The resort is fantastic! I was only there for a day-really fast getaway. But I'm looking forward to going back. The food is excellent. The basic room is luxurious. The staff is incredibly friendly and efficient. The entertainment is good & plentiful. And even in the middle of a tropical storm, it's a great place for a vacation.

This resort was absolutely wonderful! My wife and I stayed here for five nights on our honeymoon and had the time of our lives. It was a very relaxing trip, and it was such a beautiful location. The things that really stood out to us were the people, service, food, and atmosphere. The people were extremely friendly. It was a... More

I have been to this resort 3 times in the last 18 months! I love to come with my husband and adult children. The food is gourmet and service is fabulous. I have had to deal with unpleasant weather on two of the three trips but the resort remains functional. I love having transportation available around the resort. my travel... More

My wife and I stayed here and had the most amazing two weeks even with the violent storm on our first weekend there. The room was fantastic and service was amazing. Consierge service we found so friendly and helpful. We were always greeted with a smile by every member of staff even through the bad storm and the ground staff... More

My wife and I have just returned from a wonderful week at this hotel. Don't take any notice of the terrible reports, they appear to come from our colonial cousins. I can assure travellers to this hotel they are in for a treat. Your experience starts from the moment you check in, it is quich and efficient, they understand after... More

My wife and I went here on our honeymoon from June 4-14th, I've read a lot of the reviews before we went here and now experiencing the resort for myself, I wonder what the bad reviews are talking about. Our arrival day was during the tropical storm, a lot of rain. the staff were all around the resort working on... More

We stayed at the El Dorado Royale the last two weeks of May 2013. We had a swim up room which was really nice, the room was clean and very comfortable. The grounds of the hotel are beautiful and very well kept, the staff are friendly and made us feel very welcome. There were a variety of restaurants to choose... More

My wife and I stayed at El Dorado Royale for 2 weeks from 27th May for our Honeymoon. We had a fantastic time and met some great people. The resort met and exceeded all of our expectations and the staff / service could not have been better. The only downside to our stay was the hurricane and subsequent poor weather... More

We chose this resort for our son's wedding because of the tout from beachbums.com. In fairness, a tropical depression hit Riviera Maya during our stay, but we were surprised that the resort seemed to have no Plan B when the weather is bad and cancelled many services, instead of ramping them up, when guests had nothing to do but wait... More