After staying at these units are a recommendation from a relative, I can confirm that you DO NOT want to stay at these apartments. We stayed for a Friday and Saturday night for a long weekend and after finding the food to be okay, we retired to our room only to have to spend 5 hours listening to fighting, swearing... More

Our family have just got back from spending 7 days at the Grand Apartments. Overall we enjoyed it there. The location is great, just across the road from a manmade lagoon which the kids enjoyed daily. Being in Labrador means it is a lot less hectic than Surfers, but only a short drive from there. Very close to the theme... More

We stayed at this hotel 10 years ago and we were impressed back then as it was fairly new. Went back last week and were pleasantly surprised. Beautifully looked after, reception staff very friendly and heard no noise that others have previously mentioned as we were on the 12 th floor. Magnifcent location with everything on the doorstep. Highly recommend... More

I have 2 young children 10 and 9 years old. We were there for new years so I did not want to be right in Surfers Paradise. We had a 2nd floor apartment above the nightclub and pub. After reading the reviews I was really worried I had booked something that was going to be trouble. This was not the... More

Travelled here with a business colleague to meet some clients. We arrived after a flight from New Zealand at around 6.30pm and had not been previously advised that there was no reception after 5pm so it took us a while to locate the correct entrance. We got to our room very tired and extremley hot only to find that the... More

The venue is fantastic staff friendly service prompt. The facilities were great and clean. Rooms large roomy and fantastic views from the higher levels. Close to the theme parks and across from the beach with a lagoon for the kids to safely swim in. More

Yes, as the other reviewers have said, the noise is an issue, however we did not find it too bad. What we did find more of an issue is the actual apartment. For the money that we paid I would of expected a kitchen with a range of utensils, and a level of cleanliness. Everything we picked up had 'food'... More

Stayed here before - now under new management and we can't believe the difference Stayed on 10th Floor - very quiet and the apartment was fabulous with everything we needed and very reasonably priced. What we loved was that with all the facilities and Restaurants we didn't have to leave the place More

We stayed at the apartments for 3 weeks on the 10th floor, found staff very friendly and helpful.our apartment was very clean,apart from the oven. Furniture and bedding was very clean,the apartment was serviced every week.we had a lovely stay and will be back to see the friendly staff and cool off in the beauitful pool and spa. More