Positive points: Great location Faiza, the roomcleaner, did an excellent job You should definately go snorkelling or diving at Gili Air Divers next door, excellent! Negative points: Except for Faiza and a receptionist (forgot his name) non of the staff was friendly. Better said: some of them are very, very, grumpy. Especially one girl that serves breakfast has the most... More

The food didn't seem as bad compared to the horrendous service. It took so long to get our food out, and later we realised that's because this place bites off much more than they can chew. We ordered grilled fish ($10-15 depending on the size, off the menu, not worth it), butter prawn ($6, decent), stir-fried kangkung/water spinach ($3, totally... More

We arrived at Gili Air without a booking & originally wanted to book a hotel near Sunrise, but they were booked so we came across Sunrise. We negotiated a good price on the beach front lumbung, which had a great rooftop decking with hammocks overlooking the beach. The room was nice, although the bathroom was like a sauna the whole... More

We read previous reviews about sunrise after our first day at sunrise, I we really didn't recognize them. We really liked the bungalows, staff was friendly, we got a great discount, it all seemed really good. But then things started to change. The staff constantly asked us if we wanted to rent snorkelling gear, or go on a trip, or... More

We arrived unannounced with three kids, and where made to feel relaxed and welcome. We stayed in a one room hut and yes it had salt water in the shower. We loved it ! Staying together as a family (kids aged 3,6 and 8) it was a real adventure, no distractions means every one early to bed and lots of... More

Upon arrival the girl tried to put me In a room with out a key. I went back to the desk and asked to put my stuff in safe she said only small things like passport can fit. I then asked her if I could get a key to the room? She couldn't find it so I asked for another... More

the title says it all:::(((((((I just to make clear is not a place that we expect we love the island and we decide to move to a different resort ( the beach club) less expensive but super cool . Fresh water clean room and price very fair

I ended up staying at Sunrise only due to my original hotel being double booked by Agoda meaning I needed to spend my last night here. Due to the great reviews on Tripadvisor I didn't think this would be a problem at all and without even checking out the resort or rooms, I agreed. When it came to check in,... More

The hotel has the perfect location just in front of the nicest area of the beach where the water is turquoise blue and the snorkeling awesome. The bungalows we had was a big lovely wooden 2 storeys with big lounge / dining area and bathroom at the bottom and a balcony and a room at the top. Very charming rooms.... More