We was there till yesterday - 08.09.2011. The hotel is perfect place for relax. Really good food- fresh and tasty. Perfect hotel's rooms - we was in apartment in Bloc C in two levels with two balcons.
I can say only everything is perfect!
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We was there till yesterday - 08.09.2011. The hotel is perfect place for relax. Really good food- fresh and tasty. Perfect hotel's rooms - we was in apartment in Bloc C in two levels with two balcons.
I can say only everything is perfect!
More
Dear Valued Guest,
May I thank you for your time taken to write such a positive comments regarding your stay with us and to extend the greetings from all here at The Cliff Beach and Spa.
Your positive comments will stimulate our staff to maintain and improve even the excellent level of service.
One more time thanks for your high...
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...we've been there for 7 days stay and we loved it!! Although there were a lot of families with children (including us) we enjoyed a quiet and discreet atmosphere. The restaurant has a great view terrace and there is lovely lounge bar next to it...perfect places to enjoy a glass of wine by late night or a coffee in the...
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we've been for 8 days stay in this hotel with family.
plus points: very clean, food good even if not diversified; silent; very nice and clean spa facility; employees from restaurant and spa facility, the doorbell guy friendly; big rooms
minus points: you are "welcome" like you would be in a military camp with clear orders; very unfriendly hotel manager...
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Dear duta F
Thank you for your review! We find it more positive than negative and we are happy that we have proved all the positive points you specify. We apologize if you recognized the welcome tone of some of our employees as dismal and we assure you that it was once and subjective and necessary actions are already taken...
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Stayed for three nights - the staff were pleasant but the hotel was expensive considering local prices (around €65 B&B). The wifi only worked for one day - with staff assuring me it would be fixed soon, which didn't happen. I chose the place in part because of wifi as I was on the move and needed it to book...
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Judging from the photos from internet this hotel seems a very beautiful place. The problem is that is very far from the Obzor town - a very poor city itself with no resturants and nice places!!! There are no signs from the main road who can indicate how to get there. We made our reservation on internet so they put...
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Dear Ioana,
The hotel management team, would like to thank you for your feedback, and deeply sorry that you were unsatisfied with your stay at The Cliff.
Please excuse us in case you find a specific fault in anyone of our staff for being inconvenienced. We assume our part of the failure but we always advise our guests to assure...
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We stayed at The Cliff one week with our friends and small children.
The hotel had fantastic views and beautiful architecture. The apartment was very nice and had what was expected and a little more. The children liked the exciting pool / spa area. The staff could not perfect English but was very friendly and helpful. Restaurant's outdoor seating was...
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1. Hotel: Very nice hotel architecture, great view.
2. Services: Wireless access is not working in the room and in the lobby the signal is very weak, poor English spoken by the staff, two cups of coffee have remained on the terrace more then 12 hours.
3. Beach: You have to go down one stairs more then 200 steps. Downhill...
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Dear jan-paul stoenescu,
Thanks for your comment! We always appreciate feedbacks from our guests that help us improve the quality of service.
Sorry, that generally you were disappointed to stay with us. Perhaps you have not properly analyzed the information from the hotel, both in terms of its location, access to the beach and in the policy to modify the...
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We had a great first impression about this hotel : the loby is well furnished, the swimming pools are beautiful, the room is spacious.
But as we stayed there during three rainy days, we were interested in the services proposed in the welcome brochure. Actually, most of them where not available for some reasons : no shuttle from the hotel...
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Stayed here in July with girlfriend. Stunning setting and a beautiful hotel. The beach is reachable by a private path and once there you have a beach to match any. The rooms where clean, spacious and modern and the staff spoke great english and where extremely helpful. We ate in town a couple of nights but the other nights where...
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Stayed there for two weeks with my husband and our baby. The hotel is new and doesn't have everything advertised on the websites at the moment like the bar on the beach, the pool bar and etc. It has a lot of potential as the views from the hotel and the hotel itself are just amazing. The staff is helpful....
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