I spend 4 nights in Puerto del Carmen with my friends. Staff is very friendly and helpful, even when we asked for a different room (the one they gave us had too many stairs...not good for my pregnant friend!) they made all the efforts to help us finding a good one. Apartments are basic but confortable, although towels are changed... More

I have just recently spent 9 days April 12th-April 21st at the Lanzaplaya Complex with my friend on a girls "just wanta have fun" holiday!!! Location excellent - pool area excellent - Pool bar staff(Phillip from Dominican Rep) -EXCELLENT - the most friendly of ALL the staff. Apartments basic but comfortable - NOT CLEANED every day or even every 2nd... More

Just after coming back from our holiday in Lanzarote. I was travelling with my husband and 2 daughters aged 2 and 3. I requested a ground floor apartment by the pool and this was granted. Our stay was very comfortable here and the staff were very friendly. Our apartment was cleaned almost every day. I requested a gate to be... More

We recently had a holiday in Puerto Del Carmen Lanzarote which on the whole was very good. The apartments Lanzaplaya were very clean and comfortable and the staff were really helpful with nothing being too much trouble. The complex was very well equiped for a family holiday and only a few minutes walk to the shops, restaurants and beach. Do... More

after our original hotel being overbooked, we arrived at the lanzaplaya, not sure what to expect but we were pleasantly suprised, the apartment was very modern, extremley clean, and lots of little extras like the light in the wardrobe, a small light on the skirting board, so if you went the loo in the night, you didn`t wake your other... More

we travelled here july 2011 on all inc basis with our 2 year old and another couple in there mid 20s. First off our room was lovely and right in centre overlooking the pool on ground floor, less than 30 sec walk to poolbar and restaurant, lift beside us to get to reception. We stayed for ten days and the... More

We were really looking forward to our holiday and believed the good reviews of the hotel. We were wrong! The apartment we were taken to was very dark, dismal and dirty. It was on ground floor with no view back or front. We asked to change rooms and was given one 3 doors away, again so so dark and dirty.... More

We stayed for 7 nights at the Lanzaplaya having picked up an apartment at the last minute for 300 euros for the week. We stayed in room 4204 which was at the back of the complex with a balcony that had the sun from noon each day and a good view of the sea and the resort. Quite a few... More

im so sad to be writing this as it meant i had a miserable holiday because of where we stayed. i cat fault the location and the resort itself im just so disappointed as to how we were treated. we arrived at night and knew straight away we were assigned an apartment miles away from pool area. i dont expect... More