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All 22 Broadbeach hotels

Mantra Sierra Grand

4.5 of 5
22 Surf Parade, Broadbeach, Queensland QLD 4218, Australia
Hotel amenities
Mantra Sierra Grand
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72%
Ranked #16 of 22 hotels in Broadbeach
Most recent review
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189 reviews from our community

Traveller rating
    64
    73
    30
    16
    6
See reviews for
Families
83
 
Couples
44
 
Solo
2
 
Business
11
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 9 June 2013 via mobile

We had a three night stay in a lovely, spacious, self-contained two room unit. We were within walking distance to lots of casual dining, the beach and shops. Strongly recommend getting a room with an ocean view, as the building backs onto a busy road, and the view from the balcony was nice. If you intend to self-cater, bring the... More

Was this review helpful? Yes 1
leanne_ellams, Front Office Manager at Mantra Sierra Grand, responded to this review
11 June 2013

Dear Ingerl426 Thank you for your feedback. As they say - Location, Location , Location - we are just a short stroll to the heart of Broadbeach where you find lots of Cafes , Restaurants and shopping. We look forward to welcoming you back in the near future , have you seen our ClubCUsoon , it is free to joing... More

Glasgow, United Kingdom
Senior Contributor
26 reviews 26 reviews
19 hotel reviews
Reviews in 17 cities Reviews in 17 cities
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 28 May 2013

Having an apartment when you are on an extended stay is very convenient - the apartment we stayed in had absolutely everything that I needed - washing machine, tumble dryer, cooker, dishwasher, fridge etc. A two bedroom apartment with each room having an en suite is brilliant and the decor was nice. The floor to ceiling windows in each room... More

Was this review helpful? Yes 1
leanne_ellams, Front Office Manager at Mantra Sierra Grand, responded to this review
29 May 2013

Dear bigmacca1916 Thank you for your feedback. Yes having the creature comforts of home whilst away can be convenient. We are happy to hear that you enjoyed your time here at Mantra Sierra Grand and look forward to welcoming you back. Regards Leanne More

Australia
Senior Contributor
36 reviews 36 reviews
25 hotel reviews
Reviews in 26 cities Reviews in 26 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 21 April 2013

I stayed here for 2 nights and found the apartment to be spacious with full size kitchen and 2 lounge areas. It was noisy on the balcony because it was above the highway but inside with door closed it was fine. There were 2 bathrooms, not large but adequate. Mine was only serviced weekly so i did not receive clean... More

Was this review helpful? Yes 1
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 20 April 2013

Stayed here for Supanova (pop culture convention) so wanted somewhere close to convention centre. Stayed in 2 bed apartment. Modern, full kitchen and decent size living area. We did ask for single beds setup in one room which wasn't done but didn't worry us. Good facilities as well with 2 pools and 2 min walk to local shops or to... More

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Coolum Beach
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 20 April 2013

Had a great stay over Easter. Perfectly situated and was surprised seeing it is so close to the main road, there was minimum road noise (we stayed on the 12th floor). You won't need a car if you are staying here. If you do have a car, pay particular attention on how to get to the car park... It is... More

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Queensland
Senior Contributor
27 reviews 27 reviews
20 hotel reviews
Reviews in 18 cities Reviews in 18 cities
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 7 April 2013

I stayed here in March with my husband, parents and sister's family. My dad booked the trip and organised for us to have 2 x 2 bedroom Ocean front apartments for 3 nights. On arrival, we checked in and were given 2 sets of keys for each apartment, very handy as there was 6 adults in total (+ 3 kids).... More

Was this review helpful? Yes 2
1 review
5 of 5 stars Reviewed 5 April 2013 via mobile

Staff went above and beyond to ensure i was happy with my room after i wasnt quiet satisfied with my low level room. They have top off my birthday will definitely stay here again with this customer service. great managers

Was this review helpful? Yes
leanne_ellams, Front Office Manager at Mantra Sierra Grand, responded to this review
5 April 2013

Dear H0nes7 Thank you for your comments, it is great to hear the team were helpful and were able to assist. Mantra do pride themselves on providing Mantra "Knowing What Matters". Have you joined "Club.CUSoon" it is a free membership to recieve discounts and other beneifts to all Mantra , Peppers and Breakfree properties. We look forward to welcoming you... More

Dunedin, New Zealand
1 review
3 of 5 stars Reviewed 18 March 2013

My partner, myself and our 21 month old toddler stayed overnight recently for Valentine's Day. The place itself is extremely clean, large rooms and within walking distance to wonderful eateries and shopping areas. PERFECT !!!!!! We checked just after 1:30pm, paid upfront and were informed our room was not ready (receptionist advised us that "check in time is from 2pm... More

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leanne_ellams, Front Office Manager at Mantra Sierra Grand, responded to this review
28 March 2013

Dear EmzMummy Thank you for you feedback , I am happy to hear that the room was what you expected. Apologies for the cot not being set up and ready to go. Yes I would have to agree the location is fantastic , close to shops, restaurants ect. Sounds like you and your family had a great time here at... More

Brisbane, Australia
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 16 March 2013

Wow i canot believe what appaling customer service I had received after my stay from the front office management of this hotel. After weeks of trying to resolve an extra charge situation, all I can say is that I am disgusted at the unprofessionalism received from the front office management. This experience has definatelly made me never want to stay... More

Was this review helpful? Yes 1
Northern Rivers
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 14 March 2013

We stayed for 3 nights in a 2 bedroom ocean view. We had our 2 children stay with us the first night. Room was beautifully presented, great views on the 14th floor. Apartment was clean on arrival and felt comfortable. Our only problem was the shower in the main bedroom leaked heavily onto the tiles which stayed slippery for some... More

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leanne_ellams, Front Office Manager at Mantra Sierra Grand, responded to this review
28 March 2013

Dear bodkal Always great to hear that our guests make the most of all of the faciities here at Mantra Sierra Grand. I appreicate your comments. I will pass on your comments regarding the balcony door. Yes I can appreciate your concerns also being a mother. Have you joined ClubCUsoon this a free membership , you will receive great discounts... More

 
 
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Additional Information about Mantra Sierra Grand

Also Known As:
Mantra Sierra Grand Hotel
Mantra Sierra Grand Broadbeach
Mantra Sierra Grand Broadbeach, Gold Coast
Address: 22 Surf Parade, Broadbeach, Queensland QLD 4218, Australia
Region: Australia > Queensland > Gold Coast > Broadbeach
Amenities:
Business Centre Fitness Centre Free Parking Kitchenette Restaurant Swimming Pool Wheelchair access
Hotel Style:
#12 Luxury Hotels in Broadbeach
#13 Family Hotels in Broadbeach
Price range (per night): RM385 - 927
Hotel Class:4.5 star (4.5*)
Official Description (provided by the hotel):
Mantra Sierra Grand is located in Broadbeach - the Gold Coast's fastest growing destination for holiday makers. Within walking distance of award winning restaurants, cafes, Boutiques shopping and the Gold Coast largest shopping centre, Pacific Fair. As well as Conrad Jupiters Casino and the Gold Coast Convention and Exhibition Centre. ... more   less 
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