you for taking the time to share your thoughts on your visit to our hotel and for giving us a positive review about the Castle.
I am very surprised to read that the restaurant did not like you, considering the significant positive comments written by all our guests. With every complaint we do our best to...
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The Castello di Spaltenna was a delightful respite after the horrendous drive from the Florence airport!! For first timers, not knowing or understanding the road signs, it was quite a trip, but well worth it. From the moment we arrived to our goodbyes, we enjoyed every minute of our stay at Spaltenna. The staff was very helpful, the food was...
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Dear Sirs,
Thank you for taking to time to leave a review of our hotel!
Your generous feedback will definitely urge us to maintain higher levels of service excellence.
It is wonderful when guests write to say how much they liked our hotel and people.
The Dungeon......... Could be a great idea!! :-)
Looking forward to seeing you at the...
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We stayed 3 nights in the Castello di Spaltenna in the middle of the Chianti hills. Of all the medieval monasteries I've ever stayed in, I guess it's the best. I just don't really want to sleep like a monk. In fairness, the grounds, views, staff service, and restaurants are fabulous. Our bathroom was first rate-great towels, shower, amenities, even...
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Dear Mrs. Bauer,
We regret to know that you were not completely satisfied with your stay. Our goal is not only to meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible.
But the answer to your dissatisfaction is precisely in your words. In the...
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Such an exquisite place ! Castello being a restored 11th century monastery, carries a surreal charm. Loved the subtle detailing of the rooms.The dining room and cellar offer a lovely old world experience and the evenings are magical with the whole lantern lighting. The staff is very friendly and helpful. Good food, great spread. Located in the heart of Chainti...
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Dear Guests,
We are glad that you have enjoyed your stay with us.
Please feel free to contact me directly should you decide to visit Chianti again so I may make the necessary arrangements for your stay at the Castello di Spaltenna
Kind Regards
Esposito Amedeo
General Manager
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My husband and I have stayed here twice and have loved it both times. The hotel itself is gorgeous, the rooms are comfortable, breakfast is tasty, the staff are very polite and the ammenities are great. It is located about 15 minutes from Radda and about half an hour from Siena so it's easy to use this as your base...
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Dear Clients,
I would like to thank you for taking the time to share your feedback regarding your recent stay at our property.
We really appreciate your positive note related to type of service and facilities provided to you during your stay.
I will pass your positive comment to the team who will highly appreciate it.
I would like to...
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We stayed here in November during the low season. The weather was cold, but we enjoyed warm hospitality from everyone in the hotel. There were not that many guests and we were almost on our own as we explored the castle . The restaurant was empty too , and we almost felt like we owned the place!! Great place to...
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Dear Sirs,
Thank you for taking to time to leave a review of our hotel!
Your generous feedback will definitely urge us to maintain higher levels of service excellence.
It is wonderful when guests write to say how much they liked our hotel and people.
Looking forward to seeing you at the Castello di Spaltenna for another inspiring stay.
Grazie...
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we loved our time at Castello di Spaltenna!! The staff was superb, our room with a beautiful view, the incredible breakfast on the terrace......... The location is perfect to visit Sienna (30 min) and the Chianti area is a dream. Also, the swimming pool is a gem, especially after a sauna . We stayed at Spaltenna in October but the...
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Dear Guest,
I would like to thank you for taking the time to write the review for your recent visit to our Castle.
I really appreciate your positive notes and I will pass all your positive feedback to respective team members.
I would like to personally thank you for your feedback and we are looking forward to welcome you back...
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Imagine staying in one of the most beauitful regions of the world, in a stunning castle with spectaculr surrounds bit without being able to see any of it from your room. We chose this hotel for the view overlooking vineyards, although the room was beautiful and did include a balcony we were very dissapointed to find we could not see...
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Dear Guest,
thank you for taking the time to write the review for your recent visit to our property.
I am very sorry that you did not have a room overlooking the vineyards. Our hotel has 37 rooms and there is no room that has the same view as the others, due to the fact that the structure of the...
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If you want to stay in the Chianti region of Tuscany, I don't think you could find a better place to stay. The hotel staff is wonderful and answered all of our questions. They helped with directions and gave us good recommendations for places to visit and to sample wine and olive oil. All were a hit. The grounds are...
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I have no words to thank your generous and genuine comments. Our priority has always been exceeding our customers expectations and it makes us feel so good over and over again when we receive such positive feedback.
We'll see you soon and looking forward to welcoming you again at the Castello di Spaltenna, which is as you kindly mentioned -...
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We stayed at this beautiful hotel on our trip through Italy, and it was truly one of our favorite spots. The building is beautiful, the views exquisite, and the service staff was well-trained and very professional. The room we stayed in was very large with a modern and very clean bathroom of good size. The location was well-suited to exploring...
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Thank You for your feedback.
We are glad that you have enjoyed your stay with us.
Please feel free to contact me directly should you decide to visit Chianti again so I may make the necessary arrangements for your stay at the Castello di Spaltenna
Kind Regards
Esposito Amedeo
General Manager
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