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Heartland Hotel Croydon

3.0 of 5
Queenstown Highway, Gore 9740, New Zealand
Hotel amenities
Heartland Hotel Croydon
Ranked #5 of 5 hotels in Gore
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10 reviews from our community

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Alexandra, New Zealand
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 of 5 stars Reviewed 2 May 2013

Another great stay at Heartland Hotel Croyden in Gore. Love the professional, friendly service and the very warm rooms. Food is also fabulous. Thanks very much to the team at Heartland Hotel Croyden! Their conference room is also great for training & presenting purposes.

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See 2 more reviews by AmyScottSpeaker for Gore
GoreManager, Manager at Heartland Hotel Croydon, responded to this review
5 May 2013

Hi Amy, Thanks for your kind comments, we always try to make our guests feel welcome down here in Eastern Southland. Hope to see you again. Mathew Brettell General Manager More

Balclutha, Otago, New Zealand
1 review
3 of 5 stars Reviewed 20 February 2013

Great staff, very helpful and professional. Rooms were spacious enough with good views to rural scene. However decor is dated and bathrooms in need of a freshen up, especially the shower which has mould in the silicone along joins and shower heads which are fixed. Beds were comfortable but thought it a little odd that the sheets did not fit... More

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Christchurch, New Zealand
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
Reviews in 12 cities Reviews in 12 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 20 December 2012

The website sight says 'stylish rooms' we stayed in the motel rooms which were very dated, probably original from 1960, there was no facility to fill the jug except from the bathroom sink,which was no easy task to get the jug under!! If someone was in the bathroom there was nowhere to was hands after being at the toilet. There... More

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Rakaia, New Zealand
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 of 5 stars Reviewed 25 October 2012

This Hotel was clean and tidy, the room was clean and of a reasonable size.We had a nice view from our room, The bed was comfortable and the decor was ok. The bathroom was clean but the shower was far to small . The meals were very good. Very reasonable price to.

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1 review
2 of 5 stars Reviewed 5 September 2012 via mobile

I would say this was the worst nights sleep I have ever had. Except I did not get to sleep. It was very very windy and the crashes and bangs ion the roof kept me up all night. Horrendous. In the hotels defence the service was excellent. Room was clean and bed was comfortable. If I could have only gotten... More

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GoreManager, General Manager at Heartland Hotel Croydon, responded to this review
6 September 2012

We do pride ourselves on good service and cleanliness so thanks for the nice comments. I am sorry to hear that you did not get a good night sleep due to the wind, it has been quite windy in Southland over the last couple of days, we are just thankfull there has been no damage to the property and the... More

Auckland NZ
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 30 July 2012

It was fine for what it is. The place was once iconic with its dark woodbeams and I remember dark red velvet booths and very cool atmosphere but someone has attacked it with green paint in the name of 'moderisation which is a shame. Loved the beautiful gardens and it's 1970's architecture. Our room was comfortable and served us well... More

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GoreManager, General Manager at Heartland Hotel Croydon, responded to this review
8 August 2012

I am glad you had a good stay, Gore & Eastern Southland are great places to visit, our gardens here are wonderfull especially in spring time. We do hope to see you again. Mathew General Manager More

Riverton, New Zealand
Top Contributor
51 reviews 51 reviews
11 hotel reviews
Reviews in 14 cities Reviews in 14 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 8 February 2012

We didn't stay at the hotel but ate in the Blazing Copper restaurant for my birthday. A wedding party was in another dining area and seemed to be taking most of the wait staff attention. We had a succession of different staff looking after us and service was very slow. My first course - the gluten free soup of the... More

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See 14 more reviews by Prisonerfan for Gore
GoreManager, General Manager at Heartland Hotel Croydon, responded to this review
12 March 2012

Hi there, Thanks for your comments in regards to our Blazing Copper Restaurant. Not sure why they would give you a soup that was not gluten free so sorry about that, but it was nice to hear they fixed the situation with the salmon. We do have gluten free options on the menu which are stated but staff may need... More

Wanaka, New Zealand
Top Contributor
87 reviews 87 reviews
23 hotel reviews
Reviews in 31 cities Reviews in 31 cities
35 helpful votes 35 helpful votes
2 of 5 stars Reviewed 30 January 2012

Spent the night here before a triathlon and was unfortunately awake for most the time.. our room was above the parking lot, which is loose gravel so each time some arrives/leaves, you hear about it. We were also opposite the reception entrance where people seemed to hover/chat etc; this is also the bar's exit... Quality of sleep's important to me,... More

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GoreManager, General Manager at Heartland Hotel Croydon, responded to this review
12 March 2012

Hi There, Sorry to hear that your stay was not the best, the car park gravel has now been cleaned up so not so noisy, I am surprised to hear the coffee was not great, I will be looking into that as a good coffee in the morning is a must. Our staff are always friendly as is Gore in... More

Dunedin, New Zealand
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 5 March 2011

Having recently toured the South Island with overseas relatives, we stayed in a different Hotel or Motel every night for two weeks. Having had this experience I feel fairly well qualified to say that The Heartland Hotel Croydon was adequate, but a little highly priced. In comparison to most of the other places we have stayed (within the last month)... More

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GoreManager, Manager at Heartland Hotel Croydon, responded to this review
15 May 2011

Thanks for your kind comments in regards to our friendly reception staff, we pride ourselves in being a friendly & clean hotel. Sorry you wasn't happy with the price, I do hope you will return to our wonderfull town. Mathew Brettell Manager More

York, UK
Top Contributor
114 reviews 114 reviews
45 hotel reviews
Reviews in 69 cities Reviews in 69 cities
99 helpful votes 99 helpful votes
2 of 5 stars Reviewed 1 December 2010

This review relates only to the hotel restaurant - we did not stay there. Our party of 4 adults and 2 children were the sole occupants of the rather lifeless and unexciting dining room for most of the visit. Of the 9 courses ordered, only 4 escaped criticism. A "medium" steak was done to death; scallop and bacon kebabs had... More

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See 2 more reviews by flipper2 for Gore
GoreManager, Manager at Heartland Hotel Croydon, responded to this review
15 May 2011

I would like to apologise for any inconvenience caused during your meal, we do listen to our customers to ensure we get our product right, so I do appreciate the comments and if you are ever passing the Hotel you must come in and try our new menu I am confident you would be impressed. Mathew Brettell Manager More

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Additional Information about Heartland Hotel Croydon

Address: Queenstown Highway, Gore 9740, New Zealand
Region: New Zealand > South Island > Gore
Amenities:
Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #5 of 5 hotels in Gore
Price range (per night): RM322 - 407
Hotel Class:3 star (3*)
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Heartland Hotel Croydon
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