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All 2 Heckfield hotels »

De Vere Venues Highfield Park

2.5 of 5
Church Lane, Heckfield RG27 0LG, England
Hotel amenities
De Vere Venues Highfield Park
Ranked #1 of 2 hotels in Heckfield
3.5 of 5 stars 67 Reviews
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67 reviews from our community

    Trip type
Traveller rating
    14
    15
    19
    13
    6
Date Rating
Sussex, United Kingdom
Contributor
14 reviews 14 reviews
Reviews in 11 cities Reviews in 11 cities
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 25 May 2012 NEW

This is a terrible hotel – dirty, in an unhygienic way, and run down. I was there for one night attending a conference the following day. On the positives, charming location. The first room I was provided with was incredibly hot. Top sash – the one that’s any good for ventilation - painted closed. Went into bathroom, and an overpowering... More

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England
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 11 May 2012

I'm a regular De Vere user and like what they are doing with their hotels. The Highfield Park is a fine Country House type hotel which De Vere have utilised what i think would have been the former stable block for smaller cost effective rooms. The room that I stayed in was clean and comfortable and perfect for a one... More

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Lynn Hamer, Manager at De Vere Venues Highfield Park, responded to this review
14 May 2012

Thank you for your review. We are very pleased you enjoyed your stay and look forward to welcoming you back again soon. More

Fleet, United Kingdom
1 review
1 of 5 stars Reviewed 6 May 2012

My wife and I stayed at the hotel as wedding guests. The hotel's service re the wedding could not be faulted but the bedrooms ruined the occasion. We stayed in the 'wing' accommodation, which looked like a converted stable block. It's very attractive from the front but inside is poor. We stayed in room 25 - we'd booked a double... More

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Lynn Hamer, Manager at De Vere Venues Highfield Park, responded to this review
11 May 2012

Thank you for your review. We are glad you enjoyed the wedding and the service of our staff. Unfortunately, like a lot of hotels and venues with multiple bedrooms, when it is quiet noise can be heard from adjacent rooms and corridors in some areas and we are unable to put in place any procedures to rectify this. You correctly... More

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5 of 5 stars Reviewed 1 May 2012

We stayed at highfield park as we were attending a wedding, the staff were excelent and very helpful and so was the service. I can understand why people choose to have there special day here. I attended with my husband and 2 children, the hotel was very happy to help us by putting 2 camp beds in the room for... More

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Lynn Hamer, Manager at De Vere Venues Highfield Park, responded to this review
3 May 2012

Thank you for your review. We are really glad you enjoyed the wedding you attended here at Highfield, it is indeed a special place. We hope to welcome you back to Highfield in the future. More

Midlands
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 27 April 2012

I stayed in room 5 in the barn building and it was lovely. Small and very comfortable with everything I needed. Comfy bed, tv, hair dryer, tea making facilities. Bathroom was good - nice fluffy towel! Check in staff were very helpful and friendly. Breakfast good. Would definitely stay here again if in the area. More

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Lynn Hamer, Manager at De Vere Venues Highfield Park, responded to this review
29 April 2012

Thank you very much for your lovely comments, we are glad you enjoyed your stay and we hope to welcome you back to Highfield Park soon. More

Wokingham
Senior Reviewer
9 reviews 9 reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 22 April 2012

Held my Step Daughters wedding here on the 21st April and everything went perfect. The venue personnel were fantastic and arrangements went as planned with no problems. The food at the wedding breakfast and the evening celebrations was to a very good standard. Rooms on the previous night and the night of the wedding were clean and tidy with confortable... More

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Lynn Hamer, Manager at De Vere Venues Highfield Park, responded to this review
23 April 2012

Thank you very much for your comments, we are very glad you enjoyed the wedding celebrations here at Highfield Park and enjoyed a special day to remember. More

London, United Kingdom
Contributor
15 reviews 15 reviews
Reviews in 10 cities Reviews in 10 cities
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 15 April 2012
1
person found this review helpful

I stayed at Highfield Park this weekend for a wedding, whilst the wedding and the food was very good, unfortunately the accomodation and general cleanliness did not match up to the same standards. The rooms were generally dirty, we found hairs in the bathroom, dust on the surfaces, open milk cartoons left from previous guests and even a tea bag... More

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Lynn Hamer, Manager at De Vere Venues Highfield Park, responded to this review
18 April 2012

Thank you for your comments. We are glad your wedding experience was wonderful but your comments regarding the cleaning are clearly unacceptable and have been addressed with the Housekeeping team by our General Manager immediately. More

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 8 April 2012
1
person found this review helpful

Stayed here 2 nights for a family wedding and cannot fault the hotel and staff for the wedding itself - especially Kelly! The rooms though and the attitude of some of the staff are a different matter which is the reason for the low overall score. We had a room booked in the main house and on check in at... More

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Lynn Hamer, Manager at De Vere Venues Highfield Park, responded to this review
12 April 2012

Thank you for your review and we are very glad you enjoyed the wedding here at Highfield. Thank you for making us aware of your experience regarding the housekeeping which will immediately be passed to our Housekeeping Supervisor to ensure this does not happen again and the General Manager will ensure she also follows this up for you. More

Berkshire
Senior Contributor
36 reviews 36 reviews
Reviews in 27 cities Reviews in 27 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 18 March 2012

We stayed here last night,the hotel was a lovely setting,staff very friendly,We did not have towels and extra pillows in our room so went and asked the hotel before we went out for dinner and by the time we got back they were in our room for us! There was a wedding going on this weekend so we were place... More

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Lynn Hamer, Manager at De Vere Venues Highfield Park, responded to this review
20 March 2012

Thank you for your positive comments and for taking the time to share your experience with other travellers, we are glad you enjoyed your stay with us. We will look into the decorating comments you have mentioned and add these to our maintenance schedule. More

Bournemouuth
Contributor
14 reviews 14 reviews
Reviews in 11 cities Reviews in 11 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 14 March 2012

I am a self employed trainer and have recently worked twice at Highfield Park. Having stayed and worked in many hotels in the line of my work Highfield Park is one of the best. Kirsty (GM) and her staff are extremely helpful, courteous and knowledgeable and will go out of their way to make sure everything is perfect. The bedrooms... More

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Lynn Hamer, Manager at De Vere Venues Highfield Park, responded to this review
20 March 2012

Thank you very much for posting your lovely comments on Trip Advisor, we pride ourselves on our Customer Service & facilities and are very pleased that you have enjoyed your training experiences with us. More

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Additional Information about De Vere Venues Highfield Park

Church Lane, Heckfield RG27 0LG, England
Price range (per night):* RM148 - 550

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