PARKROYAL Penang Resort, Malaysia: See 951 Hotel Reviews and 587 Photos

Address: Batu Ferringhi Beach, Batu Ferringhi, Penang Island 11100, Malaysia

Region: Malaysia > Penang > Penang Island > Batu Ferringhi

Amenities:

Bar/Lounge Beach Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Children Activities Restaurant Room Service Suites Swimming Pool Wheelchair access

Hotel Style:

#2 Family Hotels in Batu Ferringhi

#3 Romantic Hotels in Batu Ferringhi

#4 Luxury Hotels in Batu Ferringhi

#4 On the Beach Hotels in Batu Ferringhi

#5 Business Hotels in Batu Ferringhi

Price range (per night): RM373 - 949

Hotel Class:4 star (4*)

Official Description (provided by the hotel):: Surrounded by the lush greenery in Batu Ferringhi beach or "Foreigner's Rock," PARKROYAL Penang Resort is an idyllic retreat offering delightful hospitality as warm as tropical sun. The resort is situated right on the beach and within walking distance to Night Market, well-connected to island-wide attractions including the Geogetown, the oldest colonial city in Malaysia, temples, Butterfly Farm, Penang Hill and many more. It is also situated 45 minutes from Penang International Airport. ... more less

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Also Known As:: Parkroyal Penang, Malaysia Hotel; Parkroyal Penang, Malaysia Hotel Batu Ferringhi; Parkroyal Penang Malaysia; Parkroyal Penang Malaysia Batu Ferringhi; PARKROYAL Penang Resort, Malaysia Batu Ferringhi

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Write a Review

951 reviews from our community

See which rooms travellers prefer - 204 traveller tips

rachelol

Senior Reviewer

6 reviews

4 hotel reviews

Reviews in 4 cities

1 helpful vote

“Quite Nice”

Reviewed 17 June 2013 NEW

We had a very nice stay at the Parkroyal, Penang. The grounds were beautiful and awesome to lay back on a sun lounge and have a drink. The location of the hotel was close to some great restaurants and the night markets which was ideal. The rooms were alright, slightly dated but still comfortable. Breakfast was good, nothing amazing but... More

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Olivia O

Singapore, Singapore

Reviewer

3 reviews

Reviews in 3 cities

“Rocky start.. but saved by Richard!”

Reviewed 16 June 2013 NEW

We stayed at the Parkroyal Penang for 4 days at the start of June 2013. Prior to arrival I sent the reservations manager a very clear concise email with our requests for room. We booked a Lanai Suite and requested NON smoking as I have an allergy, and at the opposite end of the building to where the mosque is... More

Was this review helpful? Yes 1

Dear Olivia O, We deeply regret of the poor welcome offered and I am pleased that my Assistant managed to recover the situation at the time but only regret very sincerely we did not made it right from the first instant. Please accept my deepest and most sincere apologies. You can rest assure that I personally review your message with... More

svllee

London

Senior Contributor

24 reviews

12 hotel reviews

Reviews in 15 cities

15 helpful votes

“Good value and handy resort-style hotel in need of modernisation.”

Reviewed 10 June 2013 via mobile

Spent three nights at Park Royal, just after the school break weekend so it was quieter. When we arrived by car, there was a noisy picket line at the entrance, some staff were at odds with the management, and decided to protest noisily with vuvuzelas, drums,and revving bikes. Not a pleasant greeting we expected as it went on daily from... More

Was this review helpful? Yes 4

Dear svllee, Thank you for your feedback as it is only through your positive criticism that we can improve our services befitted to all our guests and your goodself. I have review our operation issues with my Team fro immediate improvement and would like to ask you to accept my sincere apologies. I also deeply apologise for the discomfort caused... More

Gaye T

Balaklava, Australia

1 review

2 helpful votes

“Great place to stay when visiting Penang Island”

Reviewed 9 June 2013

We have just returned home from a lovely holiday,relaxing with friends and seeing the sights & shopping on Penang Island. We would highly recommend to stay at the Parkroyal Penang. The service and friendly staff were excellent, we enjoyed meals at the Parkroyal and even just relaxing at the pool after a day out it was just so refreshing to... More

Was this review helpful? Yes 2

Dear Gaye T, I can thank you enough for your kind and very generous feedback about our property and services, greatly appreciated! I surely pass your generous comments to all my Team which will come as a fantastic boost of moral to all of them to perform even better in future. Have a fantastic time ahead. Sincerely, François More

Angi S

Congleton, United Kingdom

3 hotel reviews

“over priced not 5 star”

Reviewed 8 June 2013

Booked a garden view and was very dissapointed with the so called superior room. We upgraded to a grand delux sea view at a cost of an extra rm2000 which is £500 for 1 week and this is what I would call a superior room not a grand delux. This hotel has now cost approx £200 per night. Not worth... More

MummyG75

Kuala Lumpur

4 helpful votes

“Did i make a mistake by staying at this hotel...??”

