Iberostar Grand Hotel Paraiso (Playa Paraiso, Mexico - Riviera Maya): See 2,122 Resort Reviews and 3,400 Photos

Also Known As:: Iberostar Playa Paraiso; Playa Paraiso Iberostar; Iberostar Grand; Iberostar Grand Hotel Paraiso Playa Paraiso, Mexico - Riviera Maya

Address: Carr. Chetumal-Pto Juarez km 309, Playa Paraiso, Playa del Carmen 77710, Mexico

Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen > Playa Paraiso

Amenities:

Beach Business Centre Fitness Centre Free High-Speed Internet Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access

Hotel Style:

#1 On the Beach Hotels in Playa Paraiso

#1 Family Hotels in Playa Paraiso

#1 Luxury Hotels in Playa Paraiso

#1 Top resorts Hotels in Playa Paraiso

#2 Romantic Hotels in Playa Paraiso

Price range (per night): RM1,238 - 1,594

Hotel Class:4.5 star (4.5*)

Official Description (provided by the hotel):: Directly on the long, fine, sandy beach of Playa Paraiso in Mexico's Riviera Maya. Top 5-star luxury. Quiet and relaxing. Personal butler and concierge service. 24 hours all inclusive service. 4 a la carte restaurants. ... more less

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2,122 reviews from our community

See which rooms travellers prefer - 419 traveller tips

carogal

Connecticut

Reviewer

5 reviews

5 hotel reviews

Reviews in 5 cities

25 helpful votes

“Spectacular!!”

Reviewed 22 May 2013 NEW

Just returned from this amazingly beautiful resort. Stayed at other AI's including Excellence PM , Excellence RM, & Secrets Maroma and all have their Pro's and Con's. NONE are Perfect. I've read diiferent opinions on all. What may not be a big deal for some can be a deal Breaker for others. Depends on where your own prioritys lie. Here's... More

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A TripAdvisor Member

“Might very well be the BEST hotel I've ever stayed at.”

I have nothing but GREAT things to say about my stay. The hotel was clean and beautiful, the staff was exceptionally friendly, the food was DELICIOUS... the beach was just steps away from our door. I wouldn't normally visit the same place twice, but this just very well might be an exception to "the rule." I'd definitely stay at this... More

Was this review helpful? Yes 1

epsimas

Portsmouth, Virginia

3 reviews

Reviews in 3 cities

5 helpful votes

“Great adults only resort for incentive group!”

Reviewed 21 May 2013 NEW

Just returned from four days of heaven with an incentive group of 90. I've been handling groups like this for two decades in posh Caribbean resorts and on cruise ships -- but never have a had such a super professional staff to work with! Veronica Zapata, the groups coordinator was delightful, efficient, and couldn't do enough for us. Even the... More

Was this review helpful? Yes 4

buckley31

Buckley, Wales

1 review

“Superb Hotel”

What can I say for a perfect holiday, in what must be one of the best 'AI' hotels in world. Iberostar have 3 other 'Grand' Hotels! Building - Magnificent Situation - Perfect Room - Above what was expected Food - Nectar of the Gods (Lobster, Shrimps twice a day, meat, tender and even better than home) Staff - Above average,... More

Was this review helpful? Yes 2

KiminVaBeach

Va Beach, VA

Contributor

11 reviews

11 helpful votes

“Heaven On Earth!”

Reviewed 20 May 2013 NEW

We visited Grand Hotel with a group. The resort is very large so although there were many rooms and guests, it never felt crowded. The service, accommodations and food were outstanding. I highly recommend getting an ocean view junior suite. Being right next to the ocean was great. There are several restaurants to choose from. Make reservations as soon as... More

Chris L

Sarasota, Florida

Top Contributor

85 reviews

44 hotel reviews

Reviews in 43 cities

69 helpful votes

“3 out of 5 stars”

Just returned from one week at the Iberostar Grand Hotel. Very mixed feelings on this one. We have been to Mexico on many occasions. This property was recommended by a client and they had been there twice. So we decided to stay outside of Cancun and try a new location. I did lots of research on TA and found the... More

Was this review helpful? Yes 5

weaver84

Minneapolis, Minnesota

2 helpful votes

“Anniversary at The Grand”

Reviewed 20 May 2013 NEW via mobile

My wife and I (both in our upper 20s) usually like to go to an AI in this area once a year. Cant go wrong with the beaches here! In the past we have been to the Valentin, Secrets Maroma, and Riu Palace. We stayed here for 7 days in early May. PROS Nice rooms (pretty much the same as... More

srlbjl

Green Bay, Wisconsin

Senior Reviewer

9 reviews

7 hotel reviews

154 helpful votes

“It is what it is....”

Reviewed 16 May 2013 NEW

....and what it is - IS EXCELLENCE personified! My wife and I are 50 somethings and we have been to several AIs in the Riviera Maya now – 3 of them adults only. This was also our 4th visit to this Iberostar complex, but first to Grand. We normally do two AI vacations a year – one in Spring and... More

Was this review helpful? Yes 41

See 3 more reviews by srlbjl for Playa Paraiso

Dear Guest, First of all we would like to thank you for the time that you have invested in sharing your experience during your stay in our hotel , and as a repetitive guest we double thank you for the loyalty and for choosing us again and again! We hope that you had a pleasant return back home. We appreciate... More

LoveTravel7777

Cold Lake, Alberta, Canada

“Super Stay”

We were extremely impressed with the grounds, location, service and amenities. We have travelled to Mexico many times and it was our first time with the Iberostar Hotel group. Staying at the Adult only was so very restful and enjoyable. The food was absolutely wonderful. The grounds are exquisite. The nightly entertainment in the theatre was extremely high end quality.... More

Was this review helpful? Yes 3

Dear Guest, Thank you for sharing your nice review with other travelers, we are grateful for your visit at Iberostar Grand Paraiso. It is very pleasant to read that you had a wonderful stay and that you enjoyed our facilities and services including our entertainment and butler service making this stay one of the best holidays! We are delighted that... More

Bob K

Alpharetta, Georgia

Senior Contributor

40 reviews

19 hotel reviews

Reviews in 20 cities

18 helpful votes

“Fine but showing its age”

Reviewed 14 May 2013

This is our fifth visit to the overall property and third stop at the Grand, thus they must be doing something right but it is not what it was with respect to both physical plant and service. One of the reasons we return is the golf course is excellent, in excellent condition, and sees little use so it is a... More

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Was this review helpful? Yes 8

Dear Guest, Thank you for taking the time to communicate us your feedback during your recent stay at the Iberostar Grand Paraiso. We feel privileged to have had the opportunity to serve you. We appreciate that you took the time to specify the highlights of your trip: food, drinks, rooms and facilities. We take our guests' comments very seriously as... More

1-10 of 2,122 reviews

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Iberostar Grand Hotel Paraiso All-inclusive Resort Reviews, Playa Paraiso, Mexico - Riviera Maya

Iberostar Grand Hotel Paraiso

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