Lovely bungalows on this fantastic island of Holbox. The staff in hotel reception was very helpful and nice for us. Service in the restaurant wasn't that good, and the breakfast included just toast and coffee, but we got some fruit plates when asked for. Except the breakfast, this hotel was very nice place to spend holiday. More

Certainly the hotel is nice,the staff is friendly and always willing to help you. It could be a great place,but it seems that for certain details nobody takes care,for example,the beach area is in bad condition,beach furniture has not seen any maintenance in many time,the area lacks vegetation or decorative lighting at night.if you look at other hotels around, you... More

Don't go to Xaloc unless you don´t care about good service. The service at the restaurant is terrible and the general service is bad. I was only satisfied with the transfer to and from the airport. The place is nice, but nothing special More

I would not recommend this place for the money. Unfortunately there are real problems with the way the hotel has been kept up. I believe that this is because they have some kind of deal with a huge Scandinavian tour operator who just books people in no questions asked. While the grounds around the huts are well kept the beach... More

Holbox is a sweet little island full of character and Mexican charm. Worth a visit for 3 days or so but this is not the place to stay. The hotel is in serious need of some love and care on many levels. Dining/breakfast area is 1/10 for aesthetic holiday charm and 0/10 for breakfast quality. Breakfast consists of old tired... More

My disappointment comes from the price paid against the services received. 250 dollars a night for a tattered room with dirty and ripped pillowcases, a broken bedside table lamp, a very dirty mosquito net, a room right at the edge of the pool so there was never a quiet moment or a private reading on the porch (which had the... More

Beautiful location for the hotel and that is what you pay for. The rooms are a bit tattered and dark. Nothing is very clean. The staff are pleasant but essentially they are untrained teenagers. Breakfast was crap. In this amazing place to have processed foods seems out of place. More

The hotel is charming, nothing to say about that. However, the argentinian receptionist wasn't nice and motivated and wasn't doing his job correctly. This really disappointed us and we will probably choose another hotel next time. Also, the breakfast is not really good, which is a shame in such a nice hotel. More

Arriving: was ok .. when we arrived to the front desk they were polite there was a young lady with spanish accent I am sure she is from Spain so nice and with as mile all the time. Mr.Abraham the gentleman I did my reservation was so friendly and kind and answered back my requests and doubts all the time... More