We stayed all inclusive with Thompson for one week, and I must say this is the worst hotel that we have stayed in. The Hotel is tired and dirty some of the staff were rude and unhelpful. The food was terrible and I have since contacted Thompson with my concerns of food hygiene and safety. The reply from them said... More

We stayed at this hotel on a Leger coach tour and paid extra for a lake view with balcony.We were in room 321 which has two balconies as it is a corner room. It was very clean and comfortable. Considering how many people were served in the dining room I think the waiting staff did very well,there was a good... More

We have just returned from a fabulous holiday at this hotel on Lake Como. We stayed on an all inclusive basis with Shearings Holidays. We had a basic room at the back of the Hotel. It was very comfortable. Bed linen and towels clean, decorative and changed regularly. Inside, the Hotel looked very grand, large chandeliers, comfortable chairs in the... More

Stayed for 7 days all inclusive.The staff are all helpful and kept very busy.All the food was edible,choice of 2 pastas,2pizzas ,fish,at least 2 meats with veg, and salad every day,maybe not first class but edible.the packed lunches were not good 2 large rolls with a slice of cheese or tasteless ham no butter and if you were lucky a... More

We stayed at the Grand Britannia as a fully-inclusive package deal with Thomson. The first thing you should know about this hotel is that it does a lot of business with Shearings for their coach holidays - as a result the clientele is mostly on the wrong side of 60. This may be a good or bad thing! The hotel... More

My wife and I have just returned from two weeks at the Hotel Britannia having opted for the all-inclusive, and were very disappointed. Having seen mixed reviews of the hotel before we embarked, we went with an open mind. Having paid over £400 extra for a de lux lake view room with balcony, on check in, the people in front... More

I booked via KGB and it was not the best place to stay at all if you are under 65 . When we arrived, we were told the upgrade I had requested 2 months prior was not available as they were busy. This was annoying as I had offered to pay for this as it was my birthday but they... More

Stayed here for a week 15th to 22nd May weather terrible but we couldn't change that. Hotel itself if old and traditional Italian style, grand but looking faded. Bedrooms had recently beef refurbished to a good standard, bed lined never changed all week and because we didn't leave our towels on the floor they weren't changed either. You get 1... More

I have travelled extensive across the globe on holidays and business. This hotel would have to be the worst I have come across. The website shows a swimming pool where a very busy road separates the hotel from the lake. The way that it was depected on the website has very little resemblance to the reality. A bench mark that... More