On arrival we had to press the Reception Bell three times. After a long wait we noticed the Janitor's Bell on the Desk and let rip. A foreign looking lady appeared who clearly had limited comprehension of English or the whereabouts of our room. The hall carpet was recent, and there the good news finished. A drab basic room awaited.... More

Stayed here as last resort. First impressions are this was a grand hotel in its day! The reception area is very run down with a random leather sofa abandoned! The reception is not inviting with holes in the plasterboard & dead flowers in reception! After a short wait we were checked in by a scruffy gentleman, who then gave us... More

Many thanks to Andrea, William and Staff for looking after us so well during our stay celebrating my sister's 40th birthday party on Saturday. The bar/serving staff in particular were very tolerant when lots of noisy relatives who hadn't met up in years arrived en masse and laughed/shouted/generally had fun over lunch/coffees/drinks before the party had even started, and didn't... More

Stayed here a couple of years ago domestic staff walked into our room while we were still in bed after a late night, wouldn't go back wouldn't recommend, dump !! Now under new management - it's worse than bad apparently !! no disabled access to bedrooms on upper floors, wheelchair access rooms are out the back and were disgusting -... More

Nice and central good base to tour from. Food was good breakfast good old full english. Rooms a bit dated but we were out all day not sitting in our room. Staff were nice and helpfull. So nice we are going back in July 2012. More

After reading all the bad reviews I was very worried about my upcoming 4 day break Neednt have bothered very enjoyable stay ..Staff couldnt be more pleasent and helpful room was fine Food was delicious New owners very welcoming . If I have any complaints its against Travelstyle ,not the hotel They change itenery to suit themselves should have had... More

found the new owners wife to be very arrogant,obnoxious and down right bad tempered,she acctually threatening a customer with violence,when she was stood up to,her husband had to shove her into the bar sellar to stop her,very good impression to make as new owners to the area More

Was put off by reading the reviews on this website, but all in all our 4 nights stay was ok, we really did enjoy our stay, the staff was very friendly, the food was Ok, the room was fine, Good value for money, don't be put off. Craig, Sheffield. More

stayed with a coach party17th october 2011, the hotel was grubby, the room was cold all through our stay. There were gaps in the window & no locks either. The shower was brand new but there was no water it was not plumbed in. The only word for the food ... disgusting.. they couldn't even boil an egg, it was... More