My worst stay ever...on my 3rd day here at Park Royal Penang...its been very noisy since day 1...and getting worst on day 3..more honking...and drum beats...i cannot even sleep during the day...OMG...i am suppose to rest and relax..its the only time that we are suppose to rest from a hard days work..not another stress situation!!..another one day to go...so very..very..stress...on... More

Dear MummyG75, We are sincerely very sorry about the most unusual and unfortunate discomfort caused due to the Union picketing on the street. It is very regrettably an issue which we tried to avoid the best we can and it should resolve shortly within the next few days. I have taken very seriously your comments on our famous breakfast and... More

LynJohnNelsonbay

Corlette, Australia

2 reviews

“Excellent hotel, location and service”

We have recently returned from a five week stay at the Parkroyal Penang. Our third long term stay in as many years. As in the past we couldn't fault the service. The staff are always smiling and friendly and willing to please. We booked a Deluxe Seaview Room with balcony which afforded us a magnificent view of the ocean, resort... More

Dear LynJohnNelsonbay, It is so nice to receive your positive feedback, greatly appreciated and very motivating to all of us here in PARKROYAL Penang Resort. I am so glad that as a well-known traveller and regular visitor of Penang and PARKROYAL Penang Resort, you could feel so pleased with our services and greatly appreciate your kind recommendation and support over... More

swissabroad76

Hong Kong, China

Contributor

15 reviews

7 hotel reviews

Reviews in 10 cities

6 helpful votes

“Bit late but better than never...”

Reviewed 2 June 2013

We stayed here in March 2011 and I was amazed that the hotel manager took his time to attend to the posts here on TripAdvisor. I missed posting the review for a long time... but here it is, better late than never. We unfortunately ended up never seeing the manager on our trip (although we tried). That was ok, though.... More

swissabroad76 has 1 more review of PARKROYAL Penang Resort, Malaysia

“Amazed by the response of the general manager Francois Sigrist.”

Reviewed 21 March 2011

Dear swissabroad76, Thank you for your posting, In July Last year I was very regrettably on holiday myself back home in Switzerland  ; I sincerely regret to learn only today, a year later, about your not so pleasant stay. I always remind all our dear clients that our aim is to ensure we create memorable hotel experiences and if... More

Rajesh69agarwal

Kolkata

13 reviews

8 hotel reviews

7 helpful votes

“Outdated”

Reviewed 2 June 2013 via mobile

Coming from berjaya lankawi we were shocked to see the room.we have chosen coastal sea view and all we got was a cramped room with no balcony and no view of the sea either.we requested the reception for a change of room but to no avail.only the bed and pillows were great.the lobby and pool have nothing great to speak... More

Dear Rajesh69agarwal, I sincerely regret that you did not get the room as you would have expected and also regret that due to our fully book situation we were not able to offer you the possibility to upgrade yourself to a sea view room with balcony. Please next time, you visit Penang, do contact me personally and will ensure you... More

touring1893

Gympie, Australia

14 reviews

11 hotel reviews

Reviews in 8 cities

9 helpful votes

“ParkRoyal would be hard to beat ~ ~”

Reviewed 1 June 2013

We have just returned from a 4 night stay at the ParkRoyal Motel in Penang, We couldn't have asked for better service. We found ALL the staff to be very pleasent and most helpful with nothing being a problem. When entering the Motel all we had to do was get out of our transport. We were walked a few meters... More

Dear Daniel and Ward, THANK YOU, THANK YOU, THANK YOU, a thousand thanks for your kind and generous comments. It is so nice and touching to read we are doing right and created memorable hotel experiences! Glad you enjoy our breakfast, our services. I will surely share your real nice comments to my Associates and can assure you it will... More

1-10 of 951 reviews

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PARKROYAL Penang Resort, Malaysia Hotel Reviews, Batu Ferringhi

PARKROYAL Penang Resort, Malaysia

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