Our stay at the Britannia Excelsior was for a week early May 2012, and although we would return to Lake Como, would neither recommend or return to this hotel. The best that can be said about the rooms is that the beds were comfortable and the view from the balcony is good. However, the balcony is very small and noisy... More

The reception staff were very friendly and helpful. The hotel is mostly for all inclusive travellers although we booked the hotel and flights separately, The hotel was difficult to get to from the airport, we travelled by train and taxi which came to about £100. We enquired at the hotel if we could get to the airport a cheaper easier... More

We went as a couple to this hotel. On arrival we were greeted with the fact that our room was not ready and were almost ordered to go and have lunch first - which we did. After lunch we went to our allocated room by the one lift in the hotel which holds max of 4 people only at any... More

A dissapointing holiday! Had been looking forward so much to this holiday to be let down by the hotel management which happened to be British. The dining room reminded me of 1960 Butlins where hoards of people trying to crammed in to an over subscribed area! And fed a poor, tasteless excus of Italian food. Hotel room was of good... More

We just got back from a week long holiday at this hotel and I couldn't wait to warn others about it. The hotel seems to be a staging post for the many coach tours around Como and the reception is regularly besieged by baggage waiting to be picked up or dropped off. Subsequently the dining room is a joke with... More

We visited this hotel for a week starting 2/5/12. It is a beautiful building maintained to extremely high standards. Very clean and our bedroom though at the back of the hotel, had a spectacular view, one of the best we've ever had. Our room was exceptional too. The hotel has a Lido just over the road and again, it's very,... More

location is no good costs a fortune to get away from it, dining hall a complete joke chaos and loud noise echo's , food alright if you like meat but veg and desserts apalling groups of kids each night keep you awake, room maids not to be trusted, we complained of noise from kids and was accused of racism towards... More

This hotel is old and traditional, but charming and quaint. Be aware that early in the summer season, the hotel has large groups of school students staying, so nights can be very noisy and sleepless. My first 3 nights were ruined by noise of constant heavy footfall along the corridors, doors banging, drawers sliding in and out. There is only... More

We stayed here 5 years ago and I wrote an review praising the Hotel against the trend. Yes, it still has it's shortcomings, with crowded dining rooms and school dinners type service but the location, bedrooms and friendly staff, and not least low cost for an all inclusive on Lake Como, balanced those out. The bar is to be avoided... More