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All 3 Shepton Mallet hotels »

Bannatyne's Charlton House Spa Hotel

4.0 of 5
BA4 4PR, England
Hotel amenities
Bannatyne's Charlton House Spa Hotel
4.5 of 5 stars 194 Reviews
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194 reviews from our community

What travellers say about this hotel
  • Very good(8)
  • Mrs Smith(4)
  • Great Place(4)
  • Building work(3)
  • Duncan Den(3)
  • Excellent value(3)
  • Shabby chic(3)
  • Would highly recommend(3)
  • Wedding anniversary(3)
Traveller rating
    109
    50
    25
    8
    2
Only show reviews for Family (18) | Couples (108) | Business (11)
Date Rating
Winchester, United Kingdom
1 review
2 of 5 stars Reviewed 26 May 2012 NEW
1
person found this review helpful

Booked a two night dream break, This included Bed and breakfast, dinner on one night, and an afternoon tea. Also included were two spa sessions. The country house photos lured me into thinking this was a quiet rural house with high standards of service. What i discovered was less than satisfactory. On arrival you will firstly be greeted by the... More

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uk
2 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 23 May 2012 NEW
2
people found this review helpful

My husband arranged dinner here at the end of our holiday but this was a huge mistake. On arrival we found the menu limited, the main course consisted of two fish courses, one vegetarian, one chicken and a lamb option. We should have followed our instinct and left as there was nothing we really wanted but we compromised. As we... More

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Chatteris, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 22 May 2012 NEW
1
person found this review helpful

I took an old friend here for lunch on Sunday May 20th, as a special occasion The hotel is beautifully set up, and the staff were both very competent and friendly, needless to say mostly from overseas. However the lunch itself was rather disappointing. Both of us had the 'capucchino of Brixham crab, which though quite flavoursome was rather watery,... More

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2 reviews
4 of 5 stars Reviewed 21 May 2012 NEW

Decided to stay here for my partners birthday after a recommendation from family. When we arrived the friendly receptionist showed us around the facilities, bit of a nightmare when you are carrying cases! Overwhelming smell of damp when we entered our room. Room was pleasant with nice selection of fresh coffee, biscuits etc. Furniture is quirky, nice bed. The food... More

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Kingsbridge, Devon
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 19 May 2012

Stayed there with my wife for the Spa break for 1 night. I was greeted by the reception staff who gave us a tour of the hotel and facilities and took us to our room. We popped to the bar for and hour and came back to find our room had been tidied again and things washed up. We were... More

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Tenby, United Kingdom
1 review
5 of 5 stars Reviewed 13 May 2012

Had a lovely stay at this hotel - booked 1 night spa break package and everything was faultless. Beautiful food, wonderful room and fab treatments and the hotel itself is really beautiful. My only little niggle would be that the robes they provide for you could come in a larger size but apart from that everything else about the hotel... More

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 May 2012
1
person found this review helpful

My partner and I booked a one night stay deal here, which included full use of the spa both days, 30 minute massage each, 3 course dinner, and as much breakfast as you like the next day. We arrived at about 11am, a few hours before check in so we could go on and use the spa. Our deal included... More

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Taunton
1 review
5 of 5 stars Reviewed 25 April 2012

This was our first spa break and it was brilliant! We booked the £199 deal for a night with a meal and breakfast, plus a treatment and use of the facilities. We arrived about 11 and were upgraded to the honeymoon suite, number 27 the South Wing, due to the hotel being quite empty. This was, we were told, the... More

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london
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 22 April 2012

I stayed here for my 21st, the room was amazing, food was amazing. The spa was good and very quiet when we went so we were lucky! The staff were great especially restaraunt staff! Had treatments which were lovely and came back very happy and relaxed. Would recommend to anyone! Shame I can't afford to go more!! More

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Martock
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 21 April 2012
1
person found this review helpful

I have just spent the day at Charlton House on a spa day with 7 friends as part of my daughters hen party, when we arrived there was nobody working on the Spa reception we were informed they had not arrived yet (10-20am). we were just told that this is here there & there not actually shown around, then left... More

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Additional Information about Bannatyne's Charlton House Spa Hotel

  • Charlton Hotel Shepton Mallet
  • Charlton Hotel
Address: BA4 4PR, England
Price range (per night):* RM477 - 1,310

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Bannatyne's Charlton House Spa Hotel
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