I encountered a very rude guy at the reception doing the check in process for us, not friendly no smile and not even a welcome or thank you gesture. After that we went to our room and there is power failure so we went to the reception and was attended by the same guy, he said will get someone to... More

It was my first time in Macao so it's quite hard to find the hotel. From the ferry terminal, I came to the hotel by bus and took a walk around 5-6 blocks. Staff at lobby were not so helpful and friendly. By the way, Free wi-fi at lobby.

Stayed for a night at this hotel. It was a last minute decision to stay there because we didn't make it back to Zhuhai in time. Please note that the customs close at 12 midnight!! The room is relatively big but it is quite old and run down. For the price we paid I think it is considered spacious... Location... More

Tucked away from the gambling hustle of the main city, Victoria hotel is well located (2 bus stops via bus no.10 or a short 10minutes walk) from Border Gate for a trip to nearby zhuhai. The bus terminal is at Border Gate as well. From the bus terminal, you can easily hope on a free bus to Venetian or City... More

I picked this hotel after a cursory search for lodging in Macau. I didn't want a casino hotel, or a chain hotel, but something more "local." A 2009 reviewer mentioned that the staff did not speak English. Since my Mandarin is at a functional level, I decided to ignore that advice and booked a room for two nights there. I... More

My friends and I stayed there on Dec 31. The staff (and like most people in Macau) spoke Cantonese, so I was able to get by okay; however any other language may be a bit difficult (a friend that I was traveling with only spoke English and German). We had arrived to the hotel earlier than anticipated (~1:30pm) and the... More

We stayed here from Dec 24-26. The reception staff we good but had some English challenges. We tried the restaurant but the staff avoided us because none could talk English and there was no English menu. So we ate elsewhere. We asked for a queen bed and got 2 rock hard singles which is typical Chinese. There was no room... More

It's a good hotel for stay in Macau and if you want to visit. It was a bit away from the town center but had a bus stop accoss the road with a number of buses that would take you to the ferry or the center of town 5 minute walk to all the free casino buses. Taxi is quite... More

bad location, bad service, bad attitude, different room type although pay for same cost! we reach the hotel on 4th july 2011 about 11.45am. the receptionist gave me 2 rooms with different type. when we request to change 1 room, they asked us to pay HKD50 for clenning the bathroom cos we had use it. we argued with the lady... More