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Colonia Santa Maria (CSM)

3.0 of 5
Baga 403516, India
Hotel amenities
Colonia Santa Maria (CSM)
Ranked #7 of 13 hotels in Baga
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269 reviews from our community

Traveller rating
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    100
    50
    22
    17
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Families
46
 
Couples
139
 
Solo
3
 
Business
3
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Mumbai (Bombay), India
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 of 5 stars Reviewed 16 May 2013 NEW

Horrible customer service. Absolutely unreliable booking process. We were a group of corporate executives. Spoke to Rohan Bandodkar who confirms the booking for 1 room for 3 nights & 2 rooms for 2 nights for Premium Villas On the day of check-in while reconfirming the booking, one Vijay Sharma @ reservations flatly refused to acknowledge the booking for additional 2... More

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Mumbai
1 review
4 of 5 stars Reviewed 15 May 2013 NEW

CSM resort stay was very exciting, rooms are very cool specious and relaxing. The staff specially room service is fast and caring. But i booked this resort through cleartrip web site which i consider to be value for money. Resort was good but i got it costely one. same room for my neighbours were get in low cost. around 500... More

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Review collected in partnership with Cleartrip

USA
Top Contributor
329 reviews 329 reviews
42 hotel reviews
Reviews in 78 cities Reviews in 78 cities
78 helpful votes 78 helpful votes
3 of 5 stars Reviewed 9 May 2013

The hotel has terribly hard beds. The rooms are nicely sized but outdated. This hotel is right on the beach and walking distance to a lot. The hotel restaurant was horrible!! Don't bother eating there. The hotel has free wifi but only in the lobby.

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See 3 more reviews by Autumn814 for Baga
Pune, India
Contributor
19 reviews 19 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 4 May 2013 via mobile

We were apprehensive at first when we read the other reviews about the place but decided to risk it anyways! It was very well worth the risk taken! We asked for the newer rooms and we got one ... Newly done up so felt nice and clean. The bathroom (which we are very finicky about...even more than the room itself)... More

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CSMGoa, Manager at Colonia Santa Maria (CSM), responded to this review
6 May 2013

During the off season, when the occupancy at the hotel falls like else where in Goa, one of the pools is closed as it is not needed. Your suggestion about breakfast is well taken. We look forward to serving you again in the not distant a future. Sanjay Kalungatker Manager More

Winchester, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 May 2013

Lovely Hotel - perfect location. We had a great room and felt the service was completely what we would expect on our second time in Goa Wanted to mention if anyone is thinking of having a manicure/pedicure, please look out for Gita. She works along the beach between 11.00am and 6.00pm during the season of 1st November to 30th April.... More

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London
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 20 April 2013

Stayed in CSM for 7 days in march/april. The location is perfect, just a short walk from Baga beach, beach shacks, shops and restaurants. We found the airport pickup a bit expensive (2000INR), but as we came in the evening and it takes about 45 mins to get to the hotel it was worth it. Breakfast is good, but we... More

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Mumbai
1 review
4 of 5 stars Reviewed 17 April 2013

The hotel is great, the location is brilliant but the service was mediocre. It felt like a beautiful property was being run by a fairly incompetent staff. We had to change room three times due to the AC not working and even then the AC randomly stopped working in the middle of the night.

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Review collected in partnership with Cleartrip

Bangalore, India
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 15 April 2013

The Hotel is a well spread out property located close to the Baga beach. There are about 100 odd villas. The rooms are spacious and come with a separate sitting room, fairly large toilets and a small balcony. The Villas are set out in rows and only the guests staying in the first couple of rows from the sea can... More

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Lancashire
Senior Contributor
24 reviews 24 reviews
5 hotel reviews
Reviews in 11 cities Reviews in 11 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 10 April 2013

The location and staff at the CSM are perfect, minutes from the beach, lovely pool, food and drinks lovely, minutes walk from the shops and restaurants of Baga, go the other way and your on the beach in lesss than 2-3 minutes of leaving your room. The rooms were clean, my only fault was the rock hard beds, boy was... More

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Liverpool, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 8 April 2013

We came back from the 'CSM' on March 2nd 2013. The staff, location and food were second to none. I would recommend this hotel. We were in a premium room but because it was a bit noisy ( chickens ) we asked to be moved. This was done in 2 days.

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Additional Information about Colonia Santa Maria (CSM)

Also Known As:
Colonia Santa Maria Hotel
Colonia Santa Maria Calangute
Colonia Santa Maria Hotel Calangute
Colonia Santa Maria
Colonia Santa Maria Goa
Colonia Santa Maria Baga Beach
Colonia Santa Maria (CSM) Goa/Baga
Address: Baga 403516, India
Region: India > Goa > Baga
Amenities:
Bar/Lounge Beach Business Centre Free Breakfast Free Parking Children Activities Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Romantic Hotels in Baga
Price range (per night): RM127 - 359
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Colonia Santa Maria Hotel Beach Resort, also known as CSM Hotel or CSM Beach resort, is the premier resort on Baga beach of Calangute. The silver sand Baga beach is rightly touching the property. You do not have to go onto the main beach itself for the sun deck of the hotel is the rising green dune from where you get magnificent view of the Arabian sea and sun bathe without being hassled by the vendors on the beach. Our sea facing rooms and suites give you magnificent views from your balcony. The resort over four acres of spacious gardens is built in Portuguese style villas, each having six suites/rooms. Main beach is just couple of minutes walk even from the farthest room from the beach. ... more   less 
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Colonia Santa Maria (CSM)
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