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Sheraton Brussels Airport Hotel

4.0 of 5
Brussels National Airport, Zaventem 1930, Belgium
Hotel amenities
Sheraton Brussels Airport Hotel
Ranked #1 of 4 hotels in Zaventem
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407 reviews from our community

Traveller rating
    75
    178
    94
    45
    15
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Families
37
 
Couples
86
 
Solo
77
 
Business
186
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
New York City, New York
Contributor
16 reviews 16 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 19 May 2013 NEW

Clean, spacious, nice business hotel, perfect for our last night in Belgium before catching a flight the next morning. Dinner was ok (they make great fries, actually!) and breakfast buffet had usual selection of meats, yogurt, cheeses, fruit, etc that is typical for Europe. Literally just walk across the street into the airport; can't beat that! No complaints!

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Roekens, General Manager at Sheraton Brussels Airport Hotel, responded to this review
21 May 2013

Dear Guest, Thank you for sharing your comments. We look forward to welcoming you back with us soon. Kind regards, Ingrid Roekens Hotel Manager More

Corralejo, Spain
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed 17 May 2013 NEW

We traveled with cat and this hotel was perfect for us- just some steps to the Brussel International airport. The personal was very welcoming! The room was very comfortable. The prices are little bit high.

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Roekens, General Manager at Sheraton Brussels Airport Hotel, responded to this review
21 May 2013

Dear Guest, Thank you for sharing your feedback, we are happy to read you enjoyed your stay and look forward to welcoming you back with us soon. Best regards, Ingrid Roekens Hotel Manager More

Alexandria, Virginia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 13 May 2013

I stayed at the Sheraton due to a flight cancellation. Clearly, it's the most convenient hotel for such an occasion, and it's nice enough for the airport variety. The staff were friendly and attentative, and the restaurant was quite nice. The room reminded me of the airport Sheraton in Frankfurt (comfortable bed, clean linens, modern furnishings), with one exceptIon: the... More

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Roekens, General Manager at Sheraton Brussels Airport Hotel, responded to this review
21 May 2013

Dear Guest, We are happy to read that you enjoyed your unexpected stay with us due to a cancelled flight. Your remarks about the bathrooms are duly noted. In fact we are planning a partial refurbishment of the bathroom later this year. We will be happy to welcome you back with us soon and meanwhile remain, Dear Guest, Yours Faithfully,... More

London
Top Contributor
57 reviews 57 reviews
39 hotel reviews
Reviews in 30 cities Reviews in 30 cities
36 helpful votes 36 helpful votes
1 of 5 stars Reviewed 5 May 2013

OK, to be fair, I did not have much choice for airport hotel in Brussels, but hotel and it service is well below what one would expect from Sheraton brand... Just to highlight few: -Room/ Air condition I stayed in junior suite room. Interior is good, room is comfortable but the air condition was not working (in fact the control... More

Was this review helpful? Yes 2
Roekens, General Manager at Sheraton Brussels Airport Hotel, responded to this review
21 May 2013

Dear Guest, Thank you for sharing your remarks about your stay with us. I am sorry to read about the problems you experienced. Please accept our apologies for the inconvenience caused. For your information, there are several types of blankets available. Our Housekeeping department can assist you with any specific request you might have. Your remarks about the airco and... More

Basel, Switzerland
Contributor
15 reviews 15 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 5 May 2013

We stayed there for one night for business reasons. It is a typical airport hotel offering all services needed: Decent food (we went to the restaurant for dinner), clean rooms, a small but OK gym etc. The service was good. I am writing this review to share two experiences & tips: 1. Make sure that your room has not a... More

Was this review helpful? Yes 1
Roekens, General Manager at Sheraton Brussels Airport Hotel, responded to this review
21 May 2013

Dear Guest, Thank you for your constructive feedback. Your comments were duly noted. We look forward to welcoming you back with us soon. Best regards, Ingrid Roekens Hotel Manager More

DC
Contributor
19 reviews 19 reviews
12 hotel reviews
Reviews in 11 cities Reviews in 11 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 30 April 2013

I stayed at this hotel in March 2013 because I had an overnight layover between Paris and departing for West Africa. This hotel is in a great location - just across the street from baggage claim - for those seeking an airport hotel. It is nice to not have to find the right shuttle bus or take a taxi. The... More

Was this review helpful? Yes 1
Roekens, General Manager at Sheraton Brussels Airport Hotel, responded to this review
2 May 2013

Dear Guest, Thanks for sharing your feedback. We are very happy to read that you appreciate our location at the airport across the terminal and that you enjoyed your stay. Looking forward to welcoming you back with us soon. Best regards, Ingrid Roekens Hotel Manager More

New York
Senior Contributor
34 reviews 34 reviews
18 hotel reviews
Reviews in 28 cities Reviews in 28 cities
21 helpful votes 21 helpful votes
1 of 5 stars Reviewed 23 April 2013

I usually stayed in the Sheraton Brussels Airport fro his convenient location within the airport, but my last stays put into question this habit and I am planning to stay in another airport hotel. The rooms still are comfortable and nicely maintained (at least at the SPG floors) but the staff of the hotel imperatively need deep training for learning... More

Was this review helpful? Yes 1
Roekens, General Manager at Sheraton Brussels Airport Hotel, responded to this review
26 April 2013

Dear Guest, We are very sorry to read about the poor experience you had, this is indeed very unfortunate and of course totally unacceptable. Please accept my sincere apologies for the inconvenience caused. Rest assured that your remarks were duly noted and the necessary corrective actions will be taken with the staff concerned. This is certainly not the way how... More

Gothenburg, Sweden
Senior Contributor
21 reviews 21 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 23 April 2013

First of all, I wouldn't chose this hotel if you´re planning to spend most of your time in the central parts of the city. However, if you are flying in for a meeting and need a hotel this location is the far best, just a few steps from the airport. The rooms are very nice and spacious, no airport noise... More

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Roekens, General Manager at Sheraton Brussels Airport Hotel, responded to this review
26 April 2013

Dear Guest, Thank you for your inputs. Sorry to read about the noise issue you had during your stay. Your comments were duly noted. We look forward to welcoming you back with us soon. Best regards, Ingrid Roekens Hotel Manager More

Houston, Texas
Senior Contributor
44 reviews 44 reviews
34 hotel reviews
Reviews in 32 cities Reviews in 32 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 21 April 2013 via mobile

I arrived in Brussels in the evening for a meeting the next morning. A lot of companies are located nearby, including the one I was meeting with, so the location of the hotel could not be better. Room was spacious and comfortable and literally steps from the airport. There is a grocery store in the airport right across from the... More

Was this review helpful? Yes
Roekens, General Manager at Sheraton Brussels Airport Hotel, responded to this review
26 April 2013

Dear Guest, Thank you for sharing your feedback. Your comments were duly noted. Looking forward to welcoming you back with us in the future. Best regards, Ingrid Roekens Hotel Manager More

Namur, Belgium
Top Contributor
131 reviews 131 reviews
81 hotel reviews
Reviews in 67 cities Reviews in 67 cities
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed 17 April 2013

My second stay in this hotel in a very short time and always the same convenience when you travel early in the morning. No stress of beeing stuck in a traffic jam and directly in front of the terminal. My spg floor (4th) has been recently refurbished and this point is really positive. As from now, always my first choice... More

Was this review helpful? Yes
Roekens, General Manager at Sheraton Brussels Airport Hotel, responded to this review
26 April 2013

Dear Guest, We are glad to read you appreciate our hotel and look forward to welcoming you back with us soon. Kind regards, Ingrid Roekens Hotel Manager More

 
 
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Additional Information about Sheraton Brussels Airport Hotel

Also Known As:
Sheraton Zaventem
Zaventem Sheraton
Address: Brussels National Airport, Zaventem 1930, Belgium
Region: Belgium > Flanders > Flemish Brabant Province > Zaventem
Amenities:
Bar/Lounge Business Centre Fitness Centre Pets Allowed Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #1 of 4 hotels in Zaventem
Price range (per night): RM353 - 1,018
Hotel Class:4 star (4*)
Reservation Options:
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Sheraton Brussels Airport Hotel
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