My Son's Wedding May was the date. My son and now new daughter in law picked Costa Rica as their destination of choice. I travel the Caribbean a lot. I've seen a lot from the worst to the best. You get what you pay for. This Hotel / Resort was not on the expensive side. It was adequate but the... More

This hotel bills itself as more than it actually is. Its no more than a 2 - 3 star hotel where reservations are regularly screwed up, the food very bad and the rooms are bland, smelly and in dire need of repair. I went to Costa Rica with my husband, our 14 month old daughter and my mother-in-law and sister-in-law.... More

Room was great; ocean view suite was very clean, big, close to snack shack and beach, as well as 4 minute walk to restaurants. Beach was small but had good shade as well as open sunshine, lots of chaise lounge chairs, wildlife (iguanas, crabs, coati). The vendors were respectful; Larry with Snake Rivers Tours was great! Not pushy, met with... More

So glad we didn't take the negative reviews seriously! The Occidental Grand Papagayo is really a small piece of paradise. The staff bent over backwards to ensure that our stay was enjoyable. We stayed in unit 8 (Royal Club) and after we found a few shortcuts to the main building and the pool, the walk and stairs were not so... More

Just returned from Costa Rica where (5/5/12) we stayed at the Occidental Grand Papagayo Resort. Over all the resort was nice, we had an ocean view room that was very nice but we were later upgraded to an Ocean View Suite that was absolutely beautiful! The wild life was great and the grounds were very pretty. About the resort: Be... More

This was the fourth hotel we stayed at in Costa Rica. The grounds are beautiful but steep so be prepared to walk. Fabulous pool with bar. The beach areas is disappointing and small with pushy vendors. The Tamarindo beach area is far superior. Our room was pleasant, though in need of repair, with a slight view of the ocean. The... More

I went to Costa Rica on a travel deal from Preferred Guest Resort/Services (PGR) and after my trip I was shocked to find that PGR charged $1300 on my credit card claiming Occidental in Costa Rica advised them I was not qualified for the deal. Elizabeth Diaz sent PGR a form, that I had never filled out, which included information... More

This is a very nice resort with lots to do and the people who work here are very friendly and helpful. I arrived on April 8th - 22nd, 2012. My original booking was for an ocean view room but when I arrived my room air conditioning didn't work but I was quickly moved to another building overlooking the pool. The... More

We stayed for a week in April. Had read all sorts of reviews so were wondering how all would be. We were first given a room in building 2, near pool. I could tell it was an older room, but did not Want to complain. However, my husband discovered that the lock was totally missing from sliding door. Called guest... More