We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.
All 4 Kabul hotels »
TRAVEL ALERT: SAFETY AND SECURITY CONCERNS More info

Kabul Serena Hotel

Froshgah Street, Kabul, Afghanistan
Hotel amenities
Kabul Serena Hotel
Ranked #1 of 4 hotels in Kabul
4.5 of 5 stars 28 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

28 reviews from our community

    Trip type
Traveller rating
    15
    12
    1
    0
    0
Date Rating
Washington DC, District of Columbia
Contributor
20 reviews 20 reviews
Reviews in 8 cities Reviews in 8 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 5 May 2012
1
person found this review helpful

Nothing is safe in Kabul and the Serena was attacked in 2009 with casualties. It now has a strong security perimeter but it continues to be a target because the insurgents know it is where the foreigners, especially influential and wealthy foreigners, stay. If you can abstract from all of that - and if you are going to Kabul obviously... More

Was this review helpful? Yes
Alabama
Senior Contributor
33 reviews 33 reviews
Reviews in 9 cities Reviews in 9 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 16 April 2012
2
people found this review helpful

The hotel is clean, nice, and has security. The service is very good. If you need a hotel in kabul with western style amenities and security, this is probably the place to stay. More

Was this review helpful? Yes
Pass
Senior Contributor
26 reviews 26 reviews
Reviews in 20 cities Reviews in 20 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 9 April 2012
2
people found this review helpful

This was my second stay at the Serena, and I still find it the most beautiful, relaxing, grandiose hotel not only in Kabul but when compared to many top hotels in other parts of the world. I had a very upsetting experience there though. One evening, coming back to the hotel with my husband, the guards stopped us, wanted to... More

Was this review helpful? Yes
See 2 more reviews by ChristineCharlotte for Kabul
Madison, Connecticut
Senior Contributor
21 reviews 21 reviews
Reviews in 12 cities Reviews in 12 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 24 January 2012
1
person found this review helpful

The first three times I travelled to Kabul I stayed first at a UN Guest House, and then at another privately-owned guest house, thinking those would feel the most secure. But when I finally stayed at the Serena, I felt the most secure of al the times I visited Kabul. And of course Serena hotels are simply beautiful Every detail... More

Was this review helpful? Yes
San Francisco, California
Senior Contributor
31 reviews 31 reviews
Reviews in 26 cities Reviews in 26 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 21 October 2011

The Serena Kabul is certainly a very nice international standard hotel and is called the nicest hotel in town by expats who live in Kabul. The security features seem to be about as good as you can expect which is certainly an important criteria. My room was nice and the housekeeping did a good job. Inner courtyard, fitness center and... More

Was this review helpful? Yes
Kabul, Afghanistan
Senior Contributor
37 reviews 37 reviews
Reviews in 16 cities Reviews in 16 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 21 October 2011
1
person found this review helpful

Found myself wondering what to do on Friday in Kabul. Based on a colleague's recommendation, went off to the Serena Hotel in Kabul for Friday brunch. Friday brunch was crowded. People were waiting for tables but since I was alone, got myself one quite easily. Staff were kind of attentive, clearing away dirty plates. Food was quite ordinary though -... More

Was this review helpful? Yes
Dubai
Senior Contributor
27 reviews 27 reviews
Reviews in 22 cities Reviews in 22 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 20 September 2011
2
people found this review helpful

Spacious rooms, wonderful service, a great gym and spa area, and outdoor pool. The business center is open 24 hours and well equipped...Ask for a room that is not street-facing, for security and noise reasons. More

Was this review helpful? Yes
Malibu
Top Contributor
57 reviews 57 reviews
Reviews in 34 cities Reviews in 34 cities
124 helpful votes 124 helpful votes
5 of 5 stars Reviewed 22 August 2011
4
people found this review helpful

Once again, the Serena and its amazing staff batted 1000. Each time I stay, it is for several weeks at a time, and each time the friendly and accommodating staff remember me and take care of my every need. Whether it is the General Manager, Mr. , the amazing waiters, the front desk staff, or the housekeepers, you will always... More

Was this review helpful? Yes
Abu Dhabi, United Arab Emirates
Contributor
14 reviews 14 reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 28 July 2011

Stayed at Kabul Serena on this trip, 4 days; it was good to recognize some of the staff from my last trip, the doorman is really friendly, seemed genuinely happy to see me (its my fourth time at this hotel). The rooms are very spacious, fully equiped as you would expect from five star, fruit and nuts, water, newspaper are... More

Was this review helpful? Yes
See 2 more reviews by Zulu_in_uae for Kabul
Sydney, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 14 June 2011
2
people found this review helpful

It is one of the best hotels in Kabul. I stay here whenever I visit Kabul. It offers comfort, security and safety. The rooms are large enough and well maintained. The bathroom is clean and decent. The hotel has a lovely courtyard. The breakfast and dinner buffet are good. But it would be nice if there is more variety. This... More

Was this review helpful? Yes

Travellers who viewed Kabul Serena Hotel also viewed

Safi Landmark Hotel & Suites
3.5 of 5 stars 5 Reviews
Kabul, Kabul Province
Show Prices ABS:HotelCheckRates-d1517277?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Diana Inn Hotel & Restaurant
3 of 5 stars 4 Reviews
Kabul Province, Afghanistan
Afghans4Tomorrow Guest House
4 of 5 stars 4 Reviews
Kabul, Kabul Province
View all 4 hotels in Kabul, ranked by popularity »

Been to Kabul Serena Hotel? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Kabul Serena Hotel

Froshgah Street, Kabul, Afghanistan
Price range (per night):* RM1,127 - 1,235

Owners: What's your side of the story?

If you own or manage Kabul Serena Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Kabul Serena Hotel
Show the lowest price for this hotel (from our partners)
Show Prices