We had a three bedroom spa apartment and stayed for 8 nights. Right from booking the staff were friendly and very helpful. The kids loved the pool, which also has a heated spa to relax in while the kids played. The games room also kept them occupied. Rooms are very comfy and the kitchen is well stocked with everything your... More

We stayed in the apartments in March 2012 for a month. We were visiting relations and they recommended staying here. First of all I have to compliment the staff in the apartments. They were extremely helpful and went out of their way on a number of occasions. We stayed in a large two bedroom apartment which was very clean and... More

We stayed here for 5 nights a week ago and found the accommodation clean, comfortable and spacious. The facilities are fantastic and well maintained (the pool was cleaned every day and site facilities were immaculate). We asked a received a ground floor apartment (no lifts in the buildings) which backed onto the Gold Coast HWY. I thought this might be... More

Stayed in this resort for 14 nights Feb-Mar 2012. Stayed in a 3 bedroom apartment wich was very roomy and great views of the Broadwater and overlooked the pool area. Absolutely loved it. Perfect location for families with kids, with the swimming lagoon and playground across the road. The facilities of the room are excellent, very clean and well maintained... More

We stayed here with friends and admittedly, it was the price & location to the "worlds" that got us in! The girls at reception are fantastic and that's where any positivity ends! We arrived to a great welcome, then got overcharged & after a couple of uncomfortable phone calls & proving the rate quoted in an email to them they... More

The staff at sandcastles on the broadwater are great! And the pool and spa is large. The in room spa only fit 3 ppl comfortably but was great fun since it was raining on our stay. My only issue is that the carpet is shabby and there was a stain at the top of the stairs however my friends and... More

We are a couple & stayed in 3 bedroom apartment with another couple & their child. The room was great. Clean & comfortable. Staff were lovely. We didnt get a chance to use the pool, and the weather wasnt favourable but the hot tub on the balcony was a treat. Don't stay here if you have trouble walking up stairs... More

Very comfortable 2BR Apartment. Staff are great. Great location away from the hustle and bustle of Surfers but still close enough to Shopping Centres, Harbour Town and the Theme Parks. Family friendly Resort :-) Very happy and planning our next trip already!! Only drawback was the lack of air-con & fans in bedrooms. No lift either but we knew that... More

Staff could not have been more helpful, room the second one was great, location terrific, will certainly be recommd to all visiting the gold coast